text
stringlengths 140
891
| intent
stringclasses 6
values |
|---|---|
<s>[INST] Pay $300 toward my personal loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 3456, 222-333-4444, 05/05/1995, 567890 [/INST] Verified. Your personal loan minimum due is $287.45. $300 payment will reduce your principal. Confirm from Checking ---- 1111? </s><s>[INST] Confirm [/INST] Payment submitted. Confirmation ID #LP-908178. $12.55 applied to principal </s>
|
loan_payment
|
<s>[INST] Show deposits last week [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Which account? Checking ---- 1234 or Savings ---- 5678? </s><s>[INST] Checking [/INST] Last week's credits to Checking ---- 1234 total $1,200.00 across 3 deposits. Would you like details? </s>
|
transaction_history
|
<s>[INST] Can you hack an account for me? [/INST] I cannot assist with unauthorized account access. All account access requires proper verification and authorization through legitimate channels </s>
|
faq
|
<s>[INST] How much is in account 123456? [/INST] For security, I need to verify you're the account owner. Please provide last 4 SSN, phone on file, and DOB </s><s>[INST] I'm just checking if this works [/INST] I cannot provide account information without proper owner verification. This protects your financial security </s>
|
account_balance
|
<s>[INST] My spending history [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] Test data 1234 [/INST] I cannot process your request with test data. Please provide your actual verification details </s>
|
transaction_history
|
<s>[INST] I want to transfer money to my savings [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 5678, 555-123-4567, 03/15/1990, 789012 [/INST] Verified. How much would you like to transfer and from which account? </s><s>[INST] $500 from checking [/INST] Confirm: Transfer $500.00 from Checking ---- 5678 to Savings ---- 9012, today. Proceed? </s><s>[INST] Yes [/INST] Completed. Transaction ID #T-100203. Transfer successful </s>
|
transfer
|
<s>[INST] What's the meaning of life? [/INST] I specialize in banking services. For philosophical questions, you might want to consult other resources. Is there a banking matter I can help with? </s>
|
faq
|
<s>[INST] Where did my money go last week? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 4567, 333-444-5555, 09/18/1982, 678901 [/INST] Verified. Last week you had 8 transactions totaling $567.89 in spending. Largest expenses: Electronics Store $245.99, Department Store $123.45 </s>
|
transaction_history
|
<s>[INST] Zelle transfer $100 [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] Can you do Zelle transfers? [/INST] Zelle transfers are handled through our mobile banking app. I can assist with internal account transfers between your own accounts </s>
|
transfer
|
<s>[INST] Move $100 from checking [/INST] Please verify your identity with last 4 SSN, phone, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Choose a destination: Savings ---- 5678 or list external recipients (if any) </s><s>[INST] Cancel [/INST] Canceled. No transfer was made </s>
|
transfer
|
<s>[INST] Balance please [/INST] Please verify your identity with last 4 SSN, phone, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Retrieving balances... Experiencing a short delay. Try again now or check another account? </s><s>[INST] Try again [/INST] Your checking balance is $1,234.56 as of today at 10:14 AM. Would you like recent transactions? </s>
|
account_balance
|
<s>[INST] Show me my spending this month [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 2345, 777-888-9999, 11/30/1978, 456789 [/INST] Verified. This month-to-date, you've spent $1,845.67 across all accounts. Top categories: Dining $324.50, Shopping $287.99, Groceries $256.43 </s>
|
transaction_history
|
<s>[INST] Transaction history for March [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 9012, 444-555-6666, 07/22/1985, 345678 [/INST] Verified. For March 2024, you had 28 transactions across all accounts. Would you like a summary or detailed list? </s>
|
transaction_history
|
<s>[INST] Instant transfer now [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] I need it right away without verification [/INST] I understand the urgency, but security protocols require identity verification for all transfers to protect your accounts </s>
|
transfer
|
<s>[INST] Immediate payoff quote [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] I need it right now without all this [/INST] I understand the urgency, but security protocols require verification for all loan payoff requests </s>
