Daily Papers

Task-oriented dialogue (TOD) systems are experiencing a revolution driven by Large Language Models (LLMs), yet the evaluation methodologies for these systems remain insufficient for their growing sophistication. While traditional automatic metrics effectively assessed earlier modular systems, they focus solely on the dialogue level and cannot detect critical intermediate errors that can arise during user-agent interactions. In this paper, we introduce TD-EVAL (Turn and Dialogue-level Evaluation), a two-step evaluation framework that unifies fine-grained turn-level analysis with holistic dialogue-level comparisons. At turn level, we evaluate each response along three TOD-specific dimensions: conversation cohesion, backend knowledge consistency, and policy compliance. Meanwhile, we design TOD Agent Arena that uses pairwise comparisons to provide a measure of dialogue-level quality. Through experiments on MultiWOZ 2.4 and {\tau}-Bench, we demonstrate that TD-EVAL effectively identifies the conversational errors that conventional metrics miss. Furthermore, TD-EVAL exhibits better alignment with human judgments than traditional and LLM-based metrics. These findings demonstrate that TD-EVAL introduces a new paradigm for TOD system evaluation, efficiently assessing both turn and system levels with a plug-and-play framework for future research.

Large Language Models (LLMs) with API-calling capabilities enabled building effective Language Agents (LA), while also revolutionizing the conventional task-oriented dialogue (TOD) paradigm. However, current approaches face a critical dilemma: TOD systems are often trained on a limited set of target APIs, requiring new data to maintain their quality when interfacing with new services, while LAs are not trained to maintain user intent over multi-turn conversations. Because both robust multi-turn management and advanced function calling are crucial for effective conversational agents, we evaluate these skills on three popular benchmarks: MultiWOZ 2.4 (TOD), BFCL V3 (LA), and API-Bank (LA), and our analyses reveal that specialized approaches excel in one domain but underperform in the other. To bridge this chasm, we introduce CALM (Conversational Agentic Language Model), a unified approach that integrates both conversational and agentic capabilities. We created CALM-IT, a carefully constructed multi-task dataset that interleave multi-turn ReAct reasoning with complex API usage. Using CALM-IT, we train three models CALM 8B, CALM 70B, and CALM 405B, which outperform top domain-specific models, including GPT-4o, across all three benchmarks.

User simulators are essential to conversational AI, enabling scalable agent development and evaluation through simulated interactions. While current Large Language Models (LLMs) have advanced user simulation capabilities, we reveal that they struggle to consistently demonstrate goal-oriented behavior across multi-turn conversations--a critical limitation that compromises their reliability in downstream applications. We introduce User Goal State Tracking (UGST), a novel framework that tracks user goal progression throughout conversations. Leveraging UGST, we present a three-stage methodology for developing user simulators that can autonomously track goal progression and reason to generate goal-aligned responses. Moreover, we establish comprehensive evaluation metrics for measuring goal alignment in user simulators, and demonstrate that our approach yields substantial improvements across two benchmarks (MultiWOZ 2.4 and {\tau}-Bench). Our contributions address a critical gap in conversational AI and establish UGST as an essential framework for developing goal-aligned user simulators.

In-context learning with Large Language Models (LLMs) has emerged as a promising avenue of research in Dialog State Tracking (DST). However, the best-performing in-context learning methods involve retrieving and adding similar examples to the prompt, requiring access to labeled training data. Procuring such training data for a wide range of domains and applications is time-consuming, expensive, and, at times, infeasible. While zero-shot learning requires no training data, it significantly lags behind the few-shot setup. Thus, `Can we efficiently generate synthetic data for any dialogue schema to enable few-shot prompting?' Addressing this question, we propose \method, a data generation framework tailored for DST, utilizing LLMs. Our approach only requires the dialogue schema and a few hand-crafted dialogue templates to synthesize natural, coherent, and free-flowing dialogues with DST annotations. Few-shot learning using data from {\method} results in 4-5% improvement in Joint Goal Accuracy over the zero-shot baseline on MultiWOZ 2.1 and 2.4. Remarkably, our few-shot learning approach recovers nearly 98% of the performance compared to the few-shot setup using human-annotated training data. Our synthetic data and code can be accessed at https://github.com/apple/ml-synthdst

Sequence-to-sequence state-of-the-art systems for dialogue state tracking (DST) use the full dialogue history as input, represent the current state as a list with all the slots, and generate the entire state from scratch at each dialogue turn. This approach is inefficient, especially when the number of slots is large and the conversation is long. We propose Diable, a new task formalisation that simplifies the design and implementation of efficient DST systems and allows one to easily plug and play large language models. We represent the dialogue state as a table and formalise DST as a table manipulation task. At each turn, the system updates the previous state by generating table operations based on the dialogue context. Extensive experimentation on the MultiWoz datasets demonstrates that Diable (i) outperforms strong efficient DST baselines, (ii) is 2.4x more time efficient than current state-of-the-art methods while retaining competitive Joint Goal Accuracy, and (iii) is robust to noisy data annotations due to the table operations approach.

