Daily Papers

Speculative decoding is a widely adopted technique for accelerating inference in large language models (LLMs), yet its application to vision-language models (VLMs) remains underexplored, with existing methods achieving only modest speedups (<1.5x). This gap is increasingly significant as multimodal capabilities become central to large-scale models. We hypothesize that large VLMs can effectively filter redundant image information layer by layer without compromising textual comprehension, whereas smaller draft models struggle to do so. To address this, we introduce Vision-Aware Speculative Decoding (ViSpec), a novel framework tailored for VLMs. ViSpec employs a lightweight vision adaptor module to compress image tokens into a compact representation, which is seamlessly integrated into the draft model's attention mechanism while preserving original image positional information. Additionally, we extract a global feature vector for each input image and augment all subsequent text tokens with this feature to enhance multimodal coherence. To overcome the scarcity of multimodal datasets with long assistant responses, we curate a specialized training dataset by repurposing existing datasets and generating extended outputs using the target VLM with modified prompts. Our training strategy mitigates the risk of the draft model exploiting direct access to the target model's hidden states, which could otherwise lead to shortcut learning when training solely on target model outputs. Extensive experiments validate ViSpec, achieving, to our knowledge, the first substantial speedup in VLM speculative decoding. Code is available at https://github.com/KangJialiang/ViSpec.

System messages play a crucial role in interactions with large language models (LLMs), often serving as prompts to initiate conversations. Through system messages, users can assign specific roles, perform intended tasks, incorporate background information, specify various output formats and communication styles. Despite such versatility, publicly available data are often lack system messages and subject to strict license constraints in the industry field. Manual labeling of publicly available data with system messages that align with user instructions demands significant resources. In view of such challenges, our work introduces SysGen, a pipeline for generating system messages with better aligned assistant responses from the supervised fine-tuning dataset without system messages. Training on SysGen data has demonstrated substantial improvements in the alignment of model responses with system messages and user instructions, as demonstrated across various open-source models on the Multifacet benchmark, while maintaining minimal impact on other unseen benchmarks such as Open LLM Leaderboard 2. Our qualitative analysis highlights the importance of diverse system messages to ensure better adaptability across different contexts.

Knowledge editing (KE) methods offer an efficient way to modify knowledge in large language models. Current KE evaluations typically assess editing success by considering only the edited knowledge without any preceding contexts. In real-world applications, however, preceding contexts often trigger the retrieval of the original knowledge and undermine the intended edit. To address this issue, we develop CHED -- a benchmark designed to evaluate the context robustness of KE methods. Evaluations on CHED show that they often fail when preceding contexts are present. To mitigate this shortcoming, we introduce CoRE, a KE method designed to strengthen context robustness by minimizing context-sensitive variance in hidden states of the model for edited knowledge. This method not only improves the editing success rate in situations where a preceding context is present but also preserves the overall capabilities of the model. We provide an in-depth analysis of the differing impacts of preceding contexts when introduced as user utterances versus assistant responses, and we dissect attention-score patterns to assess how specific tokens influence editing success.

Today, users ask Large language models (LLMs) as assistants to answer queries that require external knowledge; they ask about the weather in a specific city, about stock prices, and even about where specific locations are within their neighborhood. These queries require the LLM to produce code that invokes external APIs to answer the user's question, yet LLMs rarely produce correct code on the first try, requiring iterative code refinement upon execution results. In addition, using LLM assistants to support high query volumes can be expensive. In this work, we contribute a framework, EcoAssistant, that enables LLMs to answer code-driven queries more affordably and accurately. EcoAssistant contains three components. First, it allows the LLM assistants to converse with an automatic code executor to iteratively refine code or to produce answers based on the execution results. Second, we use a hierarchy of LLM assistants, which attempts to answer the query with weaker, cheaper LLMs before backing off to stronger, expensive ones. Third, we retrieve solutions from past successful queries as in-context demonstrations to help subsequent queries. Empirically, we show that EcoAssistant offers distinct advantages for affordability and accuracy, surpassing GPT-4 by 10 points of success rate with less than 50% of GPT-4's cost.

One way to personalize and steer generations from large language models (LLM) is to assign a persona: a role that describes how the user expects the LLM to behave (e.g., a helpful assistant, a teacher, a woman). This paper investigates how personas affect diverse aspects of model behavior. We assign to seven LLMs 162 personas from 12 categories spanning variables like gender, sexual orientation, and occupation. We prompt them to answer questions from five datasets covering objective (e.g., questions about math and history) and subjective tasks (e.g., questions about beliefs and values). We also compare persona's generations to two baseline settings: a control persona setting with 30 paraphrases of "a helpful assistant" to control for models' prompt sensitivity, and an empty persona setting where no persona is assigned. We find that for all models and datasets, personas show greater variability than the control setting and that some measures of persona behavior generalize across models.

First-person video assistants are highly anticipated to enhance our daily lives through online video dialogue. However, existing online video assistants often sacrifice assistant efficacy for real-time efficiency by processing low-frame-rate videos with coarse-grained visual features.To overcome the trade-off between efficacy and efficiency, we propose "Fast & Slow Video-Language Thinker" as an onLIne videO assistaNt, LION-FS, achieving real-time, proactive, temporally accurate, and contextually precise responses. LION-FS adopts a two-stage optimization strategy: 1)Fast Path: Routing-Based Response Determination evaluates frame-by-frame whether an immediate response is necessary. To enhance response determination accuracy and handle higher frame-rate inputs efficiently, we employ Token Aggregation Routing to dynamically fuse spatiotemporal features without increasing token numbers, while utilizing Token Dropping Routing to eliminate redundant features. 2)Slow Path: Multi-granularity Keyframe Augmentation optimizes keyframes during response generation. To provide comprehensive and detailed responses beyond atomic actions constrained by training data, fine-grained spatial features and human-environment interaction features are extracted through multi-granular pooling. These features are further integrated into a meticulously designed multimodal Thinking Template to guide more precise response generation. Comprehensive evaluations on online video tasks demonstrate that LION-FS achieves state-of-the-art efficacy and efficiency.

Voice assistants, such as Siri and Google Assistant, typically model audio and text separately, resulting in lost speech information and increased complexity. Recent efforts to address this with end-to-end Speech Large Language Models (LLMs) trained with supervised finetuning (SFT) have led to models ``forgetting" capabilities from text-only LLMs. Our work proposes an alternative paradigm for training Speech LLMs without instruction data, using the response of a text-only LLM to transcripts as self-supervision. Importantly, this process can be performed without annotated responses. We show that our Distilled Voice Assistant (DiVA) generalizes to Spoken Question Answering, Classification, and Translation. Furthermore, we show that DiVA better meets user preferences, achieving a 72\% win rate compared with state-of-the-art models like Qwen 2 Audio, despite using >100x less training compute.

Spoken dialogue systems powered by large language models have demonstrated remarkable abilities in understanding human speech and generating appropriate spoken responses. However, these systems struggle with end-turn detection (ETD) -- the ability to distinguish between user turn completion and hesitation. This limitation often leads to premature or delayed responses, disrupting the flow of spoken conversations. In this paper, we introduce the ETD Dataset, the first public dataset for end-turn detection. The ETD dataset consists of both synthetic speech data generated with text-to-speech models and real-world speech data collected from web sources. We also propose SpeculativeETD, a novel collaborative inference framework that balances efficiency and accuracy to improve real-time ETD in resource-constrained environments. Our approach jointly employs a lightweight GRU-based model, which rapidly detects the non-speaking units in real-time on local devices, and a high-performance Wav2vec-based model running on the server to make a more challenging classification of distinguishing turn ends from mere pauses. Experiments demonstrate that the proposed SpeculativeETD significantly improves ETD accuracy while keeping the required computations low. Datasets and code will be available after the review.

This paper investigates whether Large Language Models (LLMs), fine-tuned on synthetic but domain-representative data, can perform the twofold task of (i) slot and intent detection and (ii) natural language response generation for a smart home assistant, while running solely on resource-limited, CPU-only edge hardware. We fine-tune LLMs to produce both JSON action calls and text responses. Our experiments show that 16-bit and 8-bit quantized variants preserve high accuracy on slot and intent detection and maintain strong semantic coherence in generated text, while the 4-bit model, while retaining generative fluency, suffers a noticeable drop in device-service classification accuracy. Further evaluations on noisy human (non-synthetic) prompts and out-of-domain intents confirm the models' generalization ability, obtaining around 80--86\% accuracy. While the average inference time is 5--6 seconds per query -- acceptable for one-shot commands but suboptimal for multi-turn dialogue -- our results affirm that an on-device LLM can effectively unify command interpretation and flexible response generation for home automation without relying on specialized hardware.

Search engines enable the retrieval of unknown information with texts. However, traditional methods fall short when it comes to understanding unfamiliar visual content, such as identifying an object that the model has never seen before. This challenge is particularly pronounced for large vision-language models (VLMs): if the model has not been exposed to the object depicted in an image, it struggles to generate reliable answers to the user's question regarding that image. Moreover, as new objects and events continuously emerge, frequently updating VLMs is impractical due to heavy computational burdens. To address this limitation, we propose Vision Search Assistant, a novel framework that facilitates collaboration between VLMs and web agents. This approach leverages VLMs' visual understanding capabilities and web agents' real-time information access to perform open-world Retrieval-Augmented Generation via the web. By integrating visual and textual representations through this collaboration, the model can provide informed responses even when the image is novel to the system. Extensive experiments conducted on both open-set and closed-set QA benchmarks demonstrate that the Vision Search Assistant significantly outperforms the other models and can be widely applied to existing VLMs.

Recent advances in conversational AI have been substantial, but developing real-time systems for perceptual task guidance remains challenging. These systems must provide interactive, proactive assistance based on streaming visual inputs, yet their development is constrained by the costly and labor-intensive process of data collection and system evaluation. To address these limitations, we present a comprehensive framework with three key contributions. First, we introduce a novel data curation pipeline that synthesizes dialogues from annotated egocentric videos, resulting in \dataset, a large-scale synthetic dialogue dataset spanning multiple domains. Second, we develop a suite of automatic evaluation metrics, validated through extensive human studies. Third, we propose an end-to-end model that processes streaming video inputs to generate contextually appropriate responses, incorporating novel techniques for handling data imbalance and long-duration videos. This work lays the foundation for developing real-time, proactive AI assistants capable of guiding users through diverse tasks. Project page: https://pro-assist.github.io/

Identifying key patterns of tactics implemented by rival teams, and developing effective responses, lies at the heart of modern football. However, doing so algorithmically remains an open research challenge. To address this unmet need, we propose TacticAI, an AI football tactics assistant developed and evaluated in close collaboration with domain experts from Liverpool FC. We focus on analysing corner kicks, as they offer coaches the most direct opportunities for interventions and improvements. TacticAI incorporates both a predictive and a generative component, allowing the coaches to effectively sample and explore alternative player setups for each corner kick routine and to select those with the highest predicted likelihood of success. We validate TacticAI on a number of relevant benchmark tasks: predicting receivers and shot attempts and recommending player position adjustments. The utility of TacticAI is validated by a qualitative study conducted with football domain experts at Liverpool FC. We show that TacticAI's model suggestions are not only indistinguishable from real tactics, but also favoured over existing tactics 90% of the time, and that TacticAI offers an effective corner kick retrieval system. TacticAI achieves these results despite the limited availability of gold-standard data, achieving data efficiency through geometric deep learning.

Despite advances in Large Multi-modal Models, applying them to long and untrimmed video content remains challenging due to limitations in context length and substantial memory overhead. These constraints often lead to significant information loss and reduced relevance in the model responses. With the exponential growth of video data across web platforms, understanding long-form video is crucial for advancing generalized intelligence. In this paper, we introduce SALOVA: Segment-Augmented LOng Video Assistant, a novel video-LLM framework designed to enhance the comprehension of lengthy video content through targeted retrieval process. We address two main challenges to achieve it: (i) We present the SceneWalk dataset, a high-quality collection of 87.8K long videos, each densely captioned at the segment level to enable models to capture scene continuity and maintain rich descriptive context. (ii) We develop robust architectural designs integrating dynamic routing mechanism and spatio-temporal projector to efficiently retrieve and process relevant video segments based on user queries. Our framework mitigates the limitations of current video-LMMs by allowing for precise identification and retrieval of relevant video segments in response to queries, thereby improving the contextual relevance of the generated responses. Through extensive experiments, SALOVA demonstrates enhanced capability in processing complex long-form videos, showing significant capability to maintain contextual integrity across extended sequences.

Recent advances in Large Vision-Language Models (LVLMs) have significantly improve performance in image comprehension tasks, such as formatted charts and rich-content images. Yet, Graphical User Interface (GUI) pose a greater challenge due to their structured format and detailed textual information. Existing LVLMs often overly depend on internal knowledge and neglect image content, resulting in hallucinations and incorrect responses in GUI comprehension. To address these issues, we introduce VGA, a fine-tuned model designed for comprehensive GUI understanding. Our model aims to enhance the interpretation of visual data of GUI and reduce hallucinations. We first construct a Vision Question Answering (VQA) dataset of 63.8k high-quality examples with our propose Referent Method, which ensures the model's responses are highly depend on visual content within the image. We then design a two-stage fine-tuning method called Foundation and Advanced Comprehension (FAC) to enhance both the model's ability to extract information from image content and alignment with human intent. Experiments show that our approach enhances the model's ability to extract information from images and achieves state-of-the-art results in GUI understanding tasks. Our dataset and fine-tuning script will be released soon.

Timely, personalized feedback is essential for students learning programming. LLM-powered tools like ChatGPT offer instant support, but reveal direct answers with code, which may hinder deep conceptual engagement. We developed CodeAid, an LLM-powered programming assistant delivering helpful, technically correct responses, without revealing code solutions. CodeAid answers conceptual questions, generates pseudo-code with line-by-line explanations, and annotates student's incorrect code with fix suggestions. We deployed CodeAid in a programming class of 700 students for a 12-week semester. A thematic analysis of 8,000 usages of CodeAid was performed, further enriched by weekly surveys, and 22 student interviews. We then interviewed eight programming educators to gain further insights. Our findings reveal four design considerations for future educational AI assistants: D1) exploiting AI's unique benefits; D2) simplifying query formulation while promoting cognitive engagement; D3) avoiding direct responses while encouraging motivated learning; and D4) maintaining transparency and control for students to asses and steer AI responses.

With the rapid advancement of natural language processing technologies, generative artificial intelligence techniques, represented by large language models (LLMs), are gaining increasing prominence and demonstrating significant potential for applications in safety engineering. However, fundamental LLMs face constraints such as limited training data coverage and unreliable responses. This study develops a vector database from 117 explosion accident reports in China spanning 2013 to 2023, employing techniques such as corpus segmenting and vector embedding. By utilizing the vector database, which outperforms the relational database in information retrieval quality, we provide LLMs with richer, more relevant knowledge. Comparative analysis of LLMs demonstrates that ChatSOS significantly enhances reliability, accuracy, and comprehensiveness, improves adaptability and clarification of responses. These results illustrate the effectiveness of supplementing LLMs with an external database, highlighting their potential to handle professional queries in safety engineering and laying a foundation for broader applications.

We introduce Vinci, a real-time embodied smart assistant built upon an egocentric vision-language model. Designed for deployment on portable devices such as smartphones and wearable cameras, Vinci operates in an "always on" mode, continuously observing the environment to deliver seamless interaction and assistance. Users can wake up the system and engage in natural conversations to ask questions or seek assistance, with responses delivered through audio for hands-free convenience. With its ability to process long video streams in real-time, Vinci can answer user queries about current observations and historical context while also providing task planning based on past interactions. To further enhance usability, Vinci integrates a video generation module that creates step-by-step visual demonstrations for tasks that require detailed guidance. We hope that Vinci can establish a robust framework for portable, real-time egocentric AI systems, empowering users with contextual and actionable insights. We release the complete implementation for the development of the device in conjunction with a demo web platform to test uploaded videos at https://github.com/OpenGVLab/vinci.

In the rapidly advancing field of artificial intelligence, software development has emerged as a key area of innovation. Despite the plethora of general-purpose AI assistants available, their effectiveness diminishes in complex, domain-specific scenarios. Noting this limitation, both the academic community and industry players are relying on contextualized coding AI assistants. These assistants surpass general-purpose AI tools by integrating proprietary, domain-specific knowledge, offering precise and relevant solutions. Our study focuses on the initial experiences of 62 participants who used a contextualized coding AI assistant -- named StackSpot AI -- in a controlled setting. According to the participants, the assistants' use resulted in significant time savings, easier access to documentation, and the generation of accurate codes for internal APIs. However, challenges associated with the knowledge sources necessary to make the coding assistant access more contextual information as well as variable responses and limitations in handling complex codes were observed. The study's findings, detailing both the benefits and challenges of contextualized AI assistants, underscore their potential to revolutionize software development practices, while also highlighting areas for further refinement.

We present StreamBridge, a simple yet effective framework that seamlessly transforms offline Video-LLMs into streaming-capable models. It addresses two fundamental challenges in adapting existing models into online scenarios: (1) limited capability for multi-turn real-time understanding, and (2) lack of proactive response mechanisms. Specifically, StreamBridge incorporates (1) a memory buffer combined with a round-decayed compression strategy, supporting long-context multi-turn interactions, and (2) a decoupled, lightweight activation model that can be effortlessly integrated into existing Video-LLMs, enabling continuous proactive responses. To further support StreamBridge, we construct Stream-IT, a large-scale dataset tailored for streaming video understanding, featuring interleaved video-text sequences and diverse instruction formats. Extensive experiments show that StreamBridge significantly improves the streaming understanding capabilities of offline Video-LLMs across various tasks, outperforming even proprietary models such as GPT-4o and Gemini 1.5 Pro. Simultaneously, it achieves competitive or superior performance on standard video understanding benchmarks.

The development of large language models (LLMs) has significantly enhanced the capabilities of multimodal LLMs (MLLMs) as general assistants. However, lack of user-specific knowledge still restricts their application in human's daily life. In this paper, we introduce the Retrieval Augmented Personalization (RAP) framework for MLLMs' personalization. Starting from a general MLLM, we turn it into a personalized assistant in three steps. (a) Remember: We design a key-value database to store user-related information, e.g., user's name, avatar and other attributes. (b) Retrieve: When the user initiates a conversation, RAP will retrieve relevant information from the database using a multimodal retriever. (c) Generate: The input query and retrieved concepts' information are fed into MLLMs to generate personalized, knowledge-augmented responses. Unlike previous methods, RAP allows real-time concept editing via updating the external database. To further improve generation quality and alignment with user-specific information, we design a pipeline for data collection and create a specialized dataset for personalized training of MLLMs. Based on the dataset, we train a series of MLLMs as personalized multimodal assistants. By pretraining on large-scale dataset, RAP-MLLMs can generalize to infinite visual concepts without additional finetuning. Our models demonstrate outstanding flexibility and generation quality across a variety of tasks, such as personalized image captioning, question answering and visual recognition. The code, data and models are available at https://github.com/Hoar012/RAP-MLLM.

Recently, AI assistants based on large language models (LLMs) show surprising performance in many tasks, such as dialogue, solving math problems, writing code, and using tools. Although LLMs possess intensive world knowledge, they still make factual errors when facing some knowledge intensive tasks, like open-domain question answering. These untruthful responses from the AI assistant may cause significant risks in practical applications. We believe that an AI assistant's refusal to answer questions it does not know is a crucial method for reducing hallucinations and making the assistant truthful. Therefore, in this paper, we ask the question "Can AI assistants know what they don't know and express them through natural language?" To answer this question, we construct a model-specific "I don't know" (Idk) dataset for an assistant, which contains its known and unknown questions, based on existing open-domain question answering datasets. Then we align the assistant with its corresponding Idk dataset and observe whether it can refuse to answer its unknown questions after alignment. Experimental results show that after alignment with Idk datasets, the assistant can refuse to answer most its unknown questions. For questions they attempt to answer, the accuracy is significantly higher than before the alignment.

The Interactive Knowledge Assistant Track (iKAT) 2024 focuses on advancing conversational assistants, able to adapt their interaction and responses from personalized user knowledge. The track incorporates a Personal Textual Knowledge Base (PTKB) alongside Conversational AI tasks, such as passage ranking and response generation. Query Rewrite being an effective approach for resolving conversational context, we explore Large Language Models (LLMs), as query rewriters. Specifically, our submitted runs explore multi-aspect query generation using the MQ4CS framework, which we further enhance with Learned Sparse Retrieval via the SPLADE architecture, coupled with robust cross-encoder models. We also propose an alternative to the previous interleaving strategy, aggregating multiple aspects during the reranking phase. Our findings indicate that multi-aspect query generation is effective in enhancing performance when integrated with advanced retrieval and reranking models. Our results also lead the way for better personalization in Conversational Search, relying on LLMs to integrate personalization within query rewrite, and outperforming human rewrite performance.

Recent large language model (LLM)-driven chat assistant systems have integrated memory components to track user-assistant chat histories, enabling more accurate and personalized responses. However, their long-term memory capabilities in sustained interactions remain underexplored. This paper introduces LongMemEval, a comprehensive benchmark designed to evaluate five core long-term memory abilities of chat assistants: information extraction, multi-session reasoning, temporal reasoning, knowledge updates, and abstention. With 500 meticulously curated questions embedded within freely scalable user-assistant chat histories, LongMemEval presents a significant challenge to existing long-term memory systems, with commercial chat assistants and long-context LLMs showing 30% accuracy drop on memorizing information across sustained interactions. We then present a unified framework that breaks down the long-term memory design into four design choices across the indexing, retrieval, and reading stages. Built upon key experimental insights, we propose several memory designs including session decomposition for optimizing value granularity, fact-augmented key expansion for enhancing the index structure, and time-aware query expansion for refining the search scope. Experiment results show that these optimizations greatly improve both memory recall and downstream question answering on LongMemEval. Overall, our study provides valuable resources and guidance for advancing the long-term memory capabilities of LLM-based chat assistants, paving the way toward more personalized and reliable conversational AI.

Understanding molecules is key to understanding organisms and driving advances in drug discovery, requiring interdisciplinary knowledge across chemistry and biology. Although large molecular language models have achieved notable success in interpreting molecular structures, their instruction datasets are limited to the specific knowledge from task-oriented datasets and do not fully cover the fundamental characteristics of molecules, hindering their abilities as general-purpose molecular assistants. To address this issue, we propose Mol-LLaMA, a large molecular language model that grasps the general knowledge centered on molecules via multi-modal instruction tuning. To this end, we design key data types that encompass the fundamental features of molecules, incorporating essential knowledge from molecular structures. In addition, to improve understanding of molecular features, we introduce a module that integrates complementary information from different molecular encoders, leveraging the distinct advantages of different molecular representations. Our experimental results demonstrate that Mol-LLaMA is capable of comprehending the general features of molecules and generating relevant responses to users' queries with detailed explanations, implying its potential as a general-purpose assistant for molecular analysis.