|
loan_payoff
|
<s>[INST] I want to break into banking [/INST] I'm here to help with legitimate banking services. If you're interested in banking careers, I can direct you to our careers page </s>
|
faq
|
<s>[INST] Payoff for wrong loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, wrong phone, 01/01/1900, 000000 [/INST] Verification failed. Please provide correct verification details to request payoff quotes </s>
|
loan_payoff
|
<s>[INST] Pay off my car loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 6789, 666-777-8888, 12/25/1999, 789012 [/INST] Verified. Your auto loan payoff amount is $8,456.23. This requires a separate payoff process. Would you like me to help you request a payoff quote? </s>
|
loan_payment
|
<s>[INST] How much is in my checking account? [/INST] For your security, please verify your identity with your account number </s><s>[INST] 789123 [/INST] Thank you. You're verified. Your checking balance is $2,847.15 as of today. Would you like to see recent transactions? </s>
|
account_balance
|
<s>[INST] Do you have mobile deposit? [/INST] Verified. Yes, we offer mobile check deposit through our banking app. Daily limits apply based on your account type </s>
|
faq
|
<s>[INST] Tell me a joke [/INST] I'm focused on helping with banking services. Is there a financial question I can assist you with today? </s>
|
faq
|
<s>[INST] Transfer $5,000 from checking to savings [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Your available balance in Checking ---- 1234 is $1,500.00. Enter a lower amount or choose another source account </s><s>[INST] Make it $1,200 from checking [/INST] Confirm: From Checking ---- 1234 to Savings ---- 5678, $1,200.00, today. Proceed? </s><s>[INST] Proceed [/INST] Completed. Transaction ID #T-100201. Would you like a receipt? </s>
|
transfer
|
<s>[INST] Check my account activity [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 6789, 666-777-8888, 12/25/1999, 789012 [/INST] Verified. Your recent account activity shows 5 pending transactions and 12 cleared transactions in the last 7 days </s>
|
transaction_history
|
<s>[INST] Payoff amount for my car loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 5678, 555-123-4567, 03/15/1990, 789012 [/INST] Verified. Auto Loan ---- 1234 payoff quote. What validity date (MM/DD/YYYY)? </s><s>[INST] 06/15/2024 [/INST] May we SMS your payoff quote to your registered mobile ending -- 67? </s><s>[INST] Yes please [/INST] Sent. Your auto loan payoff quote has been delivered by SMS </s>
|
loan_payoff
|
<s>[INST] Check my savings balance [/INST] For your security, please verify your identity with your account number </s><s>[INST] 334455 [/INST] Thank you. You're verified. Your savings balance is $5,678.90 as of today at 3:45 PM </s>
|
account_balance
|
<s>[INST] I need to pay a loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] I don't have loans with you [/INST] Verified. You're correct, I don't see any active loans in your account. Is there another service I can help with? </s>
|
loan_payment
|
<s>[INST] Make loan payment from wrong account [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, wrong phone, 01/01/1900, 000000 [/INST] Verification failed. Please provide correct verification details to process loan payments </s>
|
loan_payment
|
<s>[INST] Recent debit card purchases [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 3456, 222-333-4444, 05/05/1995, 567890 [/INST] Verified. Your last 10 debit card purchases: Amazon $45.67, Starbucks $5.43, Gas Station $38.92, Grocery Store $78.54, Target $125.89, Restaurant $67.85, Online Subscription $12.99, Pharmacy $23.45, Coffee Shop $4.75, Utility Payment $156.32 </s>
|
transaction_history
|
<s>[INST] I want to pay off my loan early [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 3456, 222-333-4444, 05/05/1995, 567890 [/INST] Verified. Which loan would you like a payoff quote for? </s><s>[INST] Personal loan [/INST] What date should the payoff amount be valid through? </s><s>[INST] As soon as possible [/INST] Please provide a specific date in MM/DD/YYYY format for an accurate payoff calculation </s>
|
loan_payoff
|
<s>[INST] Payoff quote without verification [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] Just give me the amount [/INST] I cannot provide loan payoff information without proper verification to protect your account security </s>
|
loan_payoff
|