In this report, we describe the vision, challenges, and scientific contributions of the Task Wizard team, TWIZ, in the Alexa Prize TaskBot Challenge 2022. Our vision, is to build TWIZ bot as an helpful, multimodal, knowledgeable, and engaging assistant that can guide users towards the successful completion of complex manual tasks. To achieve this, we focus our efforts on three main research questions: (1) Humanly-Shaped Conversations, by providing information in a knowledgeable way; (2) Multimodal Stimulus, making use of various modalities including voice, images, and videos; and (3) Zero-shot Conversational Flows, to improve the robustness of the interaction to unseen scenarios. TWIZ is an assistant capable of supporting a wide range of tasks, with several innovative features such as creative cooking, video navigation through voice, and the robust TWIZ-LLM, a Large Language Model trained for dialoguing about complex manual tasks. Given ratings and feedback provided by users, we observed that TWIZ bot is an effective and robust system, capable of guiding users through tasks while providing several multimodal stimuli.

This paper focuses on the EmoWoz dataset, an extension of MultiWOZ that provides emotion labels for the dialogues. MultiWOZ was partitioned initially for another purpose, resulting in a distributional shift when considering the new purpose of emotion recognition. The emotion tags in EmoWoz are highly imbalanced and unevenly distributed across the partitions, which causes sub-optimal performance and poor comparison of models. We propose a stratified sampling scheme based on emotion tags to address this issue, improve the dataset's distribution, and reduce dataset shift. We also introduce a special technique to handle conversation (sequential) data with many emotional tags. Using our proposed sampling method, models built upon EmoWoz can perform better, making it a more reliable resource for training conversational agents with emotional intelligence. We recommend that future researchers use this new partitioning to ensure consistent and accurate performance evaluations.

Recent advancements in Large Language Models (LLMs) have been reshaping Natural Language Processing (NLP) task in several domains. Their use in the field of Human Resources (HR) has still room for expansions and could be beneficial for several time consuming tasks. Examples such as time-off submissions, medical claims filing, and access requests are noteworthy, but they are by no means the sole instances. However, the aforementioned developments must grapple with the pivotal challenge of constructing a high-quality training dataset. On one hand, most conversation datasets are solving problems for customers not employees. On the other hand, gathering conversations with HR could raise privacy concerns. To solve it, we introduce HR-Multiwoz, a fully-labeled dataset of 550 conversations spanning 10 HR domains to evaluate LLM Agent. Our work has the following contributions: (1) It is the first labeled open-sourced conversation dataset in the HR domain for NLP research. (2) It provides a detailed recipe for the data generation procedure along with data analysis and human evaluations. The data generation pipeline is transferable and can be easily adapted for labeled conversation data generation in other domains. (3) The proposed data-collection pipeline is mostly based on LLMs with minimal human involvement for annotation, which is time and cost-efficient.

Generating sound effects for videos often requires creating artistic sound effects that diverge significantly from real-life sources and flexible control in the sound design. To address this problem, we introduce MultiFoley, a model designed for video-guided sound generation that supports multimodal conditioning through text, audio, and video. Given a silent video and a text prompt, MultiFoley allows users to create clean sounds (e.g., skateboard wheels spinning without wind noise) or more whimsical sounds (e.g., making a lion's roar sound like a cat's meow). MultiFoley also allows users to choose reference audio from sound effects (SFX) libraries or partial videos for conditioning. A key novelty of our model lies in its joint training on both internet video datasets with low-quality audio and professional SFX recordings, enabling high-quality, full-bandwidth (48kHz) audio generation. Through automated evaluations and human studies, we demonstrate that MultiFoley successfully generates synchronized high-quality sounds across varied conditional inputs and outperforms existing methods. Please see our project page for video results: https://ificl.github.io/MultiFoley/

Neural MMO 2.0 is a massively multi-agent environment for reinforcement learning research. The key feature of this new version is a flexible task system that allows users to define a broad range of objectives and reward signals. We challenge researchers to train agents capable of generalizing to tasks, maps, and opponents never seen during training. Neural MMO features procedurally generated maps with 128 agents in the standard setting and support for up to. Version 2.0 is a complete rewrite of its predecessor with three-fold improved performance and compatibility with CleanRL. We release the platform as free and open-source software with comprehensive documentation available at neuralmmo.github.io and an active community Discord. To spark initial research on this new platform, we are concurrently running a competition at NeurIPS 2023.