GPT-4o, an all-encompassing model, represents a milestone in the development of large multi-modal language models. It can understand visual, auditory, and textual modalities, directly output audio, and support flexible duplex interaction. Models from the open-source community often achieve some functionalities of GPT-4o, such as visual understanding and voice chat. Nevertheless, training a unified model that incorporates all modalities is challenging due to the complexities of multi-modal data, intricate model architectures, and training processes. In this paper, we introduce Mini-Omni2, a visual-audio assistant capable of providing real-time, end-to-end voice responses to visoin and audio queries. By integrating pretrained visual and auditory encoders, Mini-Omni2 maintains performance in individual modalities. We propose a three-stage training process to align modalities, allowing the language model to handle multi-modal inputs and outputs after training on a limited dataset. For interaction, we introduce a command-based interruption mechanism, enabling more flexible interaction with users. To the best of our knowledge, Mini-Omni2 is one of the closest reproductions of GPT-4o, which have similar form of functionality, and we hope it can offer valuable insights for subsequent research.

Large Language Models (LLMs) equipped with extensive world knowledge and strong reasoning skills can tackle diverse tasks across domains, often by posing them as conversation-style instruction-response pairs. In this paper, we propose LLaRA: Large Language and Robotics Assistant, a framework which formulates robot action policy as conversations, and provides improved responses when trained with auxiliary data that complements policy learning. LLMs with visual inputs, i.e., Vision Language Models (VLMs), have the capacity to process state information as visual-textual prompts and generate optimal policy decisions in text. To train such action policy VLMs, we first introduce an automated pipeline to generate diverse high-quality robotics instruction data from existing behavior cloning data. A VLM finetuned with the resulting collection of datasets based on a conversation-style formulation tailored for robotics tasks, can generate meaningful robot action policy decisions. Our experiments across multiple simulated and real-world environments demonstrate the state-of-the-art performance of the proposed LLaRA framework. The code, datasets, and pretrained models are available at https://github.com/LostXine/LLaRA.

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA). Because data can be usually stored in a structured manner, an essential step involves turning a natural language question into its corresponding query language. However, in order to train most natural language-to-query-language state-of-the-art models, a large amount of training data is needed first. In most domains, this data is not available and collecting such datasets for various domains can be tedious and time-consuming. In this work, we propose a novel method for accelerating the training dataset collection for developing the natural language-to-query-language machine learning models. Our system allows one to generate conversational multi-term data, where multiple turns define a dialogue session, enabling one to better utilize chatbot interfaces. We train two current state-of-the-art NL-to-QL models, on both an SQL and SPARQL-based datasets in order to showcase the adaptability and efficacy of our created data.

Traditionally, reward models used for reinforcement learning from human feedback (RLHF) are trained to directly predict preference scores without leveraging the generation capabilities of the underlying large language model (LLM). This limits the capabilities of reward models as they must reason implicitly about the quality of a response, i.e., preference modeling must be performed in a single forward pass through the model. To enable reward models to reason explicitly about the quality of a response, we introduce Critique-out-Loud (CLoud) reward models. CLoud reward models operate by first generating a natural language critique of the assistant's response that is then used to predict a scalar reward for the quality of the response. We demonstrate the success of CLoud reward models for both Llama-3-8B and 70B base models: compared to classic reward models CLoud reward models improve pairwise preference classification accuracy on RewardBench by 4.65 and 5.84 percentage points for the 8B and 70B base models respectively. Furthermore, CLoud reward models lead to a Pareto improvement for win rate on ArenaHard when used as the scoring model for Best-of-N. Finally, we explore how to exploit the dynamic inference compute capabilities of CLoud reward models by performing self-consistency decoding for reward prediction.

Customer service is how companies interface with their customers. It can contribute heavily towards the overall customer satisfaction. However, high-quality service can become expensive, creating an incentive to make it as cost efficient as possible and prompting most companies to utilize AI-powered assistants, or "chat bots". On the other hand, human-to-human interaction is still desired by customers, especially when it comes to complex scenarios such as disputes and sensitive topics like bill payment. This raises the bar for customer service agents. They need to accurately understand the customer's question or concern, identify a solution that is acceptable yet feasible (and within the company's policy), all while handling multiple conversations at once. In this work, we introduce "Ask Me Anything" (AMA) as an add-on feature to an agent-facing customer service interface. AMA allows agents to ask questions to a large language model (LLM) on demand, as they are handling customer conversations -- the LLM provides accurate responses in real-time, reducing the amount of context switching the agent needs. In our internal experiments, we find that agents using AMA versus a traditional search experience spend approximately 10% fewer seconds per conversation containing a search, translating to millions of dollars of savings annually. Agents that used the AMA feature provided positive feedback nearly 80% of the time, demonstrating its usefulness as an AI-assisted feature for customer care.

Conversations with LMs involve two participants: a human user leading the conversation, and an LM assistant responding to the user's request. To satisfy this specific role, LMs are post-trained to be helpful assistants -- optimized to produce exhaustive and well-structured responses, free of ambiguity and grammar errors. User utterances, on the other hand, are rarely perfected, with each user phrasing requests in unique ways, sometimes putting in partial effort at each turn and refining on the fly. To evaluate LM performance in realistic settings, prior work simulated users in multi-turn conversations, often prompting an LLM originally trained to be a helpful assistant to act as a user. However, we show that assistant LMs make for poor user simulators, with the surprising finding that better assistants yield worse simulators. Instead, we introduce purpose-built User Language Models (User LMs) - models post-trained to simulate human users in multi-turn conversations. Through various evaluations, we show how User LMs align better with human behavior and achieve better simulation robustness than existing simulation methods. When leveraging User LMs to simulate coding and math conversations, the performance of a strong assistant (GPT-4o) drops from 74.6% to 57.4%, confirming that more realistic simulation environments lead to assistant struggles as they fail to cope with the nuances of users in multi-turn setups.

Since the advent of chatbots in the commercial sector, they have been widely employed in the customer service department. Typically, these commercial chatbots are retrieval-based, so they are unable to respond to queries absent in the provided dataset. On the contrary, generative chatbots try to create the most appropriate response, but are mostly unable to create a smooth flow in the customer-bot dialog. Since the client has few options left for continuing after receiving a response, the dialog becomes short. Through our work, we try to maximize the intelligence of a simple conversational agent so it can answer unseen queries, and generate follow-up questions or remarks. We have built a chatbot for a jewelry shop that finds the underlying objective of the customer's query by finding similarity of the input to patterns in the corpus. Our system features an audio input interface for clients, so they may speak to it in natural language. After converting the audio to text, we trained the model to extract the intent of the query, to find an appropriate response and to speak to the client in a natural human voice. To gauge the system's performance, we used performance metrics such as Recall, Precision and F1 score.

We introduce Browsing Lost Unformed Recollections, a tip-of-the-tongue known-item search and reasoning benchmark for general AI assistants. BLUR introduces a set of 573 real-world validated questions that demand searching and reasoning across multi-modal and multilingual inputs, as well as proficient tool use, in order to excel on. Humans easily ace these questions (scoring on average 98%), while the best-performing system scores around 56%. To facilitate progress toward addressing this challenging and aspirational use case for general AI assistants, we release 350 questions through a public leaderboard, retain the answers to 250 of them, and have the rest as a private test set.

Evaluating open-domain dialogue systems is challenging for reasons such as the one-to-many problem, i.e., many appropriate responses other than just the golden response. As of now, automatic evaluation methods need better consistency with humans, while reliable human evaluation can be time- and cost-intensive. To this end, we propose the Reference-Assisted Dialogue Evaluation (RADE) approach under the multi-task learning framework, which leverages the pre-created utterance as reference other than the gold response to relief the one-to-many problem. Specifically, RADE explicitly compares reference and the candidate response to predict their overall scores. Moreover, an auxiliary response generation task enhances prediction via a shared encoder. To support RADE, we extend three datasets with additional rated responses other than just a golden response by human annotation. Experiments on our three datasets and two existing benchmarks demonstrate the effectiveness of our method, where Pearson, Spearman, and Kendall correlations with human evaluation outperform state-of-the-art baselines.

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval and generative approaches for generating a set of ranked responses. Such dialogue systems need to rely on a fallback mechanism to respond to out-of-domain or novel user queries which are not answerable within the scope of the dialog system. While, dialog systems today rely on static and unnatural responses like "I don't know the answer to that question" or "I'm not sure about that", we design a neural approach which generates responses which are contextually aware with the user query as well as say no to the user. Such customized responses provide paraphrasing ability and contextualization as well as improve the interaction with the user and reduce dialogue monotonicity. Our simple approach makes use of rules over dependency parses and a text-to-text transformer fine-tuned on synthetic data of question-response pairs generating highly relevant, grammatical as well as diverse questions. We perform automatic and manual evaluations to demonstrate the efficacy of the system.

The adoption of pre-trained language models in task-oriented dialogue systems has resulted in significant enhancements of their text generation abilities. However, these architectures are slow to use because of the large number of trainable parameters and can sometimes fail to generate diverse responses. To address these limitations, we propose two models with auxiliary tasks for response selection - (1) distinguishing distractors from ground truth responses and (2) distinguishing synthetic responses from ground truth labels. They achieve state-of-the-art results on the MultiWOZ 2.1 dataset with combined scores of 107.5 and 108.3 and outperform a baseline with three times more parameters. We publish reproducible code and checkpoints and discuss the effects of applying auxiliary tasks to T5-based architectures.

This article details the advances made to a system that uses artificial intelligence to identify alarming student responses. This system is built into our assessment platform to assess whether a student's response indicates they are a threat to themselves or others. Such responses may include details concerning threats of violence, severe depression, suicide risks, and descriptions of abuse. Driven by advances in natural language processing, the latest model is a fine-tuned language model trained on a large corpus consisting of student responses and supplementary texts. We demonstrate that the use of a language model delivers a substantial improvement in accuracy over the previous iterations of this system.

Conversational AI assistants are becoming popular and question-answering is an important part of any conversational assistant. Using relevant utterances as features in question-answering has shown to improve both the precision and recall for retrieving the right answer by a conversational assistant. Hence, utterance generation has become an important problem with the goal of generating relevant utterances (sentences or phrases) from a knowledge base article that consists of a title and a description. However, generating good utterances usually requires a lot of manual effort, creating the need for an automated utterance generation. In this paper, we propose an utterance generation system which 1) uses extractive summarization to extract important sentences from the description, 2) uses multiple paraphrasing techniques to generate a diverse set of paraphrases of the title and summary sentences, and 3) selects good candidate paraphrases with the help of a novel candidate selection algorithm.

As large language models (LLMs) become increasingly integrated into daily life, there is growing demand for AI assistants that are not only reactive but also proactive and personalized. While recent advances have pushed forward proactivity and personalization individually, their combination remains underexplored. To bridge this gap, we introduce ProPerSim, a new task and simulation framework for developing assistants capable of making timely, personalized recommendations in realistic home scenarios. In our simulation environment, a user agent with a rich persona interacts with the assistant, providing ratings on how well each suggestion aligns with its preferences and context. The assistant's goal is to use these ratings to learn and adapt to achieve higher scores over time. Built on ProPerSim, we propose ProPerAssistant, a retrieval-augmented, preference-aligned assistant that continually learns and adapts through user feedback. Experiments across 32 diverse personas show that ProPerAssistant adapts its strategy and steadily improves user satisfaction, highlighting the promise of uniting proactivity and personalization.

We revisit a pragmatic inference problem in dialog: understanding indirect responses to questions. Humans can interpret 'I'm starving.' in response to 'Hungry?', even without direct cue words such as 'yes' and 'no'. In dialog systems, allowing natural responses rather than closed vocabularies would be similarly beneficial. However, today's systems are only as sensitive to these pragmatic moves as their language model allows. We create and release the first large-scale English language corpus 'Circa' with 34,268 (polar question, indirect answer) pairs to enable progress on this task. The data was collected via elaborate crowdsourcing, and contains utterances with yes/no meaning, as well as uncertain, middle-ground, and conditional responses. We also present BERT-based neural models to predict such categories for a question-answer pair. We find that while transfer learning from entailment works reasonably, performance is not yet sufficient for robust dialog. Our models reach 82-88% accuracy for a 4-class distinction, and 74-85% for 6 classes.

To evaluate Large Language Models (LLMs) for question answering (QA), traditional methods typically focus on directly assessing the immediate responses generated by the models based on the given question and context. In the common use case of humans seeking AI assistant's help in finding information, these non-interactive evaluations do not account for the dynamic nature of human-model conversations, and interaction-aware evaluations have shown that accurate QA models are preferred by humans (Lee et al., 2023). Recent works in human-computer interaction (HCI) have employed human evaluators to conduct interactions and evaluations, but they are often prohibitively expensive and time-consuming to scale. In this work, we introduce an automatic evaluation framework IQA-EVAL to Interactive Question Answering Evaluation. More specifically, we introduce LLM-based Evaluation Agent (LEA) that can: (1) simulate human behaviors to generate interactions with IQA models; (2) automatically evaluate the generated interactions. Moreover, we propose assigning personas to LEAs to better simulate groups of real human evaluators. We show that: (1) our evaluation framework with GPT-4 (or Claude) as the backbone model achieves a high correlation with human evaluations on the IQA task; (2) assigning personas to LEA to better represent the crowd further significantly improves correlations. Finally, we use our automatic metric to evaluate five recent representative LLMs with over 1000 questions from complex and ambiguous question answering tasks, which comes with a substantial cost of $5k if evaluated by humans.

When working on digital devices, people often face distractions that can lead to a decline in productivity and efficiency, as well as negative psychological and emotional impacts. To address this challenge, we introduce a novel Artificial Intelligence (AI) assistant that elicits a user's intention, assesses whether ongoing activities are in line with that intention, and provides gentle nudges when deviations occur. The system leverages a large language model to analyze screenshots, application titles, and URLs, issuing notifications when behavior diverges from the stated goal. Its detection accuracy is refined through initial clarification dialogues and continuous user feedback. In a three-week, within-subjects field deployment with 22 participants, we compared our assistant to both a rule-based intent reminder system and a passive baseline that only logged activity. Results indicate that our AI assistant effectively supports users in maintaining focus and aligning their digital behavior with their intentions. Our source code is publicly available at https://intentassistant.github.io

Misunderstandings arise not only in interpersonal communication but also between humans and Large Language Models (LLMs). Such discrepancies can make LLMs interpret seemingly unambiguous questions in unexpected ways, yielding incorrect responses. While it is widely acknowledged that the quality of a prompt, such as a question, significantly impacts the quality of the response provided by LLMs, a systematic method for crafting questions that LLMs can better comprehend is still underdeveloped. In this paper, we present a method named `Rephrase and Respond' (RaR), which allows LLMs to rephrase and expand questions posed by humans and provide responses in a single prompt. This approach serves as a simple yet effective prompting method for improving performance. We also introduce a two-step variant of RaR, where a rephrasing LLM first rephrases the question and then passes the original and rephrased questions together to a different responding LLM. This facilitates the effective utilization of rephrased questions generated by one LLM with another. Our experiments demonstrate that our methods significantly improve the performance of different models across a wide range to tasks. We further provide a comprehensive comparison between RaR and the popular Chain-of-Thought (CoT) methods, both theoretically and empirically. We show that RaR is complementary to CoT and can be combined with CoT to achieve even better performance. Our work not only contributes to enhancing LLM performance efficiently and effectively but also sheds light on a fair evaluation of LLM capabilities. Data and codes are available at https://github.com/uclaml/Rephrase-and-Respond.

We present WeaverBird, an intelligent dialogue system designed specifically for the finance domain. Our system harnesses a large language model of GPT architecture that has been tuned using extensive corpora of finance-related text. As a result, our system possesses the capability to understand complex financial queries, such as "How should I manage my investments during inflation?", and provide informed responses. Furthermore, our system incorporates a local knowledge base and a search engine to retrieve relevant information. The final responses are conditioned on the search results and include proper citations to the sources, thus enjoying an enhanced credibility. Through a range of finance-related questions, we have demonstrated the superior performance of our system compared to other models. To experience our system firsthand, users can interact with our live demo at https://weaverbird.ttic.edu, as well as watch our 2-min video illustration at https://www.youtube.com/watch?v=fyV2qQkX6Tc.

AI models have made significant strides in recent years in their ability to describe and answer questions about real-world images. They have also made progress in the ability to converse with users in real-time using audio input. This raises the question: have we reached the point where AI models, connected to a camera and microphone, can converse with users in real-time about scenes and events that are unfolding live in front of the camera? This has been a long-standing goal in AI and is a prerequisite for real-world AI assistants and humanoid robots to interact with humans in everyday situations. In this work, we introduce a new dataset and benchmark, the Qualcomm Interactive Video Dataset (IVD), which allows us to assess the extent to which existing models can support these abilities, and to what degree these capabilities can be instilled through fine-tuning. The dataset is based on a simple question-answering setup, where users ask questions that the system has to answer, in real-time, based on the camera and audio input. We show that existing models fall far behind human performance on this task, and we identify the main sources for the performance gap. However, we also show that for many of the required perceptual skills, fine-tuning on this form of data can significantly reduce this gap.

Large language models (LLMs) adapted to follow user instructions are now widely deployed as conversational agents. In this work, we examine one increasingly common instruction-following task: providing writing assistance to compose a long-form answer. To evaluate the capabilities of current LLMs on this task, we construct KIWI, a dataset of knowledge-intensive writing instructions in the scientific domain. Given a research question, an initial model-generated answer and a set of relevant papers, an expert annotator iteratively issues instructions for the model to revise and improve its answer. We collect 1,260 interaction turns from 234 interaction sessions with three state-of-the-art LLMs. Each turn includes a user instruction, a model response, and a human evaluation of the model response. Through a detailed analysis of the collected responses, we find that all models struggle to incorporate new information into an existing answer, and to perform precise and unambiguous edits. Further, we find that models struggle to judge whether their outputs successfully followed user instructions, with accuracy at least 10 points short of human agreement. Our findings indicate that KIWI will be a valuable resource to measure progress and improve LLMs' instruction-following capabilities for knowledge intensive writing tasks.

Documentation burden is a major contributor to clinician burnout, which is rising nationally and is an urgent threat to our ability to care for patients. Artificial intelligence (AI) chatbots, such as ChatGPT, could reduce clinician burden by assisting with documentation. Although many hospitals are actively integrating such systems into electronic medical record systems, AI chatbots utility and impact on clinical decision-making have not been studied for this intended use. We are the first to examine the utility of large language models in assisting clinicians draft responses to patient questions. In our two-stage cross-sectional study, 6 oncologists responded to 100 realistic synthetic cancer patient scenarios and portal messages developed to reflect common medical situations, first manually, then with AI assistance. We find AI-assisted responses were longer, less readable, but provided acceptable drafts without edits 58% of time. AI assistance improved efficiency 77% of time, with low harm risk (82% safe). However, 7.7% unedited AI responses could severely harm. In 31% cases, physicians thought AI drafts were human-written. AI assistance led to more patient education recommendations, fewer clinical actions than manual responses. Results show promise for AI to improve clinician efficiency and patient care through assisting documentation, if used judiciously. Monitoring model outputs and human-AI interaction remains crucial for safe implementation.

We introduce LlamaPIE, the first real-time proactive assistant designed to enhance human conversations through discreet, concise guidance delivered via hearable devices. Unlike traditional language models that require explicit user invocation, this assistant operates in the background, anticipating user needs without interrupting conversations. We address several challenges, including determining when to respond, crafting concise responses that enhance conversations, leveraging knowledge of the user for context-aware assistance, and real-time, on-device processing. To achieve this, we construct a semi-synthetic dialogue dataset and propose a two-model pipeline: a small model that decides when to respond and a larger model that generates the response. We evaluate our approach on real-world datasets, demonstrating its effectiveness in providing helpful, unobtrusive assistance. User studies with our assistant, implemented on Apple Silicon M2 hardware, show a strong preference for the proactive assistant over both a baseline with no assistance and a reactive model, highlighting the potential of LlamaPie to enhance live conversations.

Traditional systems designed for task oriented dialog utilize knowledge present only in structured knowledge sources to generate responses. However, relevant information required to generate responses may also reside in unstructured sources, such as documents. Recent state of the art models such as HyKnow and SeKnow aimed at overcoming these challenges make limiting assumptions about the knowledge sources. For instance, these systems assume that certain types of information, such as a phone number, is always present in a structured knowledge base (KB) while information about aspects such as entrance ticket prices, would always be available in documents. In this paper, we create a modified version of the MutliWOZ-based dataset prepared by SeKnow to demonstrate how current methods have significant degradation in performance when strict assumptions about the source of information are removed. Then, in line with recent work exploiting pre-trained language models, we fine-tune a BART based model using prompts for the tasks of querying knowledge sources, as well as, for response generation, without making assumptions about the information present in each knowledge source. Through a series of experiments, we demonstrate that our model is robust to perturbations to knowledge modality (source of information), and that it can fuse information from structured as well as unstructured knowledge to generate responses.

As one promising way to inquire about any particular information through a dialog with the bot, question answering dialog systems have gained increasing research interests recently. Designing interactive QA systems has always been a challenging task in natural language processing and used as a benchmark to evaluate a machine's ability of natural language understanding. However, such systems often struggle when the question answering is carried out in multiple turns by the users to seek more information based on what they have already learned, thus, giving rise to another complicated form called Conversational Question Answering (CQA). CQA systems are often criticized for not understanding or utilizing the previous context of the conversation when answering the questions. To address the research gap, in this paper, we explore how to integrate conversational history into the neural machine comprehension system. On one hand, we introduce a framework based on a publically available pre-trained language model called BERT for incorporating history turns into the system. On the other hand, we propose a history selection mechanism that selects the turns that are relevant and contributes the most to answer the current question. Experimentation results revealed that our framework is comparable in performance with the state-of-the-art models on the QuAC leader board. We also conduct a number of experiments to show the side effects of using entire context information which brings unnecessary information and noise signals resulting in a decline in the model's performance.

Existing open-source helpfulness preference datasets do not specify what makes some responses more helpful and others less so. Models trained on these datasets can incidentally learn to model dataset artifacts (e.g. preferring longer but unhelpful responses only due to their length). To alleviate this problem, we collect HelpSteer, a multi-attribute helpfulness dataset annotated for the various aspects that make responses helpful. Specifically, our 37k-sample dataset has annotations for correctness, coherence, complexity, and verbosity in addition to overall helpfulness of responses. Training Llama 2 70B using the HelpSteer dataset with SteerLM technique produces a model that scores 7.54 on MT Bench, which is currently the highest score for open models that do not require training data from more powerful models (e.g. GPT4). We release this dataset with CC-BY-4.0 license at https://huggingface.co/datasets/nvidia/HelpSteer

The recent explosion of question answering (QA) datasets and models has increased the interest in the generalization of models across multiple domains and formats by either training on multiple datasets or by combining multiple models. Despite the promising results of multi-dataset models, some domains or QA formats may require specific architectures, and thus the adaptability of these models might be limited. In addition, current approaches for combining models disregard cues such as question-answer compatibility. In this work, we propose to combine expert agents with a novel, flexible, and training-efficient architecture that considers questions, answer predictions, and answer-prediction confidence scores to select the best answer among a list of answer candidates. Through quantitative and qualitative experiments we show that our model i) creates a collaboration between agents that outperforms previous multi-agent and multi-dataset approaches in both in-domain and out-of-domain scenarios, ii) is highly data-efficient to train, and iii) can be adapted to any QA format. We release our code and a dataset of answer predictions from expert agents for 16 QA datasets to foster future developments of multi-agent systems on https://github.com/UKPLab/MetaQA.