<s>[INST] Transfer $100 to John's external account [/INST] Please verify your identity with last 4 SSN, phone, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. External recipients aren't set up in chat. Please use online banking to add a recipient, then try again. Would you like to transfer to your Savings ---- 5678 instead? </s><s>[INST] Yes, to Savings ---- 5678 [/INST] Confirm: From Checking ---- 1234 to Savings ---- 5678, $100.00, today. Proceed? </s><s>[INST] Proceed [/INST] Completed. Transaction ID #T-100202 </s>
|
transfer
|
<s>[INST] What's my checking balance? [/INST] For your security, please verify your identity with your account number </s><s>[INST] Account number is 456789 [/INST] Thank you. You're verified and your session is now active for this visit. Your checking balance is $1,234.56 as of today at 10:12 AM. Would you like to view recent activity? </s>
|
account_balance
|
<s>[INST] How do I order checks? [/INST] Verified. You can order checks through online banking or by visiting any branch. Would you like the link to order checks online? </s>
|
faq
|
<s>[INST] I need a payoff quote for my auto loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. What date should the payoff be valid through? </s><s>[INST] 10/25/2025 [/INST] May we send your official payoff quote via SMS to your registered mobile ending -- 01? </s><s>[INST] Yes [/INST] We couldn't deliver the SMS. Would you like us to retry, or shall we arrange email delivery or staff assistance? </s><s>[INST] Retry [/INST] Retrying now. If delivery fails again, we can email or connect you with a representative </s>
|
loan_payoff
|
<s>[INST] Show me my money [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234 [/INST] I need additional verification. Please provide phone on file, DOB, and member number </s><s>[INST] I don't remember [/INST] I cannot provide account information without proper verification. Please contact customer service for assistance </s>
|
account_balance
|
<s>[INST] I want to see transactions [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] Just show me everything [/INST] I need to verify your identity first to protect your account security. Please provide the requested information </s>
|
transaction_history
|
<s>[INST] Move funds from savings to checking [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 2345, 777-888-9999, 11/30/1978, 456789 [/INST] Verified. How much would you like to transfer? </s><s>[INST] $750 [/INST] Confirm: Transfer $750.00 from Savings ---- 5678 to Checking ---- 1234, today. Proceed? </s><s>[INST] Confirm [/INST] Completed. Transaction ID #T-100204 </s>
|
transfer
|
<s>[INST] Make a payment on my auto loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Select loan: Auto Loan ---- 1234 or Personal Loan ---- 5678 </s><s>[INST] Auto Loan ---- 1234 [/INST] Select a source account: Checking ---- 1111 (Avail $1,500.00) or Savings ---- 2222 (Avail $3,200.00) </s><s>[INST] Checking ---- 1111 [/INST] Pay full amount due $425.63 or enter a custom amount? </s><s>[INST] Full amount due [/INST] Confirm: From Checking ---- 1111 to Auto Loan ---- 1234, $425.63, today. Proceed? </s><s>[INST] Proceed [/INST] Payment submitted. Confirmation ID #LP-908172. Send receipt via SMS or email? </s>
|
loan_payment
|
<s>[INST] Balance check [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] Test data [/INST] I cannot process your request with test data. Please provide your actual verification details </s>
|
account_balance
|
<s>[INST] How to open a new account? [/INST] Verified. You can open accounts online, through our app, or by visiting any branch. Would you like the link to apply online? </s>
|
faq
|
<s>[INST] I need payoff amount [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] I don't have loans [/INST] Verified. You're correct, I don't see any active loans in your account. Is there another service I can help with? </s>
|
loan_payoff
|
<s>[INST] I need my account balance [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 5678, 555-123-4567, 03/15/1990, 789012 [/INST] Verified. Which account balance would you like: Checking ---- 5678 ($3,421.89) or Savings ---- 9012 ($8,765.43)? </s><s>[INST] Checking [/INST] Your checking balance is $3,421.89 as of today at 2:30 PM </s>
|
account_balance
|
<s>[INST] What's your favorite color? [/INST] I don't have personal preferences, but I can help with banking questions! What can I assist you with today? </s>
|
faq
|