Real-world multi-modal problems are rarely solved by a single machine learning model, and often require multi-step computational plans that involve stitching several models. Tool-augmented LLMs hold tremendous promise for automating the generation of such computational plans. However, the lack of standardized benchmarks for evaluating LLMs as planners for multi-step multi-modal tasks has prevented a systematic study of planner design decisions. Should LLMs generate a full plan in a single shot or step-by-step? Should they invoke tools directly with Python code or through structured data formats like JSON? Does feedback improve planning? To answer these questions and more, we introduce m&m's: a benchmark containing 4K+ multi-step multi-modal tasks involving 33 tools that include multi-modal models, (free) public APIs, and image processing modules. For each of these task queries, we provide automatically generated plans using this realistic toolset. We further provide a high-quality subset of 1,565 task plans that are human-verified and correctly executable. With m&m's, we evaluate 6 popular LLMs with 2 planning strategies (multi-step vs. step-by-step planning), 2 plan formats (JSON vs. code), and 3 types of feedback (parsing/verification/execution). Finally, we summarize takeaways from our extensive experiments. Our dataset and code are available on HuggingFace (https://huggingface.co/datasets/zixianma/mnms) and Github (https://github.com/RAIVNLab/mnms).

This work introduces MultiTRON, an approach that adapts Pareto front approximation techniques to multi-objective session-based recommender systems using a transformer neural network. Our approach optimizes trade-offs between key metrics such as click-through and conversion rates by training on sampled preference vectors. A significant advantage is that after training, a single model can access the entire Pareto front, allowing it to be tailored to meet the specific requirements of different stakeholders by adjusting an additional input vector that weights the objectives. We validate the model's performance through extensive offline and online evaluation. For broader application and research, the source code is made available at https://github.com/otto-de/MultiTRON. The results confirm the model's ability to manage multiple recommendation objectives effectively, offering a flexible tool for diverse business needs.

Current multimodal and multitask foundation models like 4M or UnifiedIO show promising results, but in practice their out-of-the-box abilities to accept diverse inputs and perform diverse tasks are limited by the (usually rather small) number of modalities and tasks they are trained on. In this paper, we expand upon the capabilities of them by training a single model on tens of highly diverse modalities and by performing co-training on large-scale multimodal datasets and text corpora. This includes training on several semantic and geometric modalities, feature maps from recent state of the art models like DINOv2 and ImageBind, pseudo labels of specialist models like SAM and 4DHumans, and a range of new modalities that allow for novel ways to interact with the model and steer the generation, for example image metadata or color palettes. A crucial step in this process is performing discrete tokenization on various modalities, whether they are image-like, neural network feature maps, vectors, structured data like instance segmentation or human poses, or data that can be represented as text. Through this, we expand on the out-of-the-box capabilities of multimodal models and specifically show the possibility of training one model to solve at least 3x more tasks/modalities than existing ones and doing so without a loss in performance. This enables more fine-grained and controllable multimodal generation capabilities and allows us to study the distillation of models trained on diverse data and objectives into a unified model. We successfully scale the training to a three billion parameter model using tens of modalities and different datasets. The resulting models and training code are open sourced at 4m.epfl.ch.

We present the MULTIMODAL UNIVERSE, a large-scale multimodal dataset of scientific astronomical data, compiled specifically to facilitate machine learning research. Overall, the MULTIMODAL UNIVERSE contains hundreds of millions of astronomical observations, constituting 100\,TB of multi-channel and hyper-spectral images, spectra, multivariate time series, as well as a wide variety of associated scientific measurements and "metadata". In addition, we include a range of benchmark tasks representative of standard practices for machine learning methods in astrophysics. This massive dataset will enable the development of large multi-modal models specifically targeted towards scientific applications. All codes used to compile the MULTIMODAL UNIVERSE and a description of how to access the data is available at https://github.com/MultimodalUniverse/MultimodalUniverse