The increasing demand for intelligent assistants in human-populated environments has motivated significant research in autonomous robotic systems. Traditional service robots and virtual assistants, however, struggle with real-world task execution due to their limited capacity for dynamic reasoning and interaction, particularly when human collaboration is required. Recent developments in Large Language Models have opened new avenues for improving these systems, enabling more sophisticated reasoning and natural interaction capabilities. In this paper, we introduce AssistantX, an LLM-powered proactive assistant designed to operate autonomously in a physical office environment. Unlike conventional service robots, AssistantX leverages a novel multi-agent architecture, PPDR4X, which provides advanced inference capabilities and comprehensive collaboration awareness. By effectively bridging the gap between virtual operations and physical interactions, AssistantX demonstrates robust performance in managing complex real-world scenarios. Our evaluation highlights the architecture's effectiveness, showing that AssistantX can respond to clear instructions, actively retrieve supplementary information from memory, and proactively seek collaboration from team members to ensure successful task completion. More details and videos can be found at https://assistantx-agent.github.io/AssistantX/.

Instruction tuning-supervised fine-tuning using instruction-response pairs-is a foundational step in transitioning pre-trained Large Language Models (LLMs) into helpful and safe chat assistants. Our hypothesis is that establishing an adequate output space can enable such a transition given the capabilities inherent in pre-trained LLMs. To verify this, we propose Response Tuning (RT), which eliminates the instruction-conditioning step in instruction tuning and solely focuses on response space supervision. Our experiments demonstrate that RT models, trained only using responses, can effectively respond to a wide range of instructions and exhibit helpfulness comparable to that of their instruction-tuned counterparts. Furthermore, we observe that controlling the training response distribution can significantly improve their user preference or elicit target behaviors such as refusing assistance for unsafe queries. Our findings illuminate the role of establishing an adequate output space in alignment, highlighting the potential of the extensive inherent capabilities of pre-trained LLMs.

As AI systems become more capable, we would like to enlist their help to supervise other AIs. We experiment with methods for training a harmless AI assistant through self-improvement, without any human labels identifying harmful outputs. The only human oversight is provided through a list of rules or principles, and so we refer to the method as 'Constitutional AI'. The process involves both a supervised learning and a reinforcement learning phase. In the supervised phase we sample from an initial model, then generate self-critiques and revisions, and then finetune the original model on revised responses. In the RL phase, we sample from the finetuned model, use a model to evaluate which of the two samples is better, and then train a preference model from this dataset of AI preferences. We then train with RL using the preference model as the reward signal, i.e. we use 'RL from AI Feedback' (RLAIF). As a result we are able to train a harmless but non-evasive AI assistant that engages with harmful queries by explaining its objections to them. Both the SL and RL methods can leverage chain-of-thought style reasoning to improve the human-judged performance and transparency of AI decision making. These methods make it possible to control AI behavior more precisely and with far fewer human labels.

While large-scale pretrained language models have significantly improved writing assistance functionalities such as autocomplete, more complex and controllable writing assistants have yet to be explored. We leverage advances in language modeling to build an interactive writing assistant that generates and rephrases text according to fine-grained author specifications. Users provide input to our Intent-Guided Assistant (IGA) in the form of text interspersed with tags that correspond to specific rhetorical directives (e.g., adding description or contrast, or rephrasing a particular sentence). We fine-tune a language model on a dataset heuristically-labeled with author intent, which allows IGA to fill in these tags with generated text that users can subsequently edit to their liking. A series of automatic and crowdsourced evaluations confirm the quality of IGA's generated outputs, while a small-scale user study demonstrates author preference for IGA over baseline methods in a creative writing task. We release our dataset, code, and demo to spur further research into AI-assisted writing.

This work introduces Alfie, an interactive robot that is capable of answering moral (deontological) questions of a user. The interaction of Alfie is designed in a way in which the user can offer an alternative answer when the user disagrees with the given answer so that Alfie can learn from its interactions. Alfie's answers are based on a sentence embedding model that uses state-of-the-art language models, e.g. Universal Sentence Encoder and BERT. Alfie is implemented on a Furhat Robot, which provides a customizable user interface to design a social robot.

Dialogue State Tracking (DST) is a core component of virtual assistants such as Alexa or Siri. To accomplish various tasks, these assistants need to support an increasing number of services and APIs. The Schema-Guided State Tracking track of the 8th Dialogue System Technology Challenge highlighted the DST problem for unseen services. The organizers introduced the Schema-Guided Dialogue (SGD) dataset with multi-domain conversations and released a zero-shot dialogue state tracking model. In this work, we propose a GOaL-Oriented Multi-task BERT-based dialogue state tracker (GOLOMB) inspired by architectures for reading comprehension question answering systems. The model "queries" dialogue history with descriptions of slots and services as well as possible values of slots. This allows to transfer slot values in multi-domain dialogues and have a capability to scale to unseen slot types. Our model achieves a joint goal accuracy of 53.97% on the SGD dataset, outperforming the baseline model.

Language model users often issue queries that lack specification, where the context under which a query was issued -- such as the user's identity, the query's intent, and the criteria for a response to be useful -- is not explicit. For instance, a good response to a subjective query like "What book should I read next?" would depend on the user's preferences, and a good response to an open-ended query like "How do antibiotics work against bacteria?" would depend on the user's expertise. This makes evaluation of responses to such queries an ill-posed task, as evaluators may make arbitrary judgments about the response quality. To remedy this, we present contextualized evaluations, a protocol that synthetically constructs context surrounding an underspecified query and provides it during evaluation. We find that the presence of context can 1) alter conclusions drawn from evaluation, even flipping win rates between model pairs, 2) nudge evaluators to make fewer judgments based on surface-level criteria, like style, and 3) provide new insights about model behavior across diverse contexts. Specifically, our procedure uncovers an implicit bias towards WEIRD contexts in models' "default" responses and we find that models are not equally sensitive to following different contexts, even when they are provided in prompts.

Customizing LLMs for a specific task involves separating high-quality responses from lower-quality ones. This skill can be developed using supervised fine-tuning with extensive human preference data. However, obtaining a large volume of expert-annotated data is costly for most tasks. In this paper, we explore a novel method to optimize LLMs using ranking metrics. This method trains the model to prioritize the best responses from a pool of candidates created for a particular task. Rather than a traditional full ordering, we advocate for a partial ordering, as achieving consensus on the perfect order of candidate responses can be challenging. Our partial ordering is more robust, less sensitive to noise, and can be achieved with limited human annotations or through heuristic methods. We test our system's improved response generation ability using benchmark datasets, including textual entailment and multi-document question answering. We conduct ablation studies to understand crucial factors, such as how to gather candidate responses for a specific task, determine their most suitable order, and balance supervised fine-tuning with ranking metrics. Our approach, named Rescue, offers a promising avenue for enhancing the response generation and task accuracy of LLMs.

The software engineering community recently has witnessed widespread deployment of AI programming assistants, such as GitHub Copilot. However, in practice, developers do not accept AI programming assistants' initial suggestions at a high frequency. This leaves a number of open questions related to the usability of these tools. To understand developers' practices while using these tools and the important usability challenges they face, we administered a survey to a large population of developers and received responses from a diverse set of 410 developers. Through a mix of qualitative and quantitative analyses, we found that developers are most motivated to use AI programming assistants because they help developers reduce key-strokes, finish programming tasks quickly, and recall syntax, but resonate less with using them to help brainstorm potential solutions. We also found the most important reasons why developers do not use these tools are because these tools do not output code that addresses certain functional or non-functional requirements and because developers have trouble controlling the tool to generate the desired output. Our findings have implications for both creators and users of AI programming assistants, such as designing minimal cognitive effort interactions with these tools to reduce distractions for users while they are programming.

Large Language Models (LLMs) have demonstrated remarkable success in conversational systems by generating human-like responses. However, they can fall short, especially when required to account for personalization or specific knowledge. In real-life settings, it is impractical to rely on users to detect these errors and request a new response. One way to address this problem is to refine the response before returning it to the user. While existing approaches focus on refining responses within a single LLM, this method struggles to consider diverse aspects needed for effective conversations. In this work, we propose refining responses through a multi-agent framework, where each agent is assigned a specific role for each aspect. We focus on three key aspects crucial to conversational quality: factuality, personalization, and coherence. Each agent is responsible for reviewing and refining one of these aspects, and their feedback is then merged to improve the overall response. To enhance collaboration among them, we introduce a dynamic communication strategy. Instead of following a fixed sequence of agents, our approach adaptively selects and coordinates the most relevant agents based on the specific requirements of each query. We validate our framework on challenging conversational datasets, demonstrating that ours significantly outperforms relevant baselines, particularly in tasks involving knowledge or user's persona, or both.

While day-to-day questions come with a variety of answer types, the current question-answering (QA) literature has failed to adequately address the answer diversity of questions. To this end, we present GooAQ, a large-scale dataset with a variety of answer types. This dataset contains over 5 million questions and 3 million answers collected from Google. GooAQ questions are collected semi-automatically from the Google search engine using its autocomplete feature. This results in naturalistic questions of practical interest that are nonetheless short and expressed using simple language. GooAQ answers are mined from Google's responses to our collected questions, specifically from the answer boxes in the search results. This yields a rich space of answer types, containing both textual answers (short and long) as well as more structured ones such as collections. We benchmarkT5 models on GooAQ and observe that: (a) in line with recent work, LM's strong performance on GooAQ's short-answer questions heavily benefit from annotated data; however, (b) their quality in generating coherent and accurate responses for questions requiring long responses (such as 'how' and 'why' questions) is less reliant on observing annotated data and mainly supported by their pre-training. We release GooAQ to facilitate further research on improving QA with diverse response types.

Despite the success of integrating large language models into the development of conversational systems, many studies have shown the effectiveness of retrieving and augmenting external knowledge for informative responses. Hence, many existing studies commonly assume the always need for Retrieval Augmented Generation (RAG) in a conversational system without explicit control. This raises a research question about such a necessity. In this study, we propose to investigate the need for each turn of system response to be augmented with external knowledge. In particular, by leveraging human judgements on the binary choice of adaptive augmentation, we develop RAGate, a gating model, which models conversation context and relevant inputs to predict if a conversational system requires RAG for improved responses. We conduct extensive experiments on devising and applying RAGate to conversational models and well-rounded analyses of different conversational scenarios. Our experimental results and analysis indicate the effective application of RAGate in RAG-based conversational systems in identifying system responses for appropriate RAG with high-quality responses and a high generation confidence. This study also identifies the correlation between the generation's confidence level and the relevance of the augmented knowledge.

With the growing adoption and capabilities of vision-language models (VLMs) comes the need for benchmarks that capture authentic user-VLM interactions. In response, we create VisionArena, a dataset of 230K real-world conversations between users and VLMs. Collected from Chatbot Arena - an open-source platform where users interact with VLMs and submit preference votes - VisionArena spans 73K unique users, 45 VLMs, and 138 languages. Our dataset contains three subsets: VisionArena-Chat, 200k single and multi-turn conversations between a user and a VLM; VisionArena-Battle, 30K conversations comparing two anonymous VLMs with user preference votes; and VisionArena-Bench, an automatic benchmark of 500 diverse user prompts that efficiently approximate the live Chatbot Arena model rankings. Additionally, we highlight the types of question asked by users, the influence of response style on preference, and areas where models often fail. We find open-ended tasks like captioning and humor are highly style-dependent, and current VLMs struggle with spatial reasoning and planning tasks. Lastly, we show finetuning the same base model on VisionArena-Chat outperforms Llava-Instruct-158K, with a 17-point gain on MMMU and a 46-point gain on the WildVision benchmark. Dataset at https://huggingface.co/lmarena-ai

In response to the urgent need for effective communication with crisis-affected populations, automated responses driven by language models have been proposed to assist in crisis communications. A critical yet often overlooked factor is the consistency of response style, which could affect the trust of affected individuals in responders. Despite its importance, few studies have explored methods for maintaining stylistic consistency across generated responses. To address this gap, we propose a novel metric for evaluating style consistency and introduce a fusion-based generation approach grounded in this metric. Our method employs a two-stage process: it first assesses the style of candidate responses and then optimizes and integrates them at the instance level through a fusion process. This enables the generation of high-quality responses while significantly reducing stylistic variation between instances. Experimental results across multiple datasets demonstrate that our approach consistently outperforms baselines in both response quality and stylistic uniformity.

An effective multi-turn instruction-following assistant can be developed by creating a simulator that can generate useful interaction data. Apart from relying on its intrinsic weights, an ideal user simulator should also be able to bootstrap external knowledge rapidly in its raw form to simulate the multifarious diversity of text available over the internet. Previous user simulators generally lacked diversity, were mostly closed domain, and necessitated rigid schema making them inefficient to rapidly scale to incorporate external knowledge. In this regard, we introduce, Kaucus, a Knowledge-Augmented User Simulator framework, to outline a process of creating diverse user simulators, that can seamlessly exploit external knowledge as well as benefit downstream assistant model training. Through two GPT-J based simulators viz., a Retrieval Augmented Simulator and a Summary Controlled Simulator we generate diverse simulator-assistant interactions. Through reward and preference model-based evaluations, we find that these interactions serve as useful training data and create more helpful downstream assistants. We also find that incorporating knowledge through retrieval augmentation or summary control helps create better assistants.

Computer-based assistants have recently attracted much interest due to its applicability to ambient assisted living. Such assistants have to detect and recognize the high-level activities and goals performed by the assisted human beings. In this work, we demonstrate activity recognition in an indoor environment in order to identify the goal towards which the subject of the video is pursuing. Our hybrid approach combines an action recognition module and a goal recognition algorithm to identify the ultimate goal of the subject in the video.

LLM chatbot interfaces allow students to get instant, interactive assistance with homework, but doing so carelessly may not advance educational objectives. In this study, an interactive homework help system based on DeepSeek R1 is developed and first implemented for students enrolled in a large computer science beginning programming course. In addition to an assist button in a well-known code editor, our assistant also has a feedback option in our command-line automatic evaluator. It wraps student work in a personalized prompt that advances our educational objectives without offering answers straight away. We have discovered that our assistant can recognize students' conceptual difficulties and provide ideas, plans, and template code in pedagogically appropriate ways. However, among other mistakes, it occasionally incorrectly labels the correct student code as incorrect or encourages students to use correct-but-lesson-inappropriate approaches, which can lead to long and frustrating journeys for the students. After discussing many development and deployment issues, we provide our conclusions and future actions.

Assistants on assembly tasks have a large potential to benefit humans from everyday tasks to industrial settings. However, no testbeds support application-oriented system evaluation in a practical setting, especially in assembly. To foster the development, we propose a new multimodal QA dataset on assembly activities. Our dataset, ProMQA-Assembly, consists of 391 QA pairs that require the multimodal understanding of human-activity recordings and their instruction manuals in an online-style manner. In the development, we adopt a semi-automated QA annotation approach, where LLMs generate candidates and humans verify them, as a cost-effective method, and further improve it by integrating fine-grained action labels to diversify question types. Furthermore, we create instruction task graphs for the target tasks of assembling toy vehicles. These newly created task graphs are used in our benchmarking experiment, as well as to facilitate the human verification process in the QA annotation. Utilizing our dataset, we benchmark models, including competitive proprietary multimodal models. Our results suggest great room for improvement for the current models. We believe our new evaluation dataset can contribute to the further development of procedural-activity assistants.

This paper describes a highly developed personalised recommendation system using multimodal, autonomous, multi-agent systems. The system focuses on the incorporation of futuristic AI tech and LLMs like Gemini-1.5- pro and LLaMA-70B to improve customer service experiences especially within e-commerce. Our approach uses multi agent, multimodal systems to provide best possible recommendations to its users. The system is made up of three agents as a whole. The first agent recommends products appropriate for answering the given question, while the second asks follow-up questions based on images that belong to these recommended products and is followed up with an autonomous search by the third agent. It also features a real-time data fetch, user preferences-based recommendations and is adaptive learning. During complicated queries the application processes with Symphony, and uses the Groq API to answer quickly with low response times. It uses a multimodal way to utilize text and images comprehensively, so as to optimize product recommendation and customer interaction.

Recent AI-assistant agents, such as ChatGPT, predominantly rely on supervised fine-tuning (SFT) with human annotations and reinforcement learning from human feedback (RLHF) to align the output of large language models (LLMs) with human intentions, ensuring they are helpful, ethical, and reliable. However, this dependence can significantly constrain the true potential of AI-assistant agents due to the high cost of obtaining human supervision and the related issues on quality, reliability, diversity, self-consistency, and undesirable biases. To address these challenges, we propose a novel approach called SELF-ALIGN, which combines principle-driven reasoning and the generative power of LLMs for the self-alignment of AI agents with minimal human supervision. Our approach encompasses four stages: first, we use an LLM to generate synthetic prompts, and a topic-guided method to augment the prompt diversity; second, we use a small set of human-written principles for AI models to follow, and guide the LLM through in-context learning from demonstrations (of principles application) to produce helpful, ethical, and reliable responses to user's queries; third, we fine-tune the original LLM with the high-quality self-aligned responses so that the resulting model can generate desirable responses for each query directly without the principle set and the demonstrations anymore; and finally, we offer a refinement step to address the issues of overly-brief or indirect responses. Applying SELF-ALIGN to the LLaMA-65b base language model, we develop an AI assistant named Dromedary. With fewer than 300 lines of human annotations (including < 200 seed prompts, 16 generic principles, and 5 exemplars for in-context learning). Dromedary significantly surpasses the performance of several state-of-the-art AI systems, including Text-Davinci-003 and Alpaca, on benchmark datasets with various settings.

Demand for image editing has been increasing as users' desire for expression is also increasing. However, for most users, image editing tools are not easy to use since the tools require certain expertise in photo effects and have complex interfaces. Hence, users might need someone to help edit their images, but having a personal dedicated human assistant for every user is impossible to scale. For that reason, an automated assistant system for image editing is desirable. Additionally, users want more image sources for diverse image editing works, and integrating an image search functionality into the editing tool is a potential remedy for this demand. Thus, we propose a dataset of an automated Conversational Agent for Image Search and Editing (CAISE). To our knowledge, this is the first dataset that provides conversational image search and editing annotations, where the agent holds a grounded conversation with users and helps them to search and edit images according to their requests. To build such a system, we first collect image search and editing conversations between pairs of annotators. The assistant-annotators are equipped with a customized image search and editing tool to address the requests from the user-annotators. The functions that the assistant-annotators conduct with the tool are recorded as executable commands, allowing the trained system to be useful for real-world application execution. We also introduce a generator-extractor baseline model for this task, which can adaptively select the source of the next token (i.e., from the vocabulary or from textual/visual contexts) for the executable command. This serves as a strong starting point while still leaving a large human-machine performance gap for useful future work. Our code and dataset are publicly available at: https://github.com/hyounghk/CAISE

Conversational assistants often require a question rewriting algorithm that leverages a subset of past interactions to provide a more meaningful (accurate) answer to the user's question or request. However, the exact rewriting approach may often depend on the use case and application-specific tasks supported by the conversational assistant, among other constraints. In this paper, we systematically investigate two different approaches, denoted as rewriting and fusion, on two fundamentally different generation tasks, including a text-to-text generation task and a multimodal generative task that takes as input text and generates a visualization or data table that answers the user's question. Our results indicate that the specific rewriting or fusion approach highly depends on the underlying use case and generative task. In particular, we find that for a conversational question-answering assistant, the query rewriting approach performs best, whereas for a data analysis assistant that generates visualizations and data tables based on the user's conversation with the assistant, the fusion approach works best. Notably, we explore two datasets for the data analysis assistant use case, for short and long conversations, and we find that query fusion always performs better, whereas for the conversational text-based question-answering, the query rewrite approach performs best.

This study explores the proactive ability of LLMs to seek user support. We propose metrics to evaluate the trade-off between performance improvements and user burden, and investigate whether LLMs can determine when to request help under varying information availability. Our experiments show that without external feedback, many LLMs struggle to recognize their need for user support. The findings highlight the importance of external signals and provide insights for future research on improving support-seeking strategies. Source code: https://github.com/appier-research/i-need-help

While large language models excel at following explicit instructions, they often struggle with ambiguous or incomplete user requests, defaulting to verbose, generic responses rather than seeking clarification. We introduce InfoQuest, a multi-turn chat benchmark designed to evaluate how dialogue agents handle hidden context in open-ended user requests. The benchmark presents intentionally ambiguous scenarios that require models to engage in information-seeking dialogue through clarifying questions before providing appropriate responses. Our evaluation of both open and closed-source models reveals that while proprietary models generally perform better, all current assistants struggle with effectively gathering critical information, often requiring multiple turns to infer user intent and frequently defaulting to generic responses without proper clarification. We provide a systematic methodology for generating diverse scenarios and evaluating models' information-seeking capabilities, offering insights into the current limitations of language models in handling ambiguous requests through multi-turn interactions.

Automated scoring engines are increasingly being used to score the free-form text responses that students give to questions. Such engines are not designed to appropriately deal with responses that a human reader would find alarming such as those that indicate an intention to self-harm or harm others, responses that allude to drug abuse or sexual abuse or any response that would elicit concern for the student writing the response. Our neural network models have been designed to help identify these anomalous responses from a large collection of typical responses that students give. The responses identified by the neural network can be assessed for urgency, severity, and validity more quickly by a team of reviewers than otherwise possible. Given the anomalous nature of these types of responses, our goal is to maximize the chance of flagging these responses for review given the constraint that only a fixed percentage of responses can viably be assessed by a team of reviewers.

Retrieval plays a central role in multi-hop question answering (QA), where answering complex questions requires gathering multiple pieces of evidence. We introduce an Agentic Retrieval System that leverages large language models (LLMs) in a structured loop to retrieve relevant evidence with high precision and recall. Our framework consists of three specialized agents: a Question Analyzer that decomposes a multi-hop question into sub-questions, a Selector that identifies the most relevant context for each sub-question (focusing on precision), and an Adder that brings in any missing evidence (focusing on recall). The iterative interaction between Selector and Adder yields a compact yet comprehensive set of supporting passages. In particular, it achieves higher retrieval accuracy while filtering out distracting content, enabling downstream QA models to surpass full-context answer accuracy while relying on significantly less irrelevant information. Experiments on four multi-hop QA benchmarks -- HotpotQA, 2WikiMultiHopQA, MuSiQue, and MultiHopRAG -- demonstrates that our approach consistently outperforms strong baselines.

The recent trend in the Large Vision and Language model has brought a new change in how information extraction systems are built. VLMs have set a new benchmark with their State-of-the-art techniques in understanding documents and building question-answering systems across various industries. They are significantly better at generating text from document images and providing accurate answers to questions. However, there are still some challenges in effectively utilizing these models to build a precise conversational system. General prompting techniques used with large language models are often not suitable for these specially designed vision language models. The output generated by such generic input prompts is ordinary and may contain information gaps when compared with the actual content of the document. To obtain more accurate and specific answers, a well-targeted prompt is required by the vision language model, along with the document image. In this paper, a technique is discussed called Target prompting, which focuses on explicitly targeting parts of document images and generating related answers from those specific regions only. The paper also covers the evaluation of response for each prompting technique using different user queries and input prompts.