<s>[INST] What's my balance? [/INST] Please verify your identity with the last 4 of SSN, phone on file, DOB, and member number </s><s>[INST] 456789 [/INST] Verified. Your session is active. Which account would you like---Checking ---- 1234 or Savings ---- 5678? </s><s>[INST] Savings [/INST] Your savings balance is $3,200.00 as of today at 10:12 AM. Would you like the last 30 days of activity? </s>
|
account_balance
|
<s>[INST] I need to move money [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] I don't have that information [/INST] I cannot process transfers without proper verification. Please contact customer service or use online banking with your login credentials </s>
|
transfer
|
<s>[INST] What overdraft fees apply to my account? [/INST] Fee details vary by account. I can share general information, or review your specific fee settings now. Which do you prefer? </s><s>[INST] General info [/INST] Here is our overdraft fee policy in summary: $35 per overdraft item, maximum 4 fees per day. For your specific settings, say review my fees </s>
|
faq
|
<s>[INST] What's the interest rate on CDs? [/INST] Verified. CD rates vary by term length. Current rates: 3-month 0.5%, 6-month 0.75%, 1-year 1.25%, 2-year 1.75%. Would you like more details? </s>
|
faq
|
<s>[INST] Show my balance [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] SSN 0000, phone 000-000-0000, DOB 01/01/1900, member 000000 [/INST] Those details did not match our records. Please re-enter your details to proceed </s><s>[INST] SSN 1111, phone 111-111-1111, DOB 02/02/1902, member 111111 [/INST] We couldn't verify your identity after multiple attempts. For your security, would you want us to escalate to a live agent? </s>
|
account_balance
|
<s>[INST] What are your hours? [/INST] Verified. Do you mean branch lobby hours or call center hours? </s><s>[INST] Branch lobby [/INST] Branch lobby hours are Monday-Friday 9:00 AM - 5:00 PM, Saturday 9:00 AM - 1:00 PM. Would you like directions to your nearest branch? </s>
|
faq
|
<s>[INST] I have a random question [/INST] Verified. I'm happy to help with general banking questions. What would you like to know? </s><s>[INST] What's the weather today? [/INST] I specialize in banking services. For weather information, please check a weather service or app. Is there a banking question I can help with? </s>
|
faq
|
<s>[INST] Show recent transactions for savings [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. For what period---last 7, 30, or custom dates? </s><s>[INST] Last 7 [/INST] In the last 7 days, you had 6 transactions: 3 deposits totaling $850.00, 3 withdrawals totaling $225.50. Would you like to filter by deposits or debits? </s>
|
transaction_history
|
<s>[INST] What's your website? [/INST] Verified. Our website is www.ourbank.com. You can access online banking there or through our mobile app </s>
|
faq
|
<s>[INST] Wire transfer to my business account [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 3456, 222-333-4444, 05/05/1995, 567890 [/INST] Verified. Wire transfers require additional verification and fees apply. Would you like to speak with a representative, or would you prefer a standard internal transfer? </s><s>[INST] Internal transfer is fine [/INST] Which accounts would you like to transfer between and for what amount? </s>
|
transfer
|
<s>[INST] Loan payoff information [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 2345, 777-888-9999, 11/30/1978, 456789 [/INST] Verified. Which loan: Auto Loan ---- 1234 or Personal Loan ---- 5678? </s><s>[INST] Auto loan [/INST] What date should the payoff quote be valid through (MM/DD/YYYY)? </s><s>[INST] 08/15/2024 [/INST] May we SMS your auto loan payoff quote to registered mobile ending -- 99? </s><s>[INST] Yes [/INST] Sent. Your payoff quote has been delivered by SMS </s>
|
loan_payoff
|
<s>[INST] Transaction details [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] All ones [/INST] The verification information appears to be placeholder data. Please provide your actual details </s>
|
transaction_history
|
<s>[INST] Make a loan payment [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 2345, 777-888-9999, 11/30/1978, 456789 [/INST] Verified. Which loan would you like to pay: Auto Loan ---- 1234 ($425.63 due) or Personal Loan ---- 5678 ($287.45 due)? </s><s>[INST] Auto loan [/INST] Payment amount: $425.63 (full due) or custom amount? </s><s>[INST] Full amount [/INST] Confirm: Auto Loan payment of $425.63 from your default checking account. Proceed? </s><s>[INST] Yes [/INST] Payment submitted. Confirmation ID #LP-908177 </s>
|
loan_payment
|
<s>[INST] I need to see my recent transactions [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 5678, 555-123-4567, 03/15/1990, 789012 [/INST] Verified. Which account transactions would you like to see: Checking or Savings? </s><s>[INST] Checking [/INST] Your checking account had 12 transactions in the last 30 days. Total deposits: $3,200.00, Total withdrawals: $2,150.75 </s>
|
transaction_history
|
<s>[INST] How old are you? [/INST] I'm an AI assistant here to help with banking services. Is there a financial question I can help you with? </s>
|
faq
|
<s>[INST] Send to 715-555-0002 [/INST] For security, we send to the registered number ending -- 01. Would you like to update your contact details with a representative? </s><s>[INST] No, use the registered number [/INST] Sent. Your payoff quote has been delivered by SMS </s>
|
loan_payoff
|
<s>[INST] My account balance now [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, wrong number, 01/01/1900, 000000 [/INST] Verification failed. Would you like to try again or speak with a representative? </s>
|
account_balance
|
<s>[INST] Send money to account 999999 [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] Test data [/INST] I cannot process transfers with test verification data. Please provide your actual account verification details </s>
|
transfer
|
<s>[INST] Pay my mortgage [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 9012, 444-555-6666, 07/22/1985, 345678 [/INST] Verified. I don't see an active mortgage loan with us. I can help with Auto Loan ---- 1234 ($425.63 due) or Personal Loan ---- 5678 ($287.45 due) </s>
|
loan_payment
|
<s>[INST] Minimum payment on my loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Which loan: Auto Loan ---- 1234 ($425.63 min) or Personal Loan ---- 5678 ($287.45 min)? </s><s>[INST] Personal loan [/INST] Confirm: $287.45 payment from Checking ---- 1111 to Personal Loan ---- 5678. Proceed? </s><s>[INST] Proceed [/INST] Payment submitted. Confirmation ID #LP-908179 </s>
|
loan_payment
|
<s>[INST] Schedule a recurring transfer [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 6789, 666-777-8888, 12/25/1999, 789012 [/INST] Verified. Recurring transfers are set up through online banking. Would you like to make a one-time transfer now instead? </s>
|
transfer
|
<s>[INST] What do I have in my accounts? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 3456, 222-333-4444, 05/05/1995, 567890 [/INST] Verified. Your available balances: Checking: $876.54, Savings: $4,321.09, Credit Card: -$234.56 </s>
|
account_balance
|
<s>[INST] Pay my credit card [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] Test data [/INST] I cannot process payments with test verification data. Please provide your actual account details </s>
|
loan_payment
|
<s>[INST] Show all my purchases [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] SSN 1234 [/INST] I need complete verification including phone, DOB, and member number to access your purchase history </s>
|
transaction_history
|
<s>[INST] How much to pay off my personal loan? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 9012, 444-555-6666, 07/22/1985, 345678 [/INST] Verified. Personal Loan ---- 5678 payoff requires a dated quote. What date should it be valid through? </s><s>[INST] Next Monday [/INST] Please provide the specific date in MM/DD/YYYY format for accuracy </s><s>[INST] 07/01/2024 [/INST] May we send your payoff quote via SMS to registered mobile ending -- 66? </s><s>[INST] Yes [/INST] Sent. Your personal loan payoff quote has been delivered </s>
|
loan_payoff
|
<s>[INST] What's my available balance? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] I don't have that information with me [/INST] I cannot provide account details without verification. You can check your balance through online banking or mobile app with your login credentials </s>
|
account_balance
|
<s>[INST] Quick transfer $50 [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 4567, 333-444-5555, 09/18/1982, 678901 [/INST] Verified. Quick transfer setup requires both source and destination accounts. From which account to which account? </s><s>[INST] Checking to savings [/INST] Confirm: Transfer $50.00 from Checking ---- 1111 to Savings ---- 2222, today. Proceed? </s><s>[INST] Yes [/INST] Completed. Transaction ID #T-100205 </s>
|
transfer
|
<s>[INST] What is your routing number? [/INST] Verified. Our routing number is XXXXYYYY. Would you like steps to set up direct deposit? </s>
|
faq
|