With social media becoming increasingly pop-ular on which lots of news and real-time eventsare reported, developing automated questionanswering systems is critical to the effective-ness of many applications that rely on real-time knowledge. While previous datasets haveconcentrated on question answering (QA) forformal text like news and Wikipedia, wepresent the first large-scale dataset for QA oversocial media data. To ensure that the tweetswe collected are useful, we only gather tweetsused by journalists to write news articles. Wethen ask human annotators to write questionsand answers upon these tweets. Unlike otherQA datasets like SQuAD in which the answersare extractive, we allow the answers to be ab-stractive. We show that two recently proposedneural models that perform well on formaltexts are limited in their performance when ap-plied to our dataset. In addition, even the fine-tuned BERT model is still lagging behind hu-man performance with a large margin. Our re-sults thus point to the need of improved QAsystems targeting social media text.

We present QuAC, a dataset for Question Answering in Context that contains 14K information-seeking QA dialogs (100K questions in total). The dialogs involve two crowd workers: (1) a student who poses a sequence of freeform questions to learn as much as possible about a hidden Wikipedia text, and (2) a teacher who answers the questions by providing short excerpts from the text. QuAC introduces challenges not found in existing machine comprehension datasets: its questions are often more open-ended, unanswerable, or only meaningful within the dialog context, as we show in a detailed qualitative evaluation. We also report results for a number of reference models, including a recently state-of-the-art reading comprehension architecture extended to model dialog context. Our best model underperforms humans by 20 F1, suggesting that there is significant room for future work on this data. Dataset, baseline, and leaderboard available at http://quac.ai.

The usage and amount of information available on the internet increase over the past decade. This digitization leads to the need for automated answering system to extract fruitful information from redundant and transitional knowledge sources. Such systems are designed to cater the most prominent answer from this giant knowledge source to the user query using natural language understanding (NLU) and thus eminently depends on the Question-answering(QA) field. Question answering involves but not limited to the steps like mapping of user question to pertinent query, retrieval of relevant information, finding the best suitable answer from the retrieved information etc. The current improvement of deep learning models evince compelling performance improvement in all these tasks. In this review work, the research directions of QA field are analyzed based on the type of question, answer type, source of evidence-answer, and modeling approach. This detailing followed by open challenges of the field like automatic question generation, similarity detection and, low resource availability for a language. In the end, a survey of available datasets and evaluation measures is presented.

With increasing demand for and adoption of virtual assistants, recent work has investigated ways to accelerate bot schema design through the automatic induction of intents or the induction of slots and dialogue states. However, a lack of dedicated benchmarks and standardized evaluation has made progress difficult to track and comparisons between systems difficult to make. This challenge track, held as part of the Eleventh Dialog Systems Technology Challenge, introduces a benchmark that aims to evaluate methods for the automatic induction of customer intents in a realistic setting of customer service interactions between human agents and customers. We propose two subtasks for progressively tackling the automatic induction of intents and corresponding evaluation methodologies. We then present three datasets suitable for evaluating the tasks and propose simple baselines. Finally, we summarize the submissions and results of the challenge track, for which we received submissions from 34 teams.

A problem with many current Large Language Model (LLM) driven spoken dialogues is the response time. Some efforts such as Groq address this issue by lightning fast processing of the LLM, but we know from the cognitive psychology literature that in human-to-human dialogue often responses occur prior to the speaker completing their utterance. No amount of delay for LLM processing is acceptable if we wish to maintain human dialogue latencies. In this paper, we discuss methods for understanding an utterance in close to real time and generating a response so that the system can comply with human-level conversational turn delays. This means that the information content of the final part of the speaker's utterance is lost to the LLM. Using the Google NaturalQuestions (NQ) database, our results show GPT-4 can effectively fill in missing context from a dropped word at the end of a question over 60% of the time. We also provide some examples of utterances and the impacts of this information loss on the quality of LLM response in the context of an avatar that is currently under development. These results indicate that a simple classifier could be used to determine whether a question is semantically complete, or requires a filler phrase to allow a response to be generated within human dialogue time constraints.

Personalized AI assistants, a hallmark of the human-like capabilities of Large Language Models (LLMs), are a challenging application that intertwines multiple problems in LLM research. Despite the growing interest in the development of personalized assistants, the lack of an open-source conversational dataset tailored for personalization remains a significant obstacle for researchers in the field. To address this research gap, we introduce HiCUPID, a new benchmark to probe and unleash the potential of LLMs to deliver personalized responses. Alongside a conversational dataset, HiCUPID provides a Llama-3.2-based automated evaluation model whose assessment closely mirrors human preferences. We release our dataset, evaluation model, and code at https://github.com/12kimih/HiCUPID.

Interactions with virtual assistants typically start with a predefined trigger phrase followed by the user command. To make interactions with the assistant more intuitive, we explore whether it is feasible to drop the requirement that users must begin each command with a trigger phrase. We explore this task in three ways: First, we train classifiers using only acoustic information obtained from the audio waveform. Second, we take the decoder outputs of an automatic speech recognition (ASR) system, such as 1-best hypotheses, as input features to a large language model (LLM). Finally, we explore a multimodal system that combines acoustic and lexical features, as well as ASR decoder signals in an LLM. Using multimodal information yields relative equal-error-rate improvements over text-only and audio-only models of up to 39% and 61%. Increasing the size of the LLM and training with low-rank adaption leads to further relative EER reductions of up to 18% on our dataset.

Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for addressing employee inquiries. We inserted a human-in-the-loop in various parts of the development cycles such as dataset collection, prompt optimization, and evaluation of generated output. By enhancing the LLM-driven chatbot's response quality and exploring alternative retrieval methods, we have created an efficient, scalable, and flexible tool for HR professionals to address employee inquiries effectively. Our experiments and evaluation conclude that GPT-4 outperforms other models and can overcome inconsistencies in data through internal reasoning capabilities. Additionally, through expert analysis, we infer that reference-free evaluation metrics such as G-Eval and Prometheus demonstrate reliability closely aligned with that of human evaluation.

Open-domain dialogue systems aim to generate relevant, informative and engaging responses. Seq2seq neural response generation approaches do not have explicit mechanisms to control the content or style of the generated response, and frequently result in uninformative utterances. In this paper, we propose using a dialogue policy to plan the content and style of target responses in the form of an action plan, which includes knowledge sentences related to the dialogue context, targeted dialogue acts, topic information, etc. The attributes within the action plan are obtained by automatically annotating the publicly released Topical-Chat dataset. We condition neural response generators on the action plan which is then realized as target utterances at the turn and sentence levels. We also investigate different dialogue policy models to predict an action plan given the dialogue context. Through automated and human evaluation, we measure the appropriateness of the generated responses and check if the generation models indeed learn to realize the given action plans. We demonstrate that a basic dialogue policy that operates at the sentence level generates better responses in comparison to turn level generation as well as baseline models with no action plan. Additionally the basic dialogue policy has the added effect of controllability.

Large Language Models (LLMs) have shown remarkable capabilities across tasks, yet they often require additional prompting techniques when facing complex problems. While approaches like self-correction and response selection have emerged as popular solutions, recent studies have shown these methods perform poorly when relying on the LLM itself to provide feedback or selection criteria. We argue this limitation stems from the fact that common LLM post-training procedures lack explicit supervision for discriminative judgment tasks. In this paper, we propose Generative Self-Aggregation (GSA), a novel prompting method that improves answer quality without requiring the model's discriminative capabilities. GSA first samples multiple diverse responses from the LLM, then aggregates them to obtain an improved solution. Unlike previous approaches, our method does not require the LLM to correct errors or compare response quality; instead, it leverages the model's generative abilities to synthesize a new response based on the context of multiple samples. While GSA shares similarities with the self-consistency (SC) approach for response aggregation, SC requires specific verifiable tokens to enable majority voting. In contrast, our approach is more general and can be applied to open-ended tasks. Empirical evaluation demonstrates that GSA effectively improves response quality across various tasks, including mathematical reasoning, knowledge-based problems, and open-ended generation tasks such as code synthesis and conversational responses.

Over the past decade, predictive language modeling for code has proven to be a valuable tool for enabling new forms of automation for developers. More recently, we have seen the advent of general purpose "large language models", based on neural transformer architectures, that have been trained on massive datasets of human written text spanning code and natural language. However, despite the demonstrated representational power of such models, interacting with them has historically been constrained to specific task settings, limiting their general applicability. Many of these limitations were recently overcome with the introduction of ChatGPT, a language model created by OpenAI and trained to operate as a conversational agent, enabling it to answer questions and respond to a wide variety of commands from end users. The introduction of models, such as ChatGPT, has already spurred fervent discussion from educators, ranging from fear that students could use these AI tools to circumvent learning, to excitement about the new types of learning opportunities that they might unlock. However, given the nascent nature of these tools, we currently lack fundamental knowledge related to how well they perform in different educational settings, and the potential promise (or danger) that they might pose to traditional forms of instruction. As such, in this paper, we examine how well ChatGPT performs when tasked with answering common questions in a popular software testing curriculum. Our findings indicate that ChatGPT can provide correct or partially correct answers in 55.6% of cases, provide correct or partially correct explanations of answers in 53.0% of cases, and that prompting the tool in a shared question context leads to a marginally higher rate of correct responses. Based on these findings, we discuss the potential promises and perils related to the use of ChatGPT by students and instructors.

This paper introduces an innovative approach using Retrieval-Augmented Generation (RAG) pipelines with Large Language Models (LLMs) to enhance information retrieval and query response systems for university-related question answering. By systematically extracting data from the university official webpage and employing advanced prompt engineering techniques, we generate accurate, contextually relevant responses to user queries. We developed a comprehensive university benchmark, UniversityQuestionBench (UQB), to rigorously evaluate our system performance, based on common key metrics in the filed of RAG pipelines, assessing accuracy and reliability through various metrics and real-world scenarios. Our experimental results demonstrate significant improvements in the precision and relevance of generated responses, enhancing user experience and reducing the time required to obtain relevant answers. In summary, this paper presents a novel application of RAG pipelines and LLMs, supported by a meticulously prepared university benchmark, offering valuable insights into advanced AI techniques for academic data retrieval and setting the stage for future research in this domain.

We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize three domains in which users face everyday decisions: (1) choosing an assignment of reviewers to conference papers, (2) planning a multi-step itinerary in a city, and (3) negotiating travel plans for a group of friends. In each of these settings, AI assistants and users have disparate abilities that they must combine to arrive at the best decision: assistants can access and process large amounts of information, while users have preferences and constraints external to the system. For each task, we build a dialogue environment where agents receive a reward based on the quality of the final decision they reach. We evaluate LMs in self-play and in collaboration with humans and find that they fall short compared to human assistants, achieving much lower rewards despite engaging in longer dialogues. We highlight a number of challenges models face in decision-oriented dialogues, ranging from goal-directed behavior to reasoning and optimization, and release our environments as a testbed for future work.

One of the most widely used methods to evaluate LLMs are Multiple Choice Question (MCQ) tests. MCQ benchmarks enable the testing of LLM knowledge on almost any topic at scale as the results can be processed automatically. To help the LLM answer, a few examples called few shots can be included in the prompt. Moreover, the LLM can be asked to answer the question directly with the selected option or to first provide the reasoning and then the selected answer, which is known as chain of thought. In addition to checking whether the selected answer is correct, the evaluation can look at the LLM-estimated probability of its response as an indication of the confidence of the LLM in the response. In this paper, we study how the LLM confidence in its answer depends on whether the model has been asked to answer directly or to provide the reasoning before answering. The results of the evaluation of questions on a wide range of topics in seven different models show that LLMs are more confident in their answers when they provide reasoning before the answer. This occurs regardless of whether the selected answer is correct. Our hypothesis is that this behavior is due to the reasoning that modifies the probability of the selected answer, as the LLM predicts the answer based on the input question and the reasoning that supports the selection made. Therefore, LLM estimated probabilities seem to have intrinsic limitations that should be understood in order to use them in evaluation procedures. Interestingly, the same behavior has been observed in humans, for whom explaining an answer increases confidence in its correctness.

We introduce the StatCan Dialogue Dataset consisting of 19,379 conversation turns between agents working at Statistics Canada and online users looking for published data tables. The conversations stem from genuine intents, are held in English or French, and lead to agents retrieving one of over 5000 complex data tables. Based on this dataset, we propose two tasks: (1) automatic retrieval of relevant tables based on a on-going conversation, and (2) automatic generation of appropriate agent responses at each turn. We investigate the difficulty of each task by establishing strong baselines. Our experiments on a temporal data split reveal that all models struggle to generalize to future conversations, as we observe a significant drop in performance across both tasks when we move from the validation to the test set. In addition, we find that response generation models struggle to decide when to return a table. Considering that the tasks pose significant challenges to existing models, we encourage the community to develop models for our task, which can be directly used to help knowledge workers find relevant tables for live chat users.

In this work, we discuss a recently popular type of recommender system: an LLM-based coding assistant. Connecting the task of providing code recommendations in multiple formats to traditional RecSys challenges, we outline several similarities and differences due to domain specifics. We emphasize the importance of providing relevant context to an LLM for this use case and discuss lessons learned from context enhancements & offline and online evaluation of such AI-assisted coding systems.

This article presents the design and the implementation of a cloud system for knowledge-based autonomous interaction devised for Social Robots and other conversational agents. The system is particularly convenient for low-cost robots and devices: it can be used as a stand-alone dialogue system or as an integration to provide "background" dialogue capabilities to any preexisting Natural Language Processing ability that the robot may already have as part of its basic skills. By connecting to the cloud, developers are provided with a sustainable solution to manage verbal interaction through a network connection, with about 3,000 topics of conversation ready for "chit-chatting" and a library of pre-cooked plans that only needs to be grounded into the robot's physical capabilities. The system is structured as a set of REST API endpoints so that it can be easily expanded by adding new APIs to improve the capabilities of the clients connected to the cloud. Another key feature of the system is that it has been designed to make the development of its clients straightforward: in this way, multiple robots and devices can be easily endowed with the capability of autonomously interacting with the user, understanding when to perform specific actions, and exploiting all the information provided by cloud services. The article outlines and discusses the results of the experiments performed to assess the system's performance in terms of response time, paving the way for its use both for research and market solutions. Links to repositories with clients for ROS and popular robots such as Pepper and NAO are available on request.

Generating fluent and informative responses is of critical importance for task-oriented dialogue systems. Existing pipeline approaches generally predict multiple dialogue acts first and use them to assist response generation. There are at least two shortcomings with such approaches. First, the inherent structures of multi-domain dialogue acts are neglected. Second, the semantic associations between acts and responses are not taken into account for response generation. To address these issues, we propose a neural co-generation model that generates dialogue acts and responses concurrently. Unlike those pipeline approaches, our act generation module preserves the semantic structures of multi-domain dialogue acts and our response generation module dynamically attends to different acts as needed. We train the two modules jointly using an uncertainty loss to adjust their task weights adaptively. Extensive experiments are conducted on the large-scale MultiWOZ dataset and the results show that our model achieves very favorable improvement over several state-of-the-art models in both automatic and human evaluations.

Great research interests have been attracted to devise AI services that are able to provide mental health support. However, the lack of corpora is a main obstacle to this research, particularly in Chinese language. In this paper, we propose PsyQA, a Chinese dataset of psychological health support in the form of question and answer pair. PsyQA is crawled from a Chinese mental health service platform, and contains 22K questions and 56K long and well-structured answers. Based on the psychological counseling theories, we annotate a portion of answer texts with typical strategies for providing support, and further present in-depth analysis of both lexical features and strategy patterns in the counseling answers. We also evaluate the performance of generating counseling answers with the generative pretrained models. Results show that utilizing strategies enhances the fluency and helpfulness of generated answers, but there is still a large space for future research.

Answer Sentence Selection (AS2) is a core component for building an accurate Question Answering pipeline. AS2 models rank a set of candidate sentences based on how likely they answer a given question. The state of the art in AS2 exploits pre-trained transformers by transferring them on large annotated datasets, while using local contextual information around the candidate sentence. In this paper, we propose three pre-training objectives designed to mimic the downstream fine-tuning task of contextual AS2. This allows for specializing LMs when fine-tuning for contextual AS2. Our experiments on three public and two large-scale industrial datasets show that our pre-training approaches (applied to RoBERTa and ELECTRA) can improve baseline contextual AS2 accuracy by up to 8% on some datasets.

Language agents, built on top of language models (LMs), are systems that can interact with complex environments, such as the open web. In this work, we examine whether such agents can perform realistic and time-consuming tasks on the web, e.g., monitoring real-estate markets or locating relevant nearby businesses. We introduce AssistantBench, a challenging new benchmark consisting of 214 realistic tasks that can be automatically evaluated, covering different scenarios and domains. We find that AssistantBench exposes the limitations of current systems, including language models and retrieval-augmented language models, as no model reaches an accuracy of more than 25 points. While closed-book LMs perform well, they exhibit low precision since they tend to hallucinate facts. State-of-the-art web agents reach a score of near zero. Additionally, we introduce SeePlanAct (SPA), a new web agent that significantly outperforms previous agents, and an ensemble of SPA and closed-book models reaches the best overall performance. Moreover, we analyze failures of current systems and highlight that web navigation remains a major challenge.

When people answer questions about a specific situation, e.g., "I cheated on my mid-term exam last week. Was that wrong?", cognitive science suggests that they form a mental picture of that situation before answering. While we do not know how language models (LMs) answer such questions, we conjecture that they may answer more accurately if they are also provided with additional details about the question situation, elaborating the "scene". To test this conjecture, we train a new model, DREAM, to answer questions that elaborate the scenes that situated questions are about, and then provide those elaborations as additional context to a question-answering (QA) model. We find that DREAM is able to create better scene elaborations (more accurate, useful, and consistent) than a representative state-of-the-art, zero-shot model (Macaw). We also find that using the scene elaborations as additional context improves the answer accuracy of a downstream QA system, including beyond that obtainable by simply further finetuning the QA system on DREAM's training data. These results suggest that adding focused elaborations about a situation can improve a system's reasoning about it, and may serve as an effective way of injecting new scenario based knowledge into QA models. Finally, our approach is dataset-neutral; we observe improved QA performance across different models, with even bigger gains on models with fewer parameters. We make our dataset and model publicly available at https://github.com/allenai/dream.

Users interacting with voice assistants today need to phrase their requests in a very specific manner to elicit an appropriate response. This limits the user experience, and is partly due to the lack of reasoning capabilities of dialogue platforms and the hand-crafted rules that require extensive labor. One possible way to improve user experience and relieve the manual efforts of designers is to build an end-to-end dialogue system that can do reasoning itself while perceiving user's utterances. In this work, we propose a novel method to incorporate the knowledge reasoning capability into dialogue systems in a more scalable and generalizable manner. Our proposed method allows a single transformer model to directly walk on a large-scale knowledge graph to generate responses. To the best of our knowledge, this is the first work to have transformer models generate responses by reasoning over differentiable knowledge graphs. We investigate the reasoning abilities of the proposed method on both task-oriented and domain-specific chit-chat dialogues. Empirical results show that this method can effectively and efficiently incorporate a knowledge graph into a dialogue system with fully-interpretable reasoning paths.

In the last years, there have been significant developments in the area of Question Answering over Knowledge Graphs (KGQA). Despite all the notable advancements, current KGQA datasets only provide the answers as the direct output result of the formal query, rather than full sentences incorporating question context. For achieving coherent answers sentence with the question's vocabulary, template-based verbalization so are usually employed for a better representation of answers, which in turn require extensive expert intervention. Thus, making way for machine learning approaches; however, there is a scarcity of datasets that empower machine learning models in this area. Hence, we provide the VANiLLa dataset which aims at reducing this gap by offering answers in natural language sentences. The answer sentences in this dataset are syntactically and semantically closer to the question than to the triple fact. Our dataset consists of over 100k simple questions adapted from the CSQA and SimpleQuestionsWikidata datasets and generated using a semi-automatic framework. We also present results of training our dataset on multiple baseline models adapted from current state-of-the-art Natural Language Generation (NLG) architectures. We believe that this dataset will allow researchers to focus on finding suitable methodologies and architectures for answer verbalization.

Lifelogs are descriptions of experiences that a person had during their life. Lifelogs are created by fusing data from the multitude of digital services, such as online photos, maps, shopping and content streaming services. Question answering over lifelogs can offer personal assistants a critical resource when they try to provide advice in context. However, obtaining answers to questions over lifelogs is beyond the current state of the art of question answering techniques for a variety of reasons, the most pronounced of which is that lifelogs combine free text with some degree of structure such as temporal and geographical information. We create and publicly release TimelineQA1, a benchmark for accelerating progress on querying lifelogs. TimelineQA generates lifelogs of imaginary people. The episodes in the lifelog range from major life episodes such as high school graduation to those that occur on a daily basis such as going for a run. We describe a set of experiments on TimelineQA with several state-of-the-art QA models. Our experiments reveal that for atomic queries, an extractive QA system significantly out-performs a state-of-the-art retrieval-augmented QA system. For multi-hop queries involving aggregates, we show that the best result is obtained with a state-of-the-art table QA technique, assuming the ground truth set of episodes for deriving the answer is available.

In this paper we present AnswerCarefully, a dataset for promoting the safety and appropriateness of Japanese LLM outputs. The dataset consists of 1,800 pairs of questions and reference answers, where the questions require special attention in answering. It covers a wide range of risk categories established in prior English-language datasets, but the data samples are original in that they are manually created to reflect the socio-cultural context of LLM usage in Japan. We show that using this dataset for instruction to fine-tune a Japanese LLM led to improved output safety without compromising the utility of general responses. We also report the results of a safety evaluation of 12 Japanese LLMs using this dataset as a benchmark. Finally, we describe the latest update on the dataset which provides English translations and annotations of the questions, aimed at facilitating the derivation of similar datasets in different languages and regions.

Virtual Assistants (VAs) are important Information Retrieval platforms that help users accomplish various tasks through spoken commands. The speech recognition system (speech-to-text) uses query priors, trained solely on text, to distinguish between phonetically confusing alternatives. Hence, the generation of synthetic queries that are similar to existing VA usage can greatly improve upon the VA's abilities -- especially for use-cases that do not (yet) occur in paired audio/text data. In this paper, we provide a preliminary exploration of the use of Large Language Models (LLMs) to generate synthetic queries that are complementary to template-based methods. We investigate whether the methods (a) generate queries that are similar to randomly sampled, representative, and anonymized user queries from a popular VA, and (b) whether the generated queries are specific. We find that LLMs generate more verbose queries, compared to template-based methods, and reference aspects specific to the entity. The generated queries are similar to VA user queries, and are specific enough to retrieve the relevant entity. We conclude that queries generated by LLMs and templates are complementary.

Given the broad capabilities of large language models, it should be possible to work towards a general-purpose, text-based assistant that is aligned with human values, meaning that it is helpful, honest, and harmless. As an initial foray in this direction we study simple baseline techniques and evaluations, such as prompting. We find that the benefits from modest interventions increase with model size, generalize to a variety of alignment evaluations, and do not compromise the performance of large models. Next we investigate scaling trends for several training objectives relevant to alignment, comparing imitation learning, binary discrimination, and ranked preference modeling. We find that ranked preference modeling performs much better than imitation learning, and often scales more favorably with model size. In contrast, binary discrimination typically performs and scales very similarly to imitation learning. Finally we study a `preference model pre-training' stage of training, with the goal of improving sample efficiency when finetuning on human preferences.