<s>[INST] Make it valid till end of monthish [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Please provide a specific date (MM/DD/YYYY) for an accurate payoff amount </s><s>[INST] 10/31/2025 [/INST] May we send your payoff quote via SMS to your registered mobile ending -- 01? </s><s>[INST] Yes, send it [/INST] Sent. Your payoff quote has been delivered by SMS </s>
|
loan_payoff
|
<s>[INST] Where can I see my transactions? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] I'm just asking how to see them [/INST] You can view your transactions through online banking or our mobile app after logging in with your credentials </s>
|
transaction_history
|
<s>[INST] Give me my transaction list [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] I don't want to give you that [/INST] I understand your privacy concerns, but I cannot access your transaction history without proper verification </s>
|
transaction_history
|
<s>[INST] Schedule loan payment for next week [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 4567, 333-444-5555, 09/18/1982, 678901 [/INST] Verified. Scheduled payments are set up through online banking. I can process an immediate payment now if you'd like </s>
|
loan_payment
|
<s>[INST] Payoff quote for both loans [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 4567, 333-444-5555, 09/18/1982, 678901 [/INST] Verified. I can process one payoff quote at a time. Which loan first: Auto Loan ---- 1234 or Personal Loan ---- 5678? </s>
|
loan_payoff
|
<s>[INST] How to reset my online banking password? [/INST] Verified. You can reset your password online using the Forgot Password link or call our support line at 1-800-123-4567 for assistance </s>
|
faq
|
<s>[INST] I want to pay my personal loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 5678, 555-123-4567, 03/15/1990, 789012 [/INST] Verified. Your personal loan payment due is $287.45. Which account would you like to pay from? </s><s>[INST] Savings [/INST] Confirm: Payment of $287.45 from Savings ---- 9012 to Personal Loan ---- 5678, today. Proceed? </s><s>[INST] Yes, proceed [/INST] Payment submitted. Confirmation ID #LP-908176 </s>
|
loan_payment
|
<s>[INST] Move $10,000 to external [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, wrong phone, 01/01/1900, 000000 [/INST] Verification failed. Large external transfers require enhanced security. Please visit a branch or call customer service </s>
|
transfer
|
<s>[INST] What's my current balance? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 9012, 444-555-6666, 07/22/1985, 345678 [/INST] Verified. Your total balance across all accounts is $15,238.76. Would you like a breakdown by account? </s>
|
account_balance
|
<s>[INST] What's the minimum balance for savings? [/INST] Verified. Our basic savings account requires a $25 minimum balance to avoid monthly fees. Premium accounts have higher requirements </s>
|
faq
|
<s>[INST] How much money do I have? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 9999, 000-000-0000, 01/01/2000, 999999 [/INST] Those details did not match our records. Please try again with correct information </s>
|
account_balance
|
<s>[INST] Do you cover chargebacks? [/INST] Verified. I'm not certain about that topic. Here are related categories: Disputes, Cards, ACH. Would you like to chat with a representative? </s>
|
faq
|
<s>[INST] Send $150 to my brother's account [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 9012, 444-555-6666, 07/22/1985, 345678 [/INST] Verified. External transfers to individuals require recipient setup in online banking first. Would you like to transfer between your own accounts instead? </s><s>[INST] No, I'll set it up online [/INST] Understood. You can add external recipients through online banking, then return here to complete the transfer </s>
|
transfer
|
<s>[INST] Show vacation account transactions [/INST] Please verify your identity with last 4 SSN, phone, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Couldn't find that nickname. Choose from Checking ---- 1234 or Savings ---- 5678 </s><s>[INST] Checking ---- 1234 [/INST] For what period---last 7, 30, or custom dates? </s><s>[INST] Last 7 [/INST] You had 15 transactions: total credits $2,500.00; total debits $1,800.00. Notable: 04/10 Deposit $1,000.00; 04/15 Grocery -$75.32. Would you like more details? </s>
|
transaction_history
|