Recent advances in large language models (LLMs), such as OpenAI-o1 and DeepSeek-R1, have demonstrated the effectiveness of test-time scaling, where extended reasoning processes substantially enhance model performance. Despite this, current models are constrained by limitations in handling long texts and reinforcement learning (RL) training efficiency. To address these issues, we propose a simple yet effective test-time scaling approach Multi-round Thinking. This method iteratively refines model reasoning by leveraging previous answers as prompts for subsequent rounds. Extensive experiments across multiple models, including QwQ-32B and DeepSeek-R1, consistently show performance improvements on various benchmarks such as AIME 2024, MATH-500, GPQA-diamond, and LiveCodeBench. For instance, the accuracy of QwQ-32B improved from 80.3% (Round 1) to 82.1% (Round 2) on the AIME 2024 dataset, while DeepSeek-R1 showed a similar increase from 79.7% to 82.0%. These results confirm that Multi-round Thinking is a broadly applicable, straightforward approach to achieving stable enhancements in model performance, underscoring its potential for future developments in test-time scaling techniques. The key prompt: {Original question prompt} The assistant's previous answer is: <answer> {last round answer} </answer>, and please re-answer.

Current architectures for multi-modality tasks such as visual question answering suffer from their high complexity. As a result, these architectures are difficult to train and require high computational resources. To address these problems we present a CLIP-based architecture that does not require any fine-tuning of the feature extractors. A simple linear classifier is used on the concatenated features of the image and text encoder. During training an auxiliary loss is added which operates on the answer types. The resulting classification is then used as an attention gate on the answer class selection. On the VizWiz 2022 Visual Question Answering Challenge we achieve 60.15 % accuracy on Task 1: Predict Answer to a Visual Question and AP score of 83.78 % on Task 2: Predict Answerability of a Visual Question.

Artificial intelligence is transforming education through data-driven, personalized learning solutions. This paper introduces AI Tutor, an innovative web application that provides personalized tutoring in any subject using state-of-the-art Large Language Model (LLM). AI Tutor ingests course materials to construct an adaptive knowledge base tailored to the course. When students pose questions, it retrieves the most relevant information and generates detailed, conversational responses citing supporting evidence. The system is powered by advanced large language models and Retrieval-Augmented Generation (RAG) techniques for accurate, natural question answering. We present a fully-functional web interface and video demonstration that showcase AI Tutor's versatility across diverse subjects and its ability to produce pedagogically cogent responses. While an initial prototype, this work represents a pioneering step toward AI-enabled tutoring systems that can democratize access to high-quality, customized educational support.

Personalization is critical in AI assistants, particularly in the context of private AI models that work with individual users. A key scenario in this domain involves enabling AI models to access and interpret a user's private data (e.g., conversation history, user-AI interactions, app usage) to understand personal details such as biographical information, preferences, and social connections. However, due to the sensitive nature of such data, there are no publicly available datasets that allow us to assess an AI model's ability to understand users through direct access to personal information. To address this gap, we introduce a synthetic data generation pipeline that creates diverse, realistic user profiles and private documents simulating human activities. Leveraging this synthetic data, we present PersonaBench, a benchmark designed to evaluate AI models' performance in understanding personal information derived from simulated private user data. We evaluate Retrieval-Augmented Generation (RAG) pipelines using questions directly related to a user's personal information, supported by the relevant private documents provided to the models. Our results reveal that current retrieval-augmented AI models struggle to answer private questions by extracting personal information from user documents, highlighting the need for improved methodologies to enhance personalization capabilities in AI.

Readers of academic research papers often read with the goal of answering specific questions. Question Answering systems that can answer those questions can make consumption of the content much more efficient. However, building such tools requires data that reflect the difficulty of the task arising from complex reasoning about claims made in multiple parts of a paper. In contrast, existing information-seeking question answering datasets usually contain questions about generic factoid-type information. We therefore present QASPER, a dataset of 5,049 questions over 1,585 Natural Language Processing papers. Each question is written by an NLP practitioner who read only the title and abstract of the corresponding paper, and the question seeks information present in the full text. The questions are then answered by a separate set of NLP practitioners who also provide supporting evidence to answers. We find that existing models that do well on other QA tasks do not perform well on answering these questions, underperforming humans by at least 27 F1 points when answering them from entire papers, motivating further research in document-grounded, information-seeking QA, which our dataset is designed to facilitate.

As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally interacting with the system while it is generating responses. To overcome these limitations, we adapt existing LLMs to duplex models so that these LLMs can listen for users while generating output and dynamically adjust themselves to provide users with instant feedback. % such as in response to interruptions. Specifically, we divide the queries and responses of conversations into several time slices and then adopt a time-division-multiplexing (TDM) encoding-decoding strategy to pseudo-simultaneously process these slices. Furthermore, to make LLMs proficient enough to handle real-time conversations, we build a fine-tuning dataset consisting of alternating time slices of queries and responses as well as covering typical feedback types in instantaneous interactions. Our experiments show that although the queries and responses of conversations are segmented into incomplete slices for processing, LLMs can preserve their original performance on standard benchmarks with a few fine-tuning steps on our dataset. Automatic and human evaluation indicate that duplex models make user-AI interactions more natural and human-like, and greatly improve user satisfaction compared to vanilla LLMs. Our duplex model and dataset will be released.

Evaluating the capability of Large Language Models (LLMs) in following instructions has heavily relied on a powerful LLM as the judge, introducing unresolved biases that deviate the judgments from human judges. In this work, we reevaluate various choices for automatic evaluation on a wide range of instruction-following tasks. We experiment with methods that leverage human-written responses and observe that they enhance the reliability of automatic evaluations across a wide range of tasks, resulting in up to a 3.2% improvement in agreement with human judges. We also discovered that human-written responses offer an orthogonal perspective to model-generated responses in following instructions and should be used as an additional context when comparing model responses. Based on these observations, we develop a new evaluation benchmark, Human Response-Guided Evaluation of Instruction Following (HREF), comprising 4,258 samples across 11 task categories with a composite evaluation setup, employing a composite evaluation setup that selects the most reliable method for each category. In addition to providing reliable evaluation, HREF emphasizes individual task performance and is free from contamination. Finally, we study the impact of key design choices in HREF, including the size of the evaluation set, the judge model, the baseline model, and the prompt template. We host a live leaderboard that evaluates LLMs on the private evaluation set of HREF.

Multimodal chatbots have become one of the major topics for dialogue systems in both research community and industry. Recently, researchers have shed light on the multimodality of responses as well as dialogue contexts. This work explores how a dialogue system can output responses in various modalities such as text and image. To this end, we first formulate a multimodal dialogue response retrieval task for retrieval-based systems as the combination of three subtasks. We then propose three integration methods based on a two-step approach and an end-to-end approach, and compare the merits and demerits of each method. Experimental results on two datasets demonstrate that the end-to-end approach achieves comparable performance without an intermediate step in the two-step approach. In addition, a parameter sharing strategy not only reduces the number of parameters but also boosts performance by transferring knowledge across the subtasks and the modalities.

We fine-tune GPT-3 to answer long-form questions using a text-based web-browsing environment, which allows the model to search and navigate the web. By setting up the task so that it can be performed by humans, we are able to train models on the task using imitation learning, and then optimize answer quality with human feedback. To make human evaluation of factual accuracy easier, models must collect references while browsing in support of their answers. We train and evaluate our models on ELI5, a dataset of questions asked by Reddit users. Our best model is obtained by fine-tuning GPT-3 using behavior cloning, and then performing rejection sampling against a reward model trained to predict human preferences. This model's answers are preferred by humans 56% of the time to those of our human demonstrators, and 69% of the time to the highest-voted answer from Reddit.

As the integration of large language models into daily life is on the rise, there is a clear gap in benchmarks for advising on subjective and personal dilemmas. To address this, we introduce AdvisorQA, the first benchmark developed to assess LLMs' capability in offering advice for deeply personalized concerns, utilizing the LifeProTips subreddit forum. This forum features a dynamic interaction where users post advice-seeking questions, receiving an average of 8.9 advice per query, with 164.2 upvotes from hundreds of users, embodying a collective intelligence framework. Therefore, we've completed a benchmark encompassing daily life questions, diverse corresponding responses, and majority vote ranking to train our helpfulness metric. Baseline experiments validate the efficacy of AdvisorQA through our helpfulness metric, GPT-4, and human evaluation, analyzing phenomena beyond the trade-off between helpfulness and harmlessness. AdvisorQA marks a significant leap in enhancing QA systems for providing personalized, empathetic advice, showcasing LLMs' improved understanding of human subjectivity.

Large language models (LLMs) have displayed massive improvements in reason- ing and decision-making skills and can hold natural conversations with users. Many recent works seek to augment LLM-based assistants with external tools so they can access private or up-to-date information and carry out actions on behalf of users. To better measure the performance of these assistants, this paper introduces ToolTalk, a benchmark consisting of complex user intents re- quiring multi-step tool usage specified through dialogue. ToolTalk contains 28 tools grouped into 7 plugins, and includes a complete simulated implementa- tion of each tool, allowing for fully automated evaluation of assistants that rely on execution feedback. ToolTalk also emphasizes tools that externally affect the world rather than only tools for referencing or searching information. We evaluate GPT-3.5 and GPT-4 on ToolTalk resulting in success rates of 26% and 50% respectively. Our analysis of the errors reveals three major categories and suggests some future directions for improvement. We release ToolTalk at https://github.com/microsoft/ToolTalk.

We interact with computers on an everyday basis, be it in everyday life or work, and many aspects of work can be done entirely with access to a computer and the Internet. At the same time, thanks to improvements in large language models (LLMs), there has also been a rapid development in AI agents that interact with and affect change in their surrounding environments. But how performant are AI agents at helping to accelerate or even autonomously perform work-related tasks? The answer to this question has important implications for both industry looking to adopt AI into their workflows, and for economic policy to understand the effects that adoption of AI may have on the labor market. To measure the progress of these LLM agents' performance on performing real-world professional tasks, in this paper, we introduce TheAgentCompany, an extensible benchmark for evaluating AI agents that interact with the world in similar ways to those of a digital worker: by browsing the Web, writing code, running programs, and communicating with other coworkers. We build a self-contained environment with internal web sites and data that mimics a small software company environment, and create a variety of tasks that may be performed by workers in such a company. We test baseline agents powered by both closed API-based and open-weights language models (LMs), and find that with the most competitive agent, 24% of the tasks can be completed autonomously. This paints a nuanced picture on task automation with LM agents -- in a setting simulating a real workplace, a good portion of simpler tasks could be solved autonomously, but more difficult long-horizon tasks are still beyond the reach of current systems.

Interactions with virtual assistants typically start with a trigger phrase followed by a command. In this work, we explore the possibility of making these interactions more natural by eliminating the need for a trigger phrase. Our goal is to determine whether a user addressed the virtual assistant based on signals obtained from the streaming audio recorded by the device microphone. We address this task by combining 1-best hypotheses and decoder signals from an automatic speech recognition system with acoustic representations from an audio encoder as input features to a large language model (LLM). In particular, we are interested in data and resource efficient systems that require only a small amount of training data and can operate in scenarios with only a single frozen LLM available on a device. For this reason, our model is trained on 80k or less examples of multimodal data using a combination of low-rank adaptation and prefix tuning. We compare the proposed system to unimodal baselines and show that the multimodal approach achieves lower equal-error-rates (EERs), while using only a fraction of the training data. We also show that low-dimensional specialized audio representations lead to lower EERs than high-dimensional general audio representations.

In an era where AI is evolving from a passive tool into an active and adaptive companion, we introduce AI for Service (AI4Service), a new paradigm that enables proactive and real-time assistance in daily life. Existing AI services remain largely reactive, responding only to explicit user commands. We argue that a truly intelligent and helpful assistant should be capable of anticipating user needs and taking actions proactively when appropriate. To realize this vision, we propose Alpha-Service, a unified framework that addresses two fundamental challenges: Know When to intervene by detecting service opportunities from egocentric video streams, and Know How to provide both generalized and personalized services. Inspired by the von Neumann computer architecture and based on AI glasses, Alpha-Service consists of five key components: an Input Unit for perception, a Central Processing Unit for task scheduling, an Arithmetic Logic Unit for tool utilization, a Memory Unit for long-term personalization, and an Output Unit for natural human interaction. As an initial exploration, we implement Alpha-Service through a multi-agent system deployed on AI glasses. Case studies, including a real-time Blackjack advisor, a museum tour guide, and a shopping fit assistant, demonstrate its ability to seamlessly perceive the environment, infer user intent, and provide timely and useful assistance without explicit prompts.

We take a snapshot of current resources available for teaching and learning AI with a focus on the Galleries, Libraries, Archives and Museums (GLAM) community. The review was carried out in 2021 and 2022. The review provides an overview of material we identified as being relevant, offers a description of this material and makes recommendations for future work in this area.

Retrieval-augmented generation (RAG) for language models significantly improves language understanding systems. The basic retrieval-then-read pipeline of response generation has evolved into a more extended process due to the integration of various components, sometimes even forming loop structures. Despite its advancements in improving response accuracy, challenges like poor retrieval quality for complex questions that require the search of multifaceted semantic information, inefficiencies in knowledge re-retrieval during long-term serving, and lack of personalized responses persist. Motivated by transcending these limitations, we introduce ERAGent, a cutting-edge framework that embodies an advancement in the RAG area. Our contribution is the introduction of the synergistically operated module: Enhanced Question Rewriter and Knowledge Filter, for better retrieval quality. Retrieval Trigger is incorporated to curtail extraneous external knowledge retrieval without sacrificing response quality. ERAGent also personalizes responses by incorporating a learned user profile. The efficiency and personalization characteristics of ERAGent are supported by the Experiential Learner module which makes the AI assistant being capable of expanding its knowledge and modeling user profile incrementally. Rigorous evaluations across six datasets and three question-answering tasks prove ERAGent's superior accuracy, efficiency, and personalization, emphasizing its potential to advance the RAG field and its applicability in practical systems.

Large language models (LLMs), such as ChatGPT, are able to generate human-like, fluent responses for many downstream tasks, e.g., task-oriented dialog and question answering. However, applying LLMs to real-world, mission-critical applications remains challenging mainly due to their tendency to generate hallucinations and their inability to use external knowledge. This paper proposes a LLM-Augmenter system, which augments a black-box LLM with a set of plug-and-play modules. Our system makes the LLM generate responses grounded in external knowledge, e.g., stored in task-specific databases. It also iteratively revises LLM prompts to improve model responses using feedback generated by utility functions, e.g., the factuality score of a LLM-generated response. The effectiveness of LLM-Augmenter is empirically validated on two types of scenarios, task-oriented dialog and open-domain question answering. LLM-Augmenter significantly reduces ChatGPT's hallucinations without sacrificing the fluency and informativeness of its responses. We make the source code and models publicly available.

The improved competence of generative models can help building multi-modal virtual assistants that leverage modalities beyond language. By observing humans performing multi-step tasks, one can build assistants that have situational awareness of actions and tasks being performed, enabling them to cater assistance based on this understanding. In this paper, we develop a Context-aware Instructional Task Assistant with Multi-modal Large Language Models (InsTALL) that leverages an online visual stream (e.g. a user's screen share or video recording) and responds in real-time to user queries related to the task at hand. To enable useful assistance, InsTALL 1) trains a multi-modal model on task videos and paired textual data, and 2) automatically extracts task graph from video data and leverages it at training and inference time. We show InsTALL achieves state-of-the-art performance across proposed sub-tasks considered for multimodal activity understanding -- task recognition (TR), action recognition (AR), next action prediction (AP), and plan prediction (PP) -- and outperforms existing baselines on two novel sub-tasks related to automatic error identification.

Question answering systems should help users to access knowledge on a broad range of topics and to answer a wide array of different questions. Most systems fall short of this expectation as they are only specialized in one particular setting, e.g., answering factual questions with Wikipedia data. To overcome this limitation, we propose composing multiple QA agents within a meta-QA system. We argue that there exist a wide range of specialized QA agents in literature. Thus, we address the central research question of how to effectively and efficiently identify suitable QA agents for any given question. We study both supervised and unsupervised approaches to address this challenge, showing that TWEAC -- Transformer with Extendable Agent Classifiers -- achieves the best performance overall with 94% accuracy. We provide extensive insights on the scalability of TWEAC, demonstrating that it scales robustly to over 100 QA agents with each providing just 1000 examples of questions they can answer. Our code and data is available: https://github.com/UKPLab/TWEAC-qa-agent-selection

Explainability and interpretability of AI models is an essential factor affecting the safety of AI. While various explainable AI (XAI) approaches aim at mitigating the lack of transparency in deep networks, the evidence of the effectiveness of these approaches in improving usability, trust, and understanding of AI systems are still missing. We evaluate multimodal explanations in the setting of a Visual Question Answering (VQA) task, by asking users to predict the response accuracy of a VQA agent with and without explanations. We use between-subjects and within-subjects experiments to probe explanation effectiveness in terms of improving user prediction accuracy, confidence, and reliance, among other factors. The results indicate that the explanations help improve human prediction accuracy, especially in trials when the VQA system's answer is inaccurate. Furthermore, we introduce active attention, a novel method for evaluating causal attentional effects through intervention by editing attention maps. User explanation ratings are strongly correlated with human prediction accuracy and suggest the efficacy of these explanations in human-machine AI collaboration tasks.

We introduce ART, a new corpus-level autoencoding approach for training dense retrieval models that does not require any labeled training data. Dense retrieval is a central challenge for open-domain tasks, such as Open QA, where state-of-the-art methods typically require large supervised datasets with custom hard-negative mining and denoising of positive examples. ART, in contrast, only requires access to unpaired inputs and outputs (e.g. questions and potential answer documents). It uses a new document-retrieval autoencoding scheme, where (1) an input question is used to retrieve a set of evidence documents, and (2) the documents are then used to compute the probability of reconstructing the original question. Training for retrieval based on question reconstruction enables effective unsupervised learning of both document and question encoders, which can be later incorporated into complete Open QA systems without any further finetuning. Extensive experiments demonstrate that ART obtains state-of-the-art results on multiple QA retrieval benchmarks with only generic initialization from a pre-trained language model, removing the need for labeled data and task-specific losses.

Ambiguous questions are a challenge for Question Answering models, as they require answers that cover multiple interpretations of the original query. To this end, these models are required to generate long-form answers that often combine conflicting pieces of information. Although recent advances in the field have shown strong capabilities in generating fluent responses, certain research questions remain unanswered. Does model/data scaling improve the answers' quality? Do automated metrics align with human judgment? To what extent do these models ground their answers in evidence? In this study, we aim to thoroughly investigate these aspects, and provide valuable insights into the limitations of the current approaches. To aid in reproducibility and further extension of our work, we open-source our code at https://github.com/din0s/ambig_lfqa.

Long-form answers, consisting of multiple sentences, can provide nuanced and comprehensive answers to a broader set of questions. To better understand this complex and understudied task, we study the functional structure of long-form answers collected from three datasets, ELI5, WebGPT and Natural Questions. Our main goal is to understand how humans organize information to craft complex answers. We develop an ontology of six sentence-level functional roles for long-form answers, and annotate 3.9k sentences in 640 answer paragraphs. Different answer collection methods manifest in different discourse structures. We further analyze model-generated answers -- finding that annotators agree less with each other when annotating model-generated answers compared to annotating human-written answers. Our annotated data enables training a strong classifier that can be used for automatic analysis. We hope our work can inspire future research on discourse-level modeling and evaluation of long-form QA systems.

Interactions with large language models (LLMs) often yield long and detailed responses, leveraging both parametric knowledge and retrieval-augmented generation (RAG). While these responses can provide rich insights, they often include redundant or less engaging content not aligned with user interests. This issue becomes apparent when users specify particular subtopics to include or exclude -- termed coverage-conditioned (C^2) queries -- as LLMs often struggle to provide tailored responses. To address this challenge, we investigate the role of query outlines, sequences of subqueries designed to guide LLMs in generating responses that meet specific user requirements. To systematically create and evaluate these outlines, we introduce QTree, a dataset of 10K hierarchical sets of information-seeking subqueries that define structured boundaries for outline creation and evaluation in C^2 scenarios. Additionally, we develop QPlanner, a 7B language model trained to generate customized outlines within boundaries of QTree. We evaluate the effectiveness of the generated outlines through automatic and human judgements, focusing on their impact within retrieval-augmented generation (RAG) systems. Experimental results demonstrate that QPlanner, especially when trained with alignment techniques like DPO, generates higher-quality outlines that better fulfill diverse user needs.

We introduce GAIA, a benchmark for General AI Assistants that, if solved, would represent a milestone in AI research. GAIA proposes real-world questions that require a set of fundamental abilities such as reasoning, multi-modality handling, web browsing, and generally tool-use proficiency. GAIA questions are conceptually simple for humans yet challenging for most advanced AIs: we show that human respondents obtain 92\% vs. 15\% for GPT-4 equipped with plugins. This notable performance disparity contrasts with the recent trend of LLMs outperforming humans on tasks requiring professional skills in e.g. law or chemistry. GAIA's philosophy departs from the current trend in AI benchmarks suggesting to target tasks that are ever more difficult for humans. We posit that the advent of Artificial General Intelligence (AGI) hinges on a system's capability to exhibit similar robustness as the average human does on such questions. Using GAIA's methodology, we devise 466 questions and their answer. We release our questions while retaining answers to 300 of them to power a leader-board available at https://huggingface.co/gaia-benchmark.

Recent advancements have positioned AI, and particularly Large Language Models (LLMs), as transformative tools for scientific research, capable of addressing complex tasks that require reasoning, problem-solving, and decision-making. Their exceptional capabilities suggest their potential as scientific research assistants but also highlight the need for holistic, rigorous, and domain-specific evaluation to assess effectiveness in real-world scientific applications. This paper describes a multifaceted methodology for Evaluating AI models as scientific Research Assistants (EAIRA) developed at Argonne National Laboratory. This methodology incorporates four primary classes of evaluations. 1) Multiple Choice Questions to assess factual recall; 2) Open Response to evaluate advanced reasoning and problem-solving skills; 3) Lab-Style Experiments involving detailed analysis of capabilities as research assistants in controlled environments; and 4) Field-Style Experiments to capture researcher-LLM interactions at scale in a wide range of scientific domains and applications. These complementary methods enable a comprehensive analysis of LLM strengths and weaknesses with respect to their scientific knowledge, reasoning abilities, and adaptability. Recognizing the rapid pace of LLM advancements, we designed the methodology to evolve and adapt so as to ensure its continued relevance and applicability. This paper describes the methodology state at the end of February 2025. Although developed within a subset of scientific domains, the methodology is designed to be generalizable to a wide range of scientific domains.

Response retrieval is a subset of neural ranking in which a model selects a suitable response from a set of candidates given a conversation history. Retrieval-based chat-bots are typically employed in information seeking conversational systems such as customer support agents. In order to make pairwise comparisons between a conversation history and a candidate response, two approaches are common: cross-encoders performing full self-attention over the pair and bi-encoders encoding the pair separately. The former gives better prediction quality but is too slow for practical use. In this paper, we propose a new cross-encoder architecture and transfer knowledge from this model to a bi-encoder model using distillation. This effectively boosts bi-encoder performance at no cost during inference time. We perform a detailed analysis of this approach on three response retrieval datasets.

Existing datasets that contain boolean questions, such as BoolQ and TYDI QA , provide the user with a YES/NO response to the question. However, a one word response is not sufficient for an explainable system. We promote explainability by releasing a new set of annotations marking the evidence in existing TyDi QA and BoolQ datasets. We show that our annotations can be used to train a model that extracts improved evidence spans compared to models that rely on existing resources. We confirm our findings with a user study which shows that our extracted evidence spans enhance the user experience. We also provide further insight into the challenges of answering boolean questions, such as passages containing conflicting YES and NO answers, and varying degrees of relevance of the predicted evidence.

Most research on question answering focuses on the pre-deployment stage; i.e., building an accurate model for deployment. In this paper, we ask the question: Can we improve QA systems further post-deployment based on user interactions? We focus on two kinds of improvements: 1) improving the QA system's performance itself, and 2) providing the model with the ability to explain the correctness or incorrectness of an answer. We collect a retrieval-based QA dataset, FeedbackQA, which contains interactive feedback from users. We collect this dataset by deploying a base QA system to crowdworkers who then engage with the system and provide feedback on the quality of its answers. The feedback contains both structured ratings and unstructured natural language explanations. We train a neural model with this feedback data that can generate explanations and re-score answer candidates. We show that feedback data not only improves the accuracy of the deployed QA system but also other stronger non-deployed systems. The generated explanations also help users make informed decisions about the correctness of answers. Project page: https://mcgill-nlp.github.io/feedbackqa/

High-quality dialogue is crucial for e-commerce customer service, yet traditional intent-based systems struggle with dynamic, multi-turn interactions. We present MindFlow+, a self-evolving dialogue agent that learns domain-specific behavior by combining large language models (LLMs) with imitation learning and offline reinforcement learning (RL). MindFlow+ introduces two data-centric mechanisms to guide learning: tool-augmented demonstration construction, which exposes the model to knowledge-enhanced and agentic (ReAct-style) interactions for effective tool use; and reward-conditioned data modeling, which aligns responses with task-specific goals using reward signals. To evaluate the model's role in response generation, we introduce the AI Contribution Ratio, a novel metric quantifying AI involvement in dialogue. Experiments on real-world e-commerce conversations show that MindFlow+ outperforms strong baselines in contextual relevance, flexibility, and task accuracy. These results demonstrate the potential of combining LLMs tool reasoning, and reward-guided learning to build domain-specialized, context-aware dialogue systems.

There is a strong association between the quality of the writing in a resume for new labor market entrants and whether those entrants are ultimately hired. We show that this relationship is, at least partially, causal: a field experiment in an online labor market was conducted with nearly half a million jobseekers in which a treated group received algorithmic writing assistance. Treated jobseekers experienced an 8% increase in the probability of getting hired. Contrary to concerns that the assistance is taking away a valuable signal, we find no evidence that employers were less satisfied. We present a model in which better writing is not a signal of ability but helps employers ascertain ability, which rationalizes our findings.

This document presents a detailed description of the challenge on clarifying questions for dialogue systems (ClariQ). The challenge is organized as part of the Conversational AI challenge series (ConvAI3) at Search Oriented Conversational AI (SCAI) EMNLP workshop in 2020. The main aim of the conversational systems is to return an appropriate answer in response to the user requests. However, some user requests might be ambiguous. In IR settings such a situation is handled mainly thought the diversification of the search result page. It is however much more challenging in dialogue settings with limited bandwidth. Therefore, in this challenge, we provide a common evaluation framework to evaluate mixed-initiative conversations. Participants are asked to rank clarifying questions in an information-seeking conversations. The challenge is organized in two stages where in Stage 1 we evaluate the submissions in an offline setting and single-turn conversations. Top participants of Stage 1 get the chance to have their model tested by human annotators.

The recent success of Large Language Models (LLMs) has had a significant impact on the healthcare field, providing patients with medical advice, diagnostic information, and more. However, due to a lack of professional medical knowledge, patients are easily misled by generated erroneous information from LLMs, which may result in serious medical problems. To address this issue, we focus on tuning the LLMs to be medical assistants who collaborate with more experienced doctors. We first conduct a two-stage survey by inspiration-feedback to gain a broad understanding of the real needs of doctors for medical assistants. Based on this, we construct a Chinese medical dataset called DoctorFLAN to support the entire workflow of doctors, which includes 92K Q\&A samples from 22 tasks and 27 specialists. Moreover, we evaluate LLMs in doctor-oriented scenarios by constructing the DoctorFLAN-test containing 550 single-turn Q\&A and DotaBench containing 74 multi-turn conversations. The evaluation results indicate that being a medical assistant still poses challenges for existing open-source models, but DoctorFLAN can help them significantly. It demonstrates that the doctor-oriented dataset and benchmarks we construct can complement existing patient-oriented work and better promote medical LLMs research.

Retriever-augmented instruction-following models are attractive alternatives to fine-tuned approaches for information-seeking tasks such as question answering (QA). By simply prepending retrieved documents in its input along with an instruction, these models can be adapted to various information domains and tasks without additional fine-tuning. While the model responses tend to be natural and fluent, the additional verbosity makes traditional QA evaluation metrics such as exact match (EM) and F1 unreliable for accurately quantifying model performance. In this work, we investigate the performance of instruction-following models across three information-seeking QA tasks. We use both automatic and human evaluation to evaluate these models along two dimensions: 1) how well they satisfy the user's information need (correctness), and 2) whether they produce a response based on the provided knowledge (faithfulness). Guided by human evaluation and analysis, we highlight the shortcomings of traditional metrics for both correctness and faithfulness. We then propose simple token-overlap based and model-based metrics that reflect the true performance of these models. Our analysis reveals that instruction-following models are competitive, and sometimes even outperform fine-tuned models for correctness. However, these models struggle to stick to the provided knowledge and often hallucinate in their responses. We hope our work encourages a more holistic evaluation of instruction-following models for QA. Our code and data is available at https://github.com/McGill-NLP/instruct-qa

We present RAGentA, a multi-agent retrieval-augmented generation (RAG) framework for attributed question answering (QA). With the goal of trustworthy answer generation, RAGentA focuses on optimizing answer correctness, defined by coverage and relevance to the question and faithfulness, which measures the extent to which answers are grounded in retrieved documents. RAGentA uses a multi-agent architecture that iteratively filters retrieved documents, generates attributed answers with in-line citations, and verifies completeness through dynamic refinement. Central to the framework is a hybrid retrieval strategy that combines sparse and dense methods, improving Recall@20 by 12.5% compared to the best single retrieval model, resulting in more correct and well-supported answers. Evaluated on a synthetic QA dataset derived from the FineWeb index, RAGentA outperforms standard RAG baselines, achieving gains of 1.09% in correctness and 10.72% in faithfulness. These results demonstrate the effectiveness of the multi-agent architecture and hybrid retrieval in advancing trustworthy QA.

Dialogue models are able to generate coherent and fluent responses, but they can still be challenging to control and may produce non-engaging, unsafe results. This unpredictability diminishes user trust and can hinder the use of the models in the real world. To address this, we introduce DialGuide, a novel framework for controlling dialogue model behavior using natural language rules, or guidelines. These guidelines provide information about the context they are applicable to and what should be included in the response, allowing the models to generate responses that are more closely aligned with the developer's expectations and intent. We evaluate DialGuide on three tasks in open-domain dialogue response generation: guideline selection, response generation, and response entailment verification. Our dataset contains 10,737 positive and 15,467 negative dialogue context-response-guideline triplets across two domains - chit-chat and safety. We provide baseline models for the tasks and benchmark their performance. We also demonstrate that DialGuide is effective in the dialogue safety domain, producing safe and engaging responses that follow developer guidelines.

Recent large language models often answer factual questions correctly. But users can't trust any given claim a model makes without fact-checking, because language models can hallucinate convincing nonsense. In this work we use reinforcement learning from human preferences (RLHP) to train "open-book" QA models that generate answers whilst also citing specific evidence for their claims, which aids in the appraisal of correctness. Supporting evidence is drawn from multiple documents found via a search engine, or from a single user-provided document. Our 280 billion parameter model, GopherCite, is able to produce answers with high quality supporting evidence and abstain from answering when unsure. We measure the performance of GopherCite by conducting human evaluation of answers to questions in a subset of the NaturalQuestions and ELI5 datasets. The model's response is found to be high-quality 80\% of the time on this Natural Questions subset, and 67\% of the time on the ELI5 subset. Abstaining from the third of questions for which it is most unsure improves performance to 90\% and 80\% respectively, approaching human baselines. However, analysis on the adversarial TruthfulQA dataset shows why citation is only one part of an overall strategy for safety and trustworthiness: not all claims supported by evidence are true.

We publicly release a new large-scale dataset, called SearchQA, for machine comprehension, or question-answering. Unlike recently released datasets, such as DeepMind CNN/DailyMail and SQuAD, the proposed SearchQA was constructed to reflect a full pipeline of general question-answering. That is, we start not from an existing article and generate a question-answer pair, but start from an existing question-answer pair, crawled from J! Archive, and augment it with text snippets retrieved by Google. Following this approach, we built SearchQA, which consists of more than 140k question-answer pairs with each pair having 49.6 snippets on average. Each question-answer-context tuple of the SearchQA comes with additional meta-data such as the snippet's URL, which we believe will be valuable resources for future research. We conduct human evaluation as well as test two baseline methods, one simple word selection and the other deep learning based, on the SearchQA. We show that there is a meaningful gap between the human and machine performances. This suggests that the proposed dataset could well serve as a benchmark for question-answering.

When experiencing an information need, users want to engage with a domain expert, but often turn to an information retrieval system, such as a search engine, instead. Classical information retrieval systems do not answer information needs directly, but instead provide references to (hopefully authoritative) answers. Successful question answering systems offer a limited corpus created on-demand by human experts, which is neither timely nor scalable. Pre-trained language models, by contrast, are capable of directly generating prose that may be responsive to an information need, but at present they are dilettantes rather than domain experts -- they do not have a true understanding of the world, they are prone to hallucinating, and crucially they are incapable of justifying their utterances by referring to supporting documents in the corpus they were trained over. This paper examines how ideas from classical information retrieval and pre-trained language models can be synthesized and evolved into systems that truly deliver on the promise of domain expert advice.

Virtual assistants such as Google Assistant, Amazon Alexa, and Apple Siri enable users to interact with a large number of services and APIs on the web using natural language. In this work, we investigate two methods for Natural Language Generation (NLG) using a single domain-independent model across a large number of APIs. First, we propose a schema-guided approach which conditions the generation on a schema describing the API in natural language. Our second method investigates the use of a small number of templates, growing linearly in number of slots, to convey the semantics of the API. To generate utterances for an arbitrary slot combination, a few simple templates are first concatenated to give a semantically correct, but possibly incoherent and ungrammatical utterance. A pre-trained language model is subsequently employed to rewrite it into coherent, natural sounding text. Through automatic metrics and human evaluation, we show that our method improves over strong baselines, is robust to out-of-domain inputs and shows improved sample efficiency.

We introduce the first large-scale corpus for long-form question answering, a task requiring elaborate and in-depth answers to open-ended questions. The dataset comprises 270K threads from the Reddit forum ``Explain Like I'm Five'' (ELI5) where an online community provides answers to questions which are comprehensible by five year olds. Compared to existing datasets, ELI5 comprises diverse questions requiring multi-sentence answers. We provide a large set of web documents to help answer the question. Automatic and human evaluations show that an abstractive model trained with a multi-task objective outperforms conventional Seq2Seq, language modeling, as well as a strong extractive baseline. However, our best model is still far from human performance since raters prefer gold responses in over 86% of cases, leaving ample opportunity for future improvement.

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with possibly overlapping functionality. Furthermore, some of these services have little to no training data available. Existing public datasets for task-oriented dialogue do not sufficiently capture these challenges since they cover few domains and assume a single static ontology per domain. In this work, we introduce the the Schema-Guided Dialogue (SGD) dataset, containing over 16k multi-domain conversations spanning 16 domains. Our dataset exceeds the existing task-oriented dialogue corpora in scale, while also highlighting the challenges associated with building large-scale virtual assistants. It provides a challenging testbed for a number of tasks including language understanding, slot filling, dialogue state tracking and response generation. Along the same lines, we present a schema-guided paradigm for task-oriented dialogue, in which predictions are made over a dynamic set of intents and slots, provided as input, using their natural language descriptions. This allows a single dialogue system to easily support a large number of services and facilitates simple integration of new services without requiring additional training data. Building upon the proposed paradigm, we release a model for dialogue state tracking capable of zero-shot generalization to new APIs, while remaining competitive in the regular setting.

In conversational question answering, systems must correctly interpret the interconnected interactions and generate knowledgeable answers, which may require the retrieval of relevant information from a background repository. Recent approaches to this problem leverage neural language models, although different alternatives can be considered in terms of modules for (a) representing user questions in context, (b) retrieving the relevant background information, and (c) generating the answer. This work presents a conversational question answering system designed specifically for the Search-Oriented Conversational AI (SCAI) shared task, and reports on a detailed analysis of its question rewriting module. In particular, we considered different variations of the question rewriting module to evaluate the influence on the subsequent components, and performed a careful analysis of the results obtained with the best system configuration. Our system achieved the best performance in the shared task and our analysis emphasizes the importance of the conversation context representation for the overall system performance.

Pre-trained language models (PLMs) have shown unprecedented potential in various fields, especially as the backbones for question-answering (QA) systems. However, they tend to be easily deceived by tricky questions such as "How many eyes does the sun have?". Such frailties of PLMs often allude to the lack of knowledge within them. In this paper, we find that the PLMs already possess the knowledge required to rebut such questions, and the key is how to activate the knowledge. To systematize this observation, we investigate the PLMs' responses to one kind of tricky questions, i.e., the false premises questions (FPQs). We annotate a FalseQA dataset containing 2365 human-written FPQs, with the corresponding explanations for the false premises and the revised true premise questions. Using FalseQA, we discover that PLMs are capable of discriminating FPQs by fine-tuning on moderate numbers (e.g., 256) of examples. PLMs also generate reasonable explanations for the false premise, which serve as rebuttals. Further replaying a few general questions during training allows PLMs to excel on FPQs and general questions simultaneously. Our work suggests that once the rebuttal ability is stimulated, knowledge inside the PLMs can be effectively utilized to handle FPQs, which incentivizes the research on PLM-based QA systems.

Augmenting Large Language Models (LLMs) with information retrieval capabilities (i.e., Retrieval-Augmented Generation (RAG)) has proven beneficial for knowledge-intensive tasks. However, understanding users' contextual search intent when generating responses is an understudied topic for conversational question answering (QA). This conversational extension leads to additional concerns when compared to single-turn QA as it is more challenging for systems to comprehend conversational context and manage retrieved passages over multiple turns. In this work, we propose a method for enabling LLMs to decide when to retrieve in RAG settings given a conversational context. When retrieval is deemed necessary, the LLM then rewrites the conversation for passage retrieval and judges the relevance of returned passages before response generation. Operationally, we build on the single-turn SELF-RAG framework (Asai et al., 2023) and propose SELF-multi-RAG for conversational settings. SELF-multi-RAG demonstrates improved capabilities over single-turn variants with respect to retrieving relevant passages (by using summarized conversational context) and assessing the quality of generated responses. Experiments on three conversational QA datasets validate the enhanced response generation capabilities of SELF-multi-RAG, with improvements of ~13% measured by human annotation.

Language models (LMs) are no longer restricted to ML community, and instruction-tuned LMs have led to a rise in autonomous AI agents. As the accessibility of LMs grows, it is imperative that an understanding of their capabilities, intended usage, and development cycle also improves. Model cards are a popular practice for documenting detailed information about an ML model. To automate model card generation, we introduce a dataset of 500 question-answer pairs for 25 ML models that cover crucial aspects of the model, such as its training configurations, datasets, biases, architecture details, and training resources. We employ annotators to extract the answers from the original paper. Further, we explore the capabilities of LMs in generating model cards by answering questions. Our initial experiments with ChatGPT-3.5, LLaMa, and Galactica showcase a significant gap in the understanding of research papers by these aforementioned LMs as well as generating factual textual responses. We posit that our dataset can be used to train models to automate the generation of model cards from paper text and reduce human effort in the model card curation process. The complete dataset is available on https://osf.io/hqt7p/?view_only=3b9114e3904c4443bcd9f5c270158d37

Growing interest in conversational agents promote twoway human-computer communications involving asking and answering visual questions have become an active area of research in AI. Thus, generation of visual questionanswer pair(s) becomes an important and challenging task. To address this issue, we propose a weakly-supervised visual question answer generation method that generates a relevant question-answer pairs for a given input image and associated caption. Most of the prior works are supervised and depend on the annotated question-answer datasets. In our work, we present a weakly supervised method that synthetically generates question-answer pairs procedurally from visual information and captions. The proposed method initially extracts list of answer words, then does nearest question generation that uses the caption and answer word to generate synthetic question. Next, the relevant question generator converts the nearest question to relevant language question by dependency parsing and in-order tree traversal, finally, fine-tune a ViLBERT model with the question-answer pair(s) generated at end. We perform an exhaustive experimental analysis on VQA dataset and see that our model significantly outperform SOTA methods on BLEU scores. We also show the results wrt baseline models and ablation study.

We describe the setting and results of the ConvAI2 NeurIPS competition that aims to further the state-of-the-art in open-domain chatbots. Some key takeaways from the competition are: (i) pretrained Transformer variants are currently the best performing models on this task, (ii) but to improve performance on multi-turn conversations with humans, future systems must go beyond single word metrics like perplexity to measure the performance across sequences of utterances (conversations) -- in terms of repetition, consistency and balance of dialogue acts (e.g. how many questions asked vs. answered).

When prompting language models to complete a task, users often leave important aspects unsaid. While asking questions could resolve this ambiguity (GATE; Li et al., 2023), models often struggle to ask good questions. We explore a language model's ability to self-improve (STaR; Zelikman et al., 2022) by rewarding the model for generating useful questions-a simple method we dub STaR-GATE. We generate a synthetic dataset of 25,500 unique persona-task prompts to simulate conversations between a pretrained language model-the Questioner-and a Roleplayer whose preferences are unknown to the Questioner. By asking questions, the Questioner elicits preferences from the Roleplayer. The Questioner is iteratively finetuned on questions that increase the probability of high-quality responses to the task, which are generated by an Oracle with access to the Roleplayer's latent preferences. After two iterations of self-improvement, the Questioner asks better questions, allowing it to generate responses that are preferred over responses from the initial model on 72% of tasks. Our results indicate that teaching a language model to ask better questions leads to better personalized responses.

Are you an AI researcher at an academic institution? Are you anxious you are not coping with the current pace of AI advancements? Do you feel you have no (or very limited) access to the computational and human resources required for an AI research breakthrough? You are not alone; we feel the same way. A growing number of AI academics can no longer find the means and resources to compete at a global scale. This is a somewhat recent phenomenon, but an accelerating one, with private actors investing enormous compute resources into cutting edge AI research. Here, we discuss what you can do to stay competitive while remaining an academic. We also briefly discuss what universities and the private sector could do improve the situation, if they are so inclined. This is not an exhaustive list of strategies, and you may not agree with all of them, but it serves to start a discussion.

Recent efforts have augmented language models (LMs) with external tools or environments, leading to the development of language agents that can reason and act. However, most of these agents rely on few-shot prompting techniques with off-the-shelf LMs. In this paper, we investigate and argue for the overlooked direction of fine-tuning LMs to obtain language agents. Using a setup of question answering (QA) with a Google search API, we explore a variety of base LMs, prompting methods, fine-tuning data, and QA tasks, and find language agents are consistently improved after fine-tuning their backbone LMs. For example, fine-tuning Llama2-7B with 500 agent trajectories generated by GPT-4 leads to a 77% HotpotQA performance increase. Furthermore, we propose FireAct, a novel approach to fine-tuning LMs with trajectories from multiple tasks and prompting methods, and show having more diverse fine-tuning data can further improve agents. Along with other findings regarding scaling effects, robustness, generalization, efficiency and cost, our work establishes comprehensive benefits of fine-tuning LMs for agents, and provides an initial set of experimental designs, insights, as well as open questions toward language agent fine-tuning.

Most work in machine reading focuses on question answering problems where the answer is directly expressed in the text to read. However, many real-world question answering problems require the reading of text not because it contains the literal answer, but because it contains a recipe to derive an answer together with the reader's background knowledge. One example is the task of interpreting regulations to answer "Can I...?" or "Do I have to...?" questions such as "I am working in Canada. Do I have to carry on paying UK National Insurance?" after reading a UK government website about this topic. This task requires both the interpretation of rules and the application of background knowledge. It is further complicated due to the fact that, in practice, most questions are underspecified, and a human assistant will regularly have to ask clarification questions such as "How long have you been working abroad?" when the answer cannot be directly derived from the question and text. In this paper, we formalise this task and develop a crowd-sourcing strategy to collect 32k task instances based on real-world rules and crowd-generated questions and scenarios. We analyse the challenges of this task and assess its difficulty by evaluating the performance of rule-based and machine-learning baselines. We observe promising results when no background knowledge is necessary, and substantial room for improvement whenever background knowledge is needed.

With the growing use of large language models and conversational interfaces in human-robot interaction, robots' ability to answer user questions is more important than ever. We therefore introduce a dataset of 1,893 user questions for household robots, collected from 100 participants and organized into 12 categories and 70 subcategories. Most work in explainable robotics focuses on why-questions. In contrast, our dataset provides a wide variety of questions, from questions about simple execution details to questions about how the robot would act in hypothetical scenarios -- thus giving roboticists valuable insights into what questions their robot needs to be able to answer. To collect the dataset, we created 15 video stimuli and 7 text stimuli, depicting robots performing varied household tasks. We then asked participants on Prolific what questions they would want to ask the robot in each portrayed situation. In the final dataset, the most frequent categories are questions about task execution details (22.5%), the robot's capabilities (12.7%), and performance assessments (11.3%). Although questions about how robots would handle potentially difficult scenarios and ensure correct behavior are less frequent, users rank them as the most important for robots to be able to answer. Moreover, we find that users who identify as novices in robotics ask different questions than more experienced users. Novices are more likely to inquire about simple facts, such as what the robot did or the current state of the environment. As robots enter environments shared with humans and language becomes central to giving instructions and interaction, this dataset provides a valuable foundation for (i) identifying the information robots need to log and expose to conversational interfaces, (ii) benchmarking question-answering modules, and (iii) designing explanation strategies that align with user expectations.

We introduce WIQA, the first large-scale dataset of "What if..." questions over procedural text. WIQA contains three parts: a collection of paragraphs each describing a process, e.g., beach erosion; a set of crowdsourced influence graphs for each paragraph, describing how one change affects another; and a large (40k) collection of "What if...?" multiple-choice questions derived from the graphs. For example, given a paragraph about beach erosion, would stormy weather result in more or less erosion (or have no effect)? The task is to answer the questions, given their associated paragraph. WIQA contains three kinds of questions: perturbations to steps mentioned in the paragraph; external (out-of-paragraph) perturbations requiring commonsense knowledge; and irrelevant (no effect) perturbations. We find that state-of-the-art models achieve 73.8% accuracy, well below the human performance of 96.3%. We analyze the challenges, in particular tracking chains of influences, and present the dataset as an open challenge to the community.