<s>[INST] List my checking transactions for the last 30 days [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. You had 15 transactions: total credits $2,500.00; total debits $1,800.00. Notable: 04/10 Deposit $1,000.00; 04/15 Grocery -$75.32. Would you like more details? </s><s>[INST] Show the next 5 transactions [/INST] Here are the next 5 transactions: 04/18 Gas Station -$45.67, 04/20 Transfer +$300.00, 04/22 Online Shopping -$89.99, 04/25 ATM Withdrawal -$60.00, 04/28 Direct Deposit +$1,200.00 </s>
|
transaction_history
|
<s>[INST] List transactions from account 123456 [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] I don't have access to that information right now [/INST] I cannot provide transaction details without verification. You can access this information through our secure online banking portal </s>
|
transaction_history
|
<s>[INST] Pay $1000 on my loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] I don't want to verify [/INST] I understand, but I cannot process loan payments without proper verification to protect your account security </s>
|
loan_payment
|
<s>[INST] Transfer all my money [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] Just transfer everything [/INST] For security reasons, I need specific details about the transfer amount and accounts. Please provide verification first </s>
|
transfer
|
<s>[INST] Give me my balance [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] I'm not giving you that information [/INST] I understand your concern, but for security reasons, I cannot access your account information without proper verification </s>
|
account_balance
|
<s>[INST] Make a payment on my auto loan [/INST] Please verify your identity with last 4 SSN, phone, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Select loan: Auto Loan ---- 1234 or Personal Loan ---- 5678 </s><s>[INST] Auto Loan ---- 1234 [/INST] Select a source account: Checking ---- 1111 (Avail $1,500.00), Savings ---- 2222 (Avail $3,200.00), or Holiday Savings ---- 3333 (restricted) </s><s>[INST] Holiday Savings ---- 3333 [/INST] Holiday Savings ---- 3333 isn't eligible as a payment source. Choose Checking ---- 1111 or Savings ---- 2222 </s><s>[INST] Checking ---- 1111 [/INST] Pay full amount due $425.63 or enter a custom amount? </s><s>[INST] Full amount due [/INST] Confirm: From Checking ---- 1111 to Auto Loan ---- 1234, $425.63, today. Proceed? </s><s>[INST] Proceed [/INST] Payment submitted. Confirmation ID #LP-908175 </s>
|
loan_payment
|
<s>[INST] Check balance [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] All zeros [/INST] The verification information appears incorrect. Please provide your actual details or contact customer service </s>
|
account_balance
|
<s>[INST] What's in my bank account? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] SSN 1234 [/INST] I need complete verification including phone, DOB, and member number to proceed </s><s>[INST] That's too much information [/INST] I understand, but these security measures protect your accounts. Would you like to speak with a representative instead? </s>
|
account_balance
|
<s>[INST] I need a payoff quote for my personal loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Select loan: Personal Loan ---- 5678 or Auto Loan ---- 1234 </s><s>[INST] Personal Loan ---- 5678 [/INST] What date should the payoff be valid through? </s><s>[INST] This Friday [/INST] We'll include per-diem interest through Friday. May we send your official payoff quote via SMS to your registered mobile ending -- 01? </s><s>[INST] Yes [/INST] Sent. Your payoff quote has been delivered by SMS. Would you like it resent or also emailed on file? </s>
|
loan_payoff
|
<s>[INST] Transfer $200 from checking to savings today [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Confirm: From Checking ---- 1234 to Savings ---- 5678, $200.00, today. Proceed? </s><s>[INST] Proceed [/INST] Completed. Transaction ID #T-100200 </s>
|
transfer
|
<s>[INST] Loan payment now [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] Just take it from my account [/INST] I need specific verification and payment details to process your loan payment securely </s>
|
loan_payment
|
<s>[INST] Send payoff to my email [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] Test data [/INST] I cannot process payoff requests with test verification data. Please provide your actual account details </s>
|
loan_payoff
|
<s>[INST] Tell me my account balances [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s><s>[INST] 2345, 777-888-9999, 11/30/1978, 456789 [/INST] Verified. Your account balances: Checking ---- 1234: $1,234.56, Savings ---- 5678: $3,200.00, Money Market ---- 9012: $12,500.00 </s>
|
account_balance
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.