Web browsers are a portal to the internet, where much of human activity is undertaken. Thus, there has been significant research work in AI agents that interact with the internet through web browsing. However, there is also another interface designed specifically for machine interaction with online content: application programming interfaces (APIs). In this paper we ask -- what if we were to take tasks traditionally tackled by browsing agents, and give AI agents access to APIs? To do so, we propose two varieties of agents: (1) an API-calling agent that attempts to perform online tasks through APIs only, similar to traditional coding agents, and (2) a Hybrid Agent that can interact with online data through both web browsing and APIs. In experiments on WebArena, a widely-used and realistic benchmark for web navigation tasks, we find that API-based agents outperform web browsing agents. Hybrid Agents out-perform both others nearly uniformly across tasks, resulting in a more than 20.0% absolute improvement over web browsing alone, achieving a success rate of 35.8%, achiving the SOTA performance among task-agnostic agents. These results strongly suggest that when APIs are available, they present an attractive alternative to relying on web browsing alone.

Recent advances in NLP and information retrieval have given rise to a diverse set of question answering tasks that are of different formats (e.g., extractive, abstractive), require different model architectures (e.g., generative, discriminative), and setups (e.g., with or without retrieval). Despite having a large number of powerful, specialized QA pipelines (which we refer to as Skills) that consider a single domain, model or setup, there exists no framework where users can easily explore and compare such pipelines and can extend them according to their needs. To address this issue, we present UKP-SQUARE, an extensible online QA platform for researchers which allows users to query and analyze a large collection of modern Skills via a user-friendly web interface and integrated behavioural tests. In addition, QA researchers can develop, manage, and share their custom Skills using our microservices that support a wide range of models (Transformers, Adapters, ONNX), datastores and retrieval techniques (e.g., sparse and dense). UKP-SQUARE is available on https://square.ukp-lab.de.

A person's demonstration often serves as a key reference for others learning the same task. However, RGB video, the dominant medium for representing these demonstrations, often fails to capture fine-grained contextual cues such as intent, safety-critical environmental factors, and subtle preferences embedded in human behavior. This sensory gap fundamentally limits the ability of Vision Language Models (VLMs) to reason about why actions occur and how they should adapt to individual users. To address this, we introduce MICA (Multimodal Interactive Contextualized Assistance), a framework that improves conversational agents for task assistance by integrating eye gaze and speech cues. MICA segments demonstrations into meaningful sub-tasks and extracts keyframes and captions that capture fine-grained intent and user-specific cues, enabling richer contextual grounding for visual question answering. Evaluations on questions derived from real-time chat-assisted task replication show that multimodal cues significantly improve response quality over frame-based retrieval. Notably, gaze cues alone achieves 93% of speech performance, and their combination yields the highest accuracy. Task type determines the effectiveness of implicit (gaze) vs. explicit (speech) cues, underscoring the need for adaptable multimodal models. These results highlight the limitations of frame-based context and demonstrate the value of multimodal signals for real-world AI task assistance.

Interactive Voice Response (IVR) systems have undergone significant transformation in recent years, moving from traditional code-based development to more user-friendly approaches leveraging widgets and, most recently, harnessing the power of Artificial Intelligence (AI) for automated IVR flow creation. This paper explores the evolution of IVR building techniques, highlighting the industry's revolution and shaping the future of IVR systems. The authors delve into the historical context, current trends, and future prospects of IVR development, elucidating the impact of AI on simplifying IVR creation processes and enhancing customer experiences.

This paper presents ChatCounselor, a large language model (LLM) solution designed to provide mental health support. Unlike generic chatbots, ChatCounselor is distinguished by its foundation in real conversations between consulting clients and professional psychologists, enabling it to possess specialized knowledge and counseling skills in the field of psychology. The training dataset, Psych8k, was constructed from 260 in-depth interviews, each spanning an hour. To assess the quality of counseling responses, the counseling Bench was devised. Leveraging GPT-4 and meticulously crafted prompts based on seven metrics of psychological counseling assessment, the model underwent evaluation using a set of real-world counseling questions. Impressively, ChatCounselor surpasses existing open-source models in the counseling Bench and approaches the performance level of ChatGPT, showcasing the remarkable enhancement in model capability attained through high-quality domain-specific data.

Text injection for automatic speech recognition (ASR), wherein unpaired text-only data is used to supplement paired audio-text data, has shown promising improvements for word error rate. This study examines the use of text injection for auxiliary tasks, which are the non-ASR tasks often performed by an E2E model. In this work, we use joint end-to-end and internal language model training (JEIT) as our text injection algorithm to train an ASR model which performs two auxiliary tasks. The first is capitalization, which is a de-normalization task. The second is turn-taking prediction, which attempts to identify whether a user has completed their conversation turn in a digital assistant interaction. We show results demonstrating that our text injection method boosts capitalization performance for long-tail data, and improves turn-taking detection recall.

This paper gives an overview of the Schema-Guided Dialogue State Tracking task of the 8th Dialogue System Technology Challenge. The goal of this task is to develop dialogue state tracking models suitable for large-scale virtual assistants, with a focus on data-efficient joint modeling across domains and zero-shot generalization to new APIs. This task provided a new dataset consisting of over 16000 dialogues in the training set spanning 16 domains to highlight these challenges, and a baseline model capable of zero-shot generalization to new APIs. Twenty-five teams participated, developing a range of neural network models, exceeding the performance of the baseline model by a very high margin. The submissions incorporated a variety of pre-trained encoders and data augmentation techniques. This paper describes the task definition, dataset and evaluation methodology. We also summarize the approach and results of the submitted systems to highlight the overall trends in the state-of-the-art.

In community-based question answering (CQA) platforms, automatic answer ranking for a given question is critical for finding potentially popular answers in early times. The mainstream approaches learn to generate answer ranking scores based on the matching degree between question and answer representations as well as the influence of respondents. However, they encounter two main limitations: (1) Correlations between answers in the same question are often overlooked. (2) Question and respondent representations are built independently of specific answers before affecting answer representations. To address the limitations, we devise a novel graph-based tri-attention network, namely GTAN, which has two innovations. First, GTAN proposes to construct a graph for each question and learn answer correlations from each graph through graph neural networks (GNNs). Second, based on the representations learned from GNNs, an alternating tri-attention method is developed to alternatively build target-aware respondent representations, answer-specific question representations, and context-aware answer representations by attention computation. GTAN finally integrates the above representations to generate answer ranking scores. Experiments on three real-world CQA datasets demonstrate GTAN significantly outperforms state-of-the-art answer ranking methods, validating the rationality of the network architecture.

Mobile agents that can leverage help from humans can potentially accomplish more complex tasks than they could entirely on their own. We develop "Help, Anna!" (HANNA), an interactive photo-realistic simulator in which an agent fulfills object-finding tasks by requesting and interpreting natural language-and-vision assistance. An agent solving tasks in a HANNA environment can leverage simulated human assistants, called ANNA (Automatic Natural Navigation Assistants), which, upon request, provide natural language and visual instructions to direct the agent towards the goals. To address the HANNA problem, we develop a memory-augmented neural agent that hierarchically models multiple levels of decision-making, and an imitation learning algorithm that teaches the agent to avoid repeating past mistakes while simultaneously predicting its own chances of making future progress. Empirically, our approach is able to ask for help more effectively than competitive baselines and, thus, attains higher task success rate on both previously seen and previously unseen environments. We publicly release code and data at https://github.com/khanhptnk/hanna . A video demo is available at https://youtu.be/18P94aaaLKg .

Large language models (LLMs) are increasingly integral as productivity assistants, but existing benchmarks fall short in rigorously evaluating their real-world instruction-following capabilities. Current benchmarks often (i) lack sufficient multilinguality, (ii) fail to capture the implicit constraints inherent in user requests, and (iii) overlook the complexities of multi-turn dialogue. To address these critical gaps and provide a more realistic assessment, we introduce TRUEBench (Trustworthy Real-world Usage Evaluation Benchmark)1, a novel benchmark specifically designed for LLM-based productivity assistants. TRUEBench distinguishes itself by featuring input prompts across 12 languages, incorporating intra-instance multilingual instructions, employing rigorous evaluation criteria to capture both explicit and implicit constraints, and including complex multi-turn dialogue scenarios with both accumulating constraints and context switches. Furthermore, to ensure reliability in evaluation, we refined constraints using an LLM validator. Extensive experiments demonstrate that TRUEBench presents significantly greater challenges than existing benchmarks; for instance, a strong model like OpenAI o1 achieved only a 69.07% overall pass rate. TRUEBench offers a demanding and realistic assessment of LLMs in practical productivity settings, highlighting their capabilities and limitations.

Evaluating long-form responses to research queries heavily relies on expert annotators, restricting attention to areas like AI where researchers can conveniently enlist colleagues. Yet, research expertise is widespread: survey articles synthesize knowledge distributed across the literature. We introduce ResearchQA, a resource for evaluating LLM systems by distilling survey articles from 75 research fields into 21K queries and 160K rubric items. Each rubric, derived jointly with queries from survey sections, lists query-specific answer evaluation criteria, i.e., citing papers, making explanations, and describing limitations. Assessments by 31 Ph.D. annotators in 8 fields indicate 96% of queries support Ph.D. information needs and 87% of rubric items should be addressed in system responses by a sentence or more. Using our rubrics, we are able to construct an automatic pairwise judge obtaining 74% agreement with expert judgments. We leverage ResearchQA to analyze competency gaps in 18 systems in over 7.6K pairwise evaluations. No parametric or retrieval-augmented system we evaluate exceeds 70% on covering rubric items, and the highest-ranking agentic system shows 75% coverage. Error analysis reveals that the highest-ranking system fully addresses less than 11% of citation rubric items, 48% of limitation items, and 49% of comparison items. We release our data to facilitate more comprehensive multi-field evaluations.

With the recent emergence of powerful instruction-tuned large language models (LLMs), various helpful conversational Artificial Intelligence (AI) systems have been deployed across many applications. When prompted by users, these AI systems successfully perform a wide range of tasks as part of a conversation. To provide some sort of memory and context, such approaches typically condition their output on the entire conversational history. Although this sensitivity to the conversational history can often lead to improved performance on subsequent tasks, we find that performance can in fact also be negatively impacted, if there is a task-switch. To the best of our knowledge, our work makes the first attempt to formalize the study of such vulnerabilities and interference of tasks in conversational LLMs caused by task-switches in the conversational history. Our experiments across 5 datasets with 15 task switches using popular LLMs reveal that many of the task-switches can lead to significant performance degradation.

Clinical question answering systems have the potential to provide clinicians with relevant and timely answers to their questions. Nonetheless, despite the advances that have been made, adoption of these systems in clinical settings has been slow. One issue is a lack of question-answering datasets which reflect the real-world needs of health professionals. In this work, we present RealMedQA, a dataset of realistic clinical questions generated by humans and an LLM. We describe the process for generating and verifying the QA pairs and assess several QA models on BioASQ and RealMedQA to assess the relative difficulty of matching answers to questions. We show that the LLM is more cost-efficient for generating "ideal" QA pairs. Additionally, we achieve a lower lexical similarity between questions and answers than BioASQ which provides an additional challenge to the top two QA models, as per the results. We release our code and our dataset publicly to encourage further research.

Embodied Question Answering (EQA) is an essential yet challenging task for robot assistants. Large vision-language models (VLMs) have shown promise for EQA, but existing approaches either treat it as static video question answering without active exploration or restrict answers to a closed set of choices. These limitations hinder real-world applicability, where a robot must explore efficiently and provide accurate answers in open-vocabulary settings. To overcome these challenges, we introduce EfficientEQA, a novel framework that couples efficient exploration with free-form answer generation. EfficientEQA features three key innovations: (1) Semantic-Value-Weighted Frontier Exploration (SFE) with Verbalized Confidence (VC) from a black-box VLM to prioritize semantically important areas to explore, enabling the agent to gather relevant information faster; (2) a BLIP relevancy-based mechanism to stop adaptively by flagging highly relevant observations as outliers to indicate whether the agent has collected enough information; and (3) a Retrieval-Augmented Generation (RAG) method for the VLM to answer accurately based on pertinent images from the agent's observation history without relying on predefined choices. Our experimental results show that EfficientEQA achieves over 15% higher answer accuracy and requires over 20% fewer exploration steps than state-of-the-art methods. Our code is available at: https://github.com/chengkaiAcademyCity/EfficientEQA

Retrieval-augmented question answering (QA) integrates external information and thereby increases the QA accuracy of reader models that lack domain knowledge. However, documents retrieved for closed domains require high expertise, so the reader model may have difficulty fully comprehending the text. Moreover, the retrieved documents contain thousands of tokens, some unrelated to the question. As a result, the documents include some inaccurate information, which could lead the reader model to mistrust the passages and could result in hallucinations. To solve these problems, we propose K-comp (Knowledge-injected compressor) which provides the knowledge required to answer correctly. The compressor automatically generates the prior knowledge necessary to facilitate the answer process prior to compression of the retrieved passages. Subsequently, the passages are compressed autoregressively, with the generated knowledge being integrated into the compression process. This process ensures alignment between the question intent and the compressed context. By augmenting this prior knowledge and concise context, the reader models are guided toward relevant answers and trust the context.

Despite growing interest in using large language models (LLMs) in healthcare, current explorations do not assess the real-world utility and safety of LLMs in clinical settings. Our objective was to determine whether two LLMs can serve information needs submitted by physicians as questions to an informatics consultation service in a safe and concordant manner. Sixty six questions from an informatics consult service were submitted to GPT-3.5 and GPT-4 via simple prompts. 12 physicians assessed the LLM responses' possibility of patient harm and concordance with existing reports from an informatics consultation service. Physician assessments were summarized based on majority vote. For no questions did a majority of physicians deem either LLM response as harmful. For GPT-3.5, responses to 8 questions were concordant with the informatics consult report, 20 discordant, and 9 were unable to be assessed. There were 29 responses with no majority on "Agree", "Disagree", and "Unable to assess". For GPT-4, responses to 13 questions were concordant, 15 discordant, and 3 were unable to be assessed. There were 35 responses with no majority. Responses from both LLMs were largely devoid of overt harm, but less than 20% of the responses agreed with an answer from an informatics consultation service, responses contained hallucinated references, and physicians were divided on what constitutes harm. These results suggest that while general purpose LLMs are able to provide safe and credible responses, they often do not meet the specific information need of a given question. A definitive evaluation of the usefulness of LLMs in healthcare settings will likely require additional research on prompt engineering, calibration, and custom-tailoring of general purpose models.

In recent years, Large Language Models have garnered significant attention for their strong performance in various natural language tasks, such as machine translation and question answering. These models demonstrate an impressive ability to generalize across diverse tasks. However, their effectiveness in tackling domain-specific tasks, such as financial sentiment analysis and monetary policy understanding, remains a topic of debate, as these tasks often require specialized knowledge and precise reasoning. To address such challenges, researchers design various prompts to unlock the models' abilities. By carefully crafting input prompts, researchers can guide these models to produce more accurate responses. Consequently, prompt engineering has become a key focus of study. Despite the advancements in both models and prompt engineering, the relationship between the two-specifically, how prompt design impacts models' ability to perform domain-specific tasks-remains underexplored. This paper aims to bridge this research gap.

In order for large language model (LLM)-based assistants to effectively adapt to evolving information needs, it must be possible to update their factual knowledge through continued training on new data. The standard recipe for doing so involves continued pre-training on new documents followed by instruction-tuning on question-answer (QA) pairs. However, we find that LLMs trained with this recipe struggle to answer questions, even though the perplexity of documents is minimized. We found that QA pairs are generally straightforward, while documents are more complex, weaving many factual statements together in an intricate manner. Therefore, we hypothesize that it is beneficial to expose LLMs to QA pairs before continued pre-training on documents so that the process of encoding knowledge from complex documents takes into account how this knowledge is accessed through questions. Based on this, we propose pre-instruction-tuning (PIT), a method that instruction-tunes on questions prior to training on documents. This contrasts with standard instruction-tuning, which learns how to extract knowledge after training on documents. Extensive experiments and ablation studies demonstrate that PIT significantly enhances the ability of LLMs to absorb knowledge from new documents, outperforming standard instruction-tuning by 17.8%.

Software development plays a crucial role in driving innovation and efficiency across modern societies. To meet the demands of this dynamic field, there is a growing need for an effective software development assistant. However, existing large language models represented by ChatGPT suffer from limited accessibility, including training data and model weights. Although other large open-source models like LLaMA have shown promise, they still struggle with understanding human intent. In this paper, we present SoTaNa, an open-source software development assistant. SoTaNa utilizes ChatGPT to generate high-quality instruction-based data for the domain of software engineering and employs a parameter-efficient fine-tuning approach to enhance the open-source foundation model, LLaMA. We evaluate the effectiveness of in answering Stack Overflow questions and demonstrate its capabilities. Additionally, we discuss its capabilities in code summarization and generation, as well as the impact of varying the volume of generated data on model performance. Notably, SoTaNa can run on a single GPU, making it accessible to a broader range of researchers. Our code, model weights, and data are public at https://github.com/DeepSoftwareAnalytics/SoTaNa.

Questions asked by humans during a conversation often contain contextual dependencies, i.e., explicit or implicit references to previous dialogue turns. These dependencies take the form of coreferences (e.g., via pronoun use) or ellipses, and can make the understanding difficult for automated systems. One way to facilitate the understanding and subsequent treatments of a question is to rewrite it into an out-of-context form, i.e., a form that can be understood without the conversational context. We propose CoQAR, a corpus containing 4.5K conversations from the Conversational Question-Answering dataset CoQA, for a total of 53K follow-up question-answer pairs. Each original question was manually annotated with at least 2 at most 3 out-of-context rewritings. CoQAR can be used in the supervised learning of three tasks: question paraphrasing, question rewriting and conversational question answering. In order to assess the quality of CoQAR's rewritings, we conduct several experiments consisting in training and evaluating models for these three tasks. Our results support the idea that question rewriting can be used as a preprocessing step for question answering models, thereby increasing their performances.

As a branch of advanced artificial intelligence, dialogue systems are prospering. Multi-turn response selection is a general research problem in dialogue systems. With the assistance of background information and pre-trained language models, the performance of state-of-the-art methods on this problem gains impressive improvement. However, existing studies neglect the importance of external commonsense knowledge. Hence, we design a Siamese network where a pre-trained Language model merges with a Graph neural network (SinLG). SinLG takes advantage of Pre-trained Language Models (PLMs) to catch the word correlations in the context and response candidates and utilizes a Graph Neural Network (GNN) to reason helpful common sense from an external knowledge graph. The GNN aims to assist the PLM in fine-tuning, and arousing its related memories to attain better performance. Specifically, we first extract related concepts as nodes from an external knowledge graph to construct a subgraph with the context response pair as a super node for each sample. Next, we learn two representations for the context response pair via both the PLM and GNN. A similarity loss between the two representations is utilized to transfer the commonsense knowledge from the GNN to the PLM. Then only the PLM is used to infer online so that efficiency can be guaranteed. Finally, we conduct extensive experiments on two variants of the PERSONA-CHAT dataset, which proves that our solution can not only improve the performance of the PLM but also achieve an efficient inference.

Recently, we have witnessed a rise in the use of Large Language Models (LLMs), especially in applications like chatbot assistants. Safety mechanisms and specialized training procedures are implemented to prevent improper responses from these assistants. In this work, we bypass these measures for ChatGPT and Gemini (and, to some extent, Bing chat) by making them impersonate complex personas with personality characteristics that are not aligned with a truthful assistant. We start by creating elaborate biographies of these personas, which we then use in a new session with the same chatbots. Our conversations then follow a role-play style to elicit prohibited responses. Using personas, we show that prohibited responses are actually provided, making it possible to obtain unauthorized, illegal, or harmful information. This work shows that by using adversarial personas, one can overcome safety mechanisms set out by ChatGPT and Gemini. We also introduce several ways of activating such adversarial personas, which show that both chatbots are vulnerable to this kind of attack. With the same principle, we introduce two defenses that push the model to interpret trustworthy personalities and make it more robust against such attacks.

When immigrating to a new country, it is easy to feel overwhelmed by the need to obtain information on financial support, housing, schooling, language courses, and other issues. If relocation is rushed or even forced, the necessity for high-quality answers to such questions is all the more urgent. Official immigration counselors are usually overbooked, and online systems could guide newcomers to the requested information or a suitable counseling service. To this end, we present OMoS-QA, a dataset of German and English questions paired with relevant trustworthy documents and manually annotated answers, specifically tailored to this scenario. Questions are automatically generated with an open-source large language model (LLM) and answer sentences are selected by crowd workers with high agreement. With our data, we conduct a comparison of 5 pretrained LLMs on the task of extractive question answering (QA) in German and English. Across all models and both languages, we find high precision and low-to-mid recall in selecting answer sentences, which is a favorable trade-off to avoid misleading users. This performance even holds up when the question language does not match the document language. When it comes to identifying unanswerable questions given a context, there are larger differences between the two languages.

We present Sparrow, an information-seeking dialogue agent trained to be more helpful, correct, and harmless compared to prompted language model baselines. We use reinforcement learning from human feedback to train our models with two new additions to help human raters judge agent behaviour. First, to make our agent more helpful and harmless, we break down the requirements for good dialogue into natural language rules the agent should follow, and ask raters about each rule separately. We demonstrate that this breakdown enables us to collect more targeted human judgements of agent behaviour and allows for more efficient rule-conditional reward models. Second, our agent provides evidence from sources supporting factual claims when collecting preference judgements over model statements. For factual questions, evidence provided by Sparrow supports the sampled response 78% of the time. Sparrow is preferred more often than baselines while being more resilient to adversarial probing by humans, violating our rules only 8% of the time when probed. Finally, we conduct extensive analyses showing that though our model learns to follow our rules it can exhibit distributional biases.

Millions of users come to online peer counseling platforms to seek support on diverse topics ranging from relationship stress to anxiety. However, studies show that online peer support groups are not always as effective as expected largely due to users' negative experiences with unhelpful counselors. Peer counselors are key to the success of online peer counseling platforms, but most of them often do not have systematic ways to receive guidelines or supervision. In this work, we introduce CARE: an interactive AI-based tool to empower peer counselors through automatic suggestion generation. During the practical training stage, CARE helps diagnose which specific counseling strategies are most suitable in the given context and provides tailored example responses as suggestions. Counselors can choose to select, modify, or ignore any suggestion before replying to the support seeker. Building upon the Motivational Interviewing framework, CARE utilizes large-scale counseling conversation data together with advanced natural language generation techniques to achieve these functionalities. We demonstrate the efficacy of CARE by performing both quantitative evaluations and qualitative user studies through simulated chats and semi-structured interviews. We also find that CARE especially helps novice counselors respond better in challenging situations.

Recent research on Large Language Models (LLMs) has led to remarkable advancements in general NLP AI assistants. Some studies have further explored the use of LLMs for planning and invoking models or APIs to address more general multi-modal user queries. Despite this progress, complex visual-based tasks still remain challenging due to the diverse nature of visual tasks. This diversity is reflected in two aspects: 1) Reasoning paths. For many real-life applications, it is hard to accurately decompose a query simply by examining the query itself. Planning based on the specific visual content and the results of each step is usually required. 2) Flexible inputs and intermediate results. Input forms could be flexible for in-the-wild cases, and involves not only a single image or video but a mixture of videos and images, e.g., a user-view image with some reference videos. Besides, a complex reasoning process will also generate diverse multimodal intermediate results, e.g., video narrations, segmented video clips, etc. To address such general cases, we propose a multi-modal AI assistant, AssistGPT, with an interleaved code and language reasoning approach called Plan, Execute, Inspect, and Learn (PEIL) to integrate LLMs with various tools. Specifically, the Planner is capable of using natural language to plan which tool in Executor should do next based on the current reasoning progress. Inspector is an efficient memory manager to assist the Planner to feed proper visual information into a specific tool. Finally, since the entire reasoning process is complex and flexible, a Learner is designed to enable the model to autonomously explore and discover the optimal solution. We conducted experiments on A-OKVQA and NExT-QA benchmarks, achieving state-of-the-art results. Moreover, showcases demonstrate the ability of our system to handle questions far more complex than those found in the benchmarks.

Recent Large Language Models (LLMs) have shown remarkable capabilities in mimicking fictional characters or real humans in conversational settings. However, the realism and consistency of these responses can be further enhanced by providing richer information of the agent being mimicked. In this paper, we propose a novel approach to generate more realistic and consistent responses from LLMs, leveraging five senses, attributes, emotional states, relationship with the interlocutor, and memories. By incorporating these factors, we aim to increase the LLM's capacity for generating natural and realistic reactions in conversational exchanges. Through our research, we expect to contribute to the development of LLMs that demonstrate improved capabilities in mimicking fictional characters. We release a new benchmark dataset and all our codes, prompts, and sample results on our Github: https://github.com/srafsasm/InfoRichBot

Large language models (LLMs) are capable of generating multiple responses to a single prompt, yet little effort has been expended to help end-users or system designers make use of this capability. In this paper, we explore how to present many LLM responses at once. We design five features, which include both pre-existing and novel methods for computing similarities and differences across textual documents, as well as how to render their outputs. We report on a controlled user study (n=24) and eight case studies evaluating these features and how they support users in different tasks. We find that the features support a wide variety of sensemaking tasks and even make tasks previously considered to be too difficult by our participants now tractable. Finally, we present design guidelines to inform future explorations of new LLM interfaces.

Retrieval-augmented generation resorts to content retrieved from external sources in order to leverage the performance of large language models in downstream tasks. The excessive volume of retrieved content, the possible dispersion of its parts, or their out of focus range may happen nevertheless to eventually have a detrimental rather than an incremental effect. To mitigate this issue and improve retrieval-augmented generation, we propose a method to refine the retrieved content before it is included in the prompt by resorting to meta-prompting optimization. Put to empirical test with the demanding multi-hop question answering task from the StrategyQA dataset, the evaluation results indicate that this method outperforms a similar retrieval-augmented system but without this method by over 30%.

Community Question Answering (CQA) fora such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of community-based questions. Each question thread can receive a large number of answers with different perspectives. One goal of answer summarization is to produce a summary that reflects the range of answer perspectives. A major obstacle for this task is the absence of a dataset to provide supervision for producing such summaries. Recent works propose heuristics to create such data, but these are often noisy and do not cover all answer perspectives present. This work introduces a novel dataset of 4,631 CQA threads for answer summarization curated by professional linguists. Our pipeline gathers annotations for all subtasks of answer summarization, including relevant answer sentence selection, grouping these sentences based on perspectives, summarizing each perspective, and producing an overall summary. We analyze and benchmark state-of-the-art models on these subtasks and introduce a novel unsupervised approach for multi-perspective data augmentation that boosts summarization performance according to automatic evaluation. Finally, we propose reinforcement learning rewards to improve factual consistency and answer coverage and analyze areas for improvement.

We present HEAD-QA, a multi-choice question answering testbed to encourage research on complex reasoning. The questions come from exams to access a specialized position in the Spanish healthcare system, and are challenging even for highly specialized humans. We then consider monolingual (Spanish) and cross-lingual (to English) experiments with information retrieval and neural techniques. We show that: (i) HEAD-QA challenges current methods, and (ii) the results lag well behind human performance, demonstrating its usefulness as a benchmark for future work.

Question Answering (QA) returns concise answers or answer lists from natural language text given a context document. Many resources go into curating QA datasets to advance robust models' development. There is a surge of QA datasets for languages like English, however, this is not true for Amharic. Amharic, the official language of Ethiopia, is the second most spoken Semitic language in the world. There is no published or publicly available Amharic QA dataset. Hence, to foster the research in Amharic QA, we present the first Amharic QA (AmQA) dataset. We crowdsourced 2628 question-answer pairs over 378 Wikipedia articles. Additionally, we run an XLMR Large-based baseline model to spark open-domain QA research interest. The best-performing baseline achieves an F-score of 69.58 and 71.74 in reader-retriever QA and reading comprehension settings respectively.

This study investigates the consistency of feedback ratings generated by OpenAI's GPT-4, a state-of-the-art artificial intelligence language model, across multiple iterations, time spans and stylistic variations. The model rated responses to tasks within the Higher Education (HE) subject domain of macroeconomics in terms of their content and style. Statistical analysis was conducted in order to learn more about the interrater reliability, consistency of the ratings across iterations and the correlation between ratings in terms of content and style. The results revealed a high interrater reliability with ICC scores ranging between 0.94 and 0.99 for different timespans, suggesting that GPT-4 is capable of generating consistent ratings across repetitions with a clear prompt. Style and content ratings show a high correlation of 0.87. When applying a non-adequate style the average content ratings remained constant, while style ratings decreased, which indicates that the large language model (LLM) effectively distinguishes between these two criteria during evaluation. The prompt used in this study is furthermore presented and explained. Further research is necessary to assess the robustness and reliability of AI models in various use cases.

Scholastic trivia competitions test knowledge and intelligence through mastery of question answering. Modern question answering benchmarks are one variant of the Turing test. Specifically, answering a set of questions as well as a human is a minimum bar towards demonstrating human-like intelligence. This paper makes the case that the format of one competition -- where participants can answer in the middle of hearing a question (incremental) -- better differentiates the skill between (human or machine) players. Additionally, merging a sequential decision-making sub-task with question answering (QA) provides a good setting for research in model calibration and opponent modeling. Thus, embedded in this task are three machine learning challenges: (1) factoid QA over thousands of Wikipedia-like answers, (2) calibration of the QA model's confidence scores, and (3) sequential decision-making that incorporates knowledge of the QA model, its calibration, and what the opponent may do. We make two contributions: (1) collecting and curating a large factoid QA dataset and an accompanying gameplay dataset, and (2) developing a model that addresses these three machine learning challenges. In addition to offline evaluation, we pitted our model against some of the most accomplished trivia players in the world in a series of exhibition matches spanning several years. Throughout this paper, we show that collaborations with the vibrant trivia community have contributed to the quality of our dataset, spawned new research directions, and doubled as an exciting way to engage the public with research in machine learning and natural language processing.

We present the ARC-DA dataset, a direct-answer ("open response", "freeform") version of the ARC (AI2 Reasoning Challenge) multiple-choice dataset. While ARC has been influential in the community, its multiple-choice format is unrepresentative of real-world questions, and multiple choice formats can be particularly susceptible to artifacts. The ARC-DA dataset addresses these concerns by converting questions to direct-answer format using a combination of crowdsourcing and expert review. The resulting dataset contains 2985 questions with a total of 8436 valid answers (questions typically have more than one valid answer). ARC-DA is one of the first DA datasets of natural questions that often require reasoning, and where appropriate question decompositions are not evident from the questions themselves. We describe the conversion approach taken, appropriate evaluation metrics, and several strong models. Although high, the best scores (81% GENIE, 61.4% F1, 63.2% ROUGE-L) still leave considerable room for improvement. In addition, the dataset provides a natural setting for new research on explanation, as many questions require reasoning to construct answers. We hope the dataset spurs further advances in complex question-answering by the community. ARC-DA is available at https://allenai.org/data/arc-da

The availability of powerful open-source large language models (LLMs) opens exciting use-cases, such as automated personal assistants that adapt to the user's unique data and demands. Two key desiderata for such assistants are personalization-in the sense that the assistant should reflect the user's own style-and privacy-in the sense that users may prefer to always store their personal data locally, on their own computing device. We present a new design for such an automated assistant, for the specific use case of personal assistant for email generation, which we call Panza. Specifically, Panza can be both trained and inferenced locally on commodity hardware, and is personalized to the user's writing style. Panza's personalization features are based on a new technique called data playback, which allows us to fine-tune an LLM to better reflect a user's writing style using limited data. We show that, by combining efficient fine-tuning and inference methods, Panza can be executed entirely locally using limited resources-specifically, it can be executed within the same resources as a free Google Colab instance. Finally, our key methodological contribution is a careful study of evaluation metrics, and of how different choices of system components (e.g. the use of Retrieval-Augmented Generation or different fine-tuning approaches) impact the system's performance.

Explainability is one of the key elements for building trust in AI systems. Among numerous attempts to make AI explainable, quantifying the effect of explanations remains a challenge in conducting human-AI collaborative tasks. Aside from the ability to predict the overall behavior of AI, in many applications, users need to understand an AI agent's competency in different aspects of the task domain. In this paper, we evaluate the impact of explanations on the user's mental model of AI agent competency within the task of visual question answering (VQA). We quantify users' understanding of competency, based on the correlation between the actual system performance and user rankings. We introduce an explainable VQA system that uses spatial and object features and is powered by the BERT language model. Each group of users sees only one kind of explanation to rank the competencies of the VQA model. The proposed model is evaluated through between-subject experiments to probe explanations' impact on the user's perception of competency. The comparison between two VQA models shows BERT based explanations and the use of object features improve the user's prediction of the model's competencies.

Large language models (LLMs) are increasingly used in interactive applications, and human evaluation remains the gold standard for assessing their performance in multi-turn conversations. Since human studies are costly, time-consuming, and hard to reproduce, recent work explores using LLMs to simulate users for automatic assistant evaluation. However, there is no benchmark or systematic study to evaluate whether these simulated users are reliable stand-ins for real users. To address this, we introduce SimulatorArena, a benchmark of 909 annotated human-LLM conversations on two interactive tasks -- math tutoring and document creation. SimulatorArena evaluates simulators based on how closely their messages match human behavior and how well their assistant ratings align with human judgments. Experiments on various simulator methods show that simulators conditioned on user profiles, capturing traits like background and message styles, align closely with human judgments. They reach Spearman's rho of 0.7 on both tasks, providing a practical, scalable alternative to human evaluation. Using the best simulator for each task, we benchmark 18 assistants, including the latest LLMs such as GPT-5, Claude 4.1 Opus, and Gemini 2.5 Pro.

In aligning large language models (LLMs), utilizing feedback from existing advanced AI rather than humans is an important method to scale supervisory signals. However, it is highly challenging for AI to understand human intentions and societal values, and provide accurate preference feedback based on these. Current AI feedback methods rely on powerful LLMs, carefully designed specific principles to describe human intentions, and are easily influenced by position bias. To address these issues, we propose a self-reference-based AI feedback framework that enables a 13B Llama2-Chat to provide high-quality feedback under simple and general principles such as ``best for humanity``. Specifically, we allow the AI to first respond to the user's instructions, then generate criticism of other answers based on its own response as a reference, and finally determine which answer better fits human preferences according to the criticism. Additionally, we use a self-consistency method to further reduce the impact of position bias, and employ semantic perplexity to calculate the preference strength differences between different answers. Experimental results show that our method enables 13B and 70B Llama2-Chat annotators to provide high-quality preference feedback, and the policy models trained based on these preference data achieve significant advantages in benchmark datasets through reinforcement learning.

Indirect User Requests (IURs), such as "It's cold in here" instead of "Could you please increase the temperature?" are common in human-human task-oriented dialogue and require world knowledge and pragmatic reasoning from the listener. While large language models (LLMs) can handle these requests effectively, smaller models deployed on virtual assistants often struggle due to resource constraints. Moreover, existing task-oriented dialogue benchmarks lack sufficient examples of complex discourse phenomena such as indirectness. To address this, we propose a set of linguistic criteria along with an LLM-based pipeline for generating realistic IURs to test natural language understanding (NLU) and dialogue state tracking (DST) models before deployment in a new domain. We also release IndirectRequests, a dataset of IURs based on the Schema Guided Dialog (SGD) corpus, as a comparative testbed for evaluating the performance of smaller models in handling indirect requests.

The opioid crisis represents a significant moment in public health that reveals systemic shortcomings across regulatory systems, healthcare practices, corporate governance, and public policy. Analyzing how these interconnected systems simultaneously failed to protect public health requires innovative analytic approaches for exploring the vast amounts of data and documents disclosed in the UCSF-JHU Opioid Industry Documents Archive (OIDA). The complexity, multimodal nature, and specialized characteristics of these healthcare-related legal and corporate documents necessitate more advanced methods and models tailored to specific data types and detailed annotations, ensuring the precision and professionalism in the analysis. In this paper, we tackle this challenge by organizing the original dataset according to document attributes and constructing a benchmark with 400k training documents and 10k for testing. From each document, we extract rich multimodal information-including textual content, visual elements, and layout structures-to capture a comprehensive range of features. Using multiple AI models, we then generate a large-scale dataset comprising 360k training QA pairs and 10k testing QA pairs. Building on this foundation, we develop domain-specific multimodal Large Language Models (LLMs) and explore the impact of multimodal inputs on task performance. To further enhance response accuracy, we incorporate historical QA pairs as contextual grounding for answering current queries. Additionally, we incorporate page references within the answers and introduce an importance-based page classifier, further improving the precision and relevance of the information provided. Preliminary results indicate the improvements with our AI assistant in document information extraction and question-answering tasks. The dataset is available at: https://huggingface.co/datasets/opioidarchive/oida-qa

Humans seek information regarding a specific topic through performing a conversation containing a series of questions and answers. In the pursuit of conversational question answering research, we introduce the PCoQA, the first Persian Conversational Question Answering dataset, a resource comprising information-seeking dialogs encompassing a total of 9,026 contextually-driven questions. Each dialog involves a questioner, a responder, and a document from the Wikipedia; The questioner asks several inter-connected questions from the text and the responder provides a span of the document as the answer for each question. PCoQA is designed to present novel challenges compared to previous question answering datasets including having more open-ended non-factual answers, longer answers, and fewer lexical overlaps. This paper not only presents the comprehensive PCoQA dataset but also reports the performance of various benchmark models. Our models include baseline models and pre-trained models, which are leveraged to boost the performance of the model. The dataset and benchmarks are available at our Github page.

Pir\'a is a reading comprehension dataset focused on the ocean, the Brazilian coast, and climate change, built from a collection of scientific abstracts and reports on these topics. This dataset represents a versatile language resource, particularly useful for testing the ability of current machine learning models to acquire expert scientific knowledge. Despite its potential, a detailed set of baselines has not yet been developed for Pir\'a. By creating these baselines, researchers can more easily utilize Pir\'a as a resource for testing machine learning models across a wide range of question answering tasks. In this paper, we define six benchmarks over the Pir\'a dataset, covering closed generative question answering, machine reading comprehension, information retrieval, open question answering, answer triggering, and multiple choice question answering. As part of this effort, we have also produced a curated version of the original dataset, where we fixed a number of grammar issues, repetitions, and other shortcomings. Furthermore, the dataset has been extended in several new directions, so as to face the aforementioned benchmarks: translation of supporting texts from English into Portuguese, classification labels for answerability, automatic paraphrases of questions and answers, and multiple choice candidates. The results described in this paper provide several points of reference for researchers interested in exploring the challenges provided by the Pir\'a dataset.

Current approaches to question answering rely on pre-trained language models (PLMs) like RoBERTa. This work challenges the existing question-answer encoding convention and explores finer representations. We begin with testing various pooling methods compared to using the begin-of-sentence token as a question representation for better quality. Next, we explore opportunities to simultaneously embed all answer candidates with the question. This enables cross-reference between answer choices and improves inference throughput via reduced memory usage. Despite their simplicity and effectiveness, these methods have yet to be widely studied in current frameworks. We experiment with different PLMs, and with and without the integration of knowledge graphs. Results prove that the memory efficacy of the proposed techniques with little sacrifice in performance. Practically, our work enhances 38-100% throughput with 26-65% speedups on consumer-grade GPUs by allowing for considerably larger batch sizes. Our work sends a message to the community with promising directions in both representation quality and efficiency for the question-answering task in natural language processing.

Smart home assistants function best when user commands are direct and well-specified (e.g., "turn on the kitchen light"), or when a hard-coded routine specifies the response. In more natural communication, however, human speech is unconstrained, often describing goals (e.g., "make it cozy in here" or "help me save energy") rather than indicating specific target devices and actions to take on those devices. Current systems fail to understand these under-specified commands since they cannot reason about devices and settings as they relate to human situations. We introduce large language models (LLMs) to this problem space, exploring their use for controlling devices and creating automation routines in response to under-specified user commands in smart homes. We empirically study the baseline quality and failure modes of LLM-created action plans with a survey of age-diverse users. We find that LLMs can reason creatively to achieve challenging goals, but they experience patterns of failure that diminish their usefulness. We address these gaps with Sasha, a smarter smart home assistant. Sasha responds to loosely-constrained commands like "make it cozy" or "help me sleep better" by executing plans to achieve user goals, e.g., setting a mood with available devices, or devising automation routines. We implement and evaluate Sasha in a hands-on user study, showing the capabilities and limitations of LLM-driven smart homes when faced with unconstrained user-generated scenarios.

An abundance of datasets and availability of reliable evaluation metrics have resulted in strong progress in factoid question answering (QA). This progress, however, does not easily transfer to the task of long-form QA, where the goal is to answer questions that require in-depth explanations. The hurdles include (i) a lack of high-quality data, and (ii) the absence of a well-defined notion of the answer's quality. In this work, we address these problems by (i) releasing a novel dataset and a task that we call ASQA (Answer Summaries for Questions which are Ambiguous); and (ii) proposing a reliable metric for measuring performance on ASQA. Our task focuses on factoid questions that are ambiguous, that is, have different correct answers depending on interpretation. Answers to ambiguous questions should synthesize factual information from multiple sources into a long-form summary that resolves the ambiguity. In contrast to existing long-form QA tasks (such as ELI5), ASQA admits a clear notion of correctness: a user faced with a good summary should be able to answer different interpretations of the original ambiguous question. We use this notion of correctness to define an automated metric of performance for ASQA. Our analysis demonstrates an agreement between this metric and human judgments, and reveals a considerable gap between human performance and strong baselines.

While intelligent virtual assistants like Siri, Alexa, and Google Assistant have become ubiquitous in modern life, they still face limitations in their ability to follow multi-step instructions and accomplish complex goals articulated in natural language. However, recent breakthroughs in large language models (LLMs) show promise for overcoming existing barriers by enhancing natural language processing and reasoning capabilities. Though promising, applying LLMs to create more advanced virtual assistants still faces challenges like ensuring robust performance and handling variability in real-world user commands. This paper proposes a novel LLM-based virtual assistant that can automatically perform multi-step operations within mobile apps based on high-level user requests. The system represents an advance in assistants by providing an end-to-end solution for parsing instructions, reasoning about goals, and executing actions. LLM-based Process Automation (LLMPA) has modules for decomposing instructions, generating descriptions, detecting interface elements, predicting next actions, and error checking. Experiments demonstrate the system completing complex mobile operation tasks in Alipay based on natural language instructions. This showcases how large language models can enable automated assistants to accomplish real-world tasks. The main contributions are the novel LLMPA architecture optimized for app process automation, the methodology for applying LLMs to mobile apps, and demonstrations of multi-step task completion in a real-world environment. Notably, this work represents the first real-world deployment and extensive evaluation of a large language model-based virtual assistant in a widely used mobile application with an enormous user base numbering in the hundreds of millions.

We describe a Question Answering (QA) dataset that contains complex questions with conditional answers, i.e. the answers are only applicable when certain conditions apply. We call this dataset ConditionalQA. In addition to conditional answers, the dataset also features: (1) long context documents with information that is related in logically complex ways; (2) multi-hop questions that require compositional logical reasoning; (3) a combination of extractive questions, yes/no questions, questions with multiple answers, and not-answerable questions; (4) questions asked without knowing the answers. We show that ConditionalQA is challenging for many of the existing QA models, especially in selecting answer conditions. We believe that this dataset will motivate further research in answering complex questions over long documents. Data and leaderboard are publicly available at https://github.com/haitian-sun/ConditionalQA.

Large language models (LLMs) have demonstrated remarkable effectiveness in completing various tasks such as reasoning, translation, and question answering. However the issue of factual incorrect content in LLM-generated responses remains a persistent challenge. In this study, we evaluate both proprietary and open-source LLMs on their ability to respond with relevant research papers and accurate links to articles hosted on the arXiv platform, based on high level prompts. To facilitate this evaluation, we introduce arXivBench, a benchmark specifically designed to assess LLM performance across eight major subject categories on arXiv and five subfields within computer science, one of the most popular categories among them. Our findings reveal a concerning accuracy of LLM-generated responses depending on the subject, with some subjects experiencing significantly lower accuracy than others. Notably, Claude-3.5-Sonnet exhibits a substantial advantage in generating both relevant and accurate responses. And interestingly, most LLMs achieve a much higher accuracy in the Artificial Intelligence sub-field than other sub-fields. This benchmark provides a standardized tool for evaluating the reliability of LLM-generated scientific responses, promoting more dependable use of LLMs in academic and research environments. Our code is open-sourced at https://github.com/arxivBenchLLM/arXivBench and our dataset is available on huggingface at https://huggingface.co/datasets/arXivBenchLLM/arXivBench.

Throughout the course of my Ph.D., I have been designing the user experience (UX) of various machine learning (ML) systems. In this workshop, I share two projects as case studies in which people engage with ML in much more complicated and nuanced ways than the technical HCML work might assume. The first case study describes how cardiology teams in three hospitals used a clinical decision-support system that helps them decide whether and when to implant an artificial heart to a heart failure patient. I demonstrate that physicians cannot draw on their decision-making experience by seeing only patient data on paper. They are also confused by some fundamental premises upon which ML operates. For example, physicians asked: Are ML predictions made based on clinicians' best efforts? Is it ethical to make decisions based on previous patients' collective outcomes? In the second case study, my collaborators and I designed an intelligent text editor, with the goal of improving authors' writing experience with NLP (Natural Language Processing) technologies. We prototyped a number of generative functionalities where the system provides phrase-or-sentence-level writing suggestions upon user request. When writing with the prototype, however, authors shared that they need to "see where the sentence is going two paragraphs later" in order to decide whether the suggestion aligns with their writing; Some even considered adopting machine suggestions as plagiarism, therefore "is simply wrong". By sharing these unexpected and intriguing responses from these real-world ML users, I hope to start a discussion about such previously-unknown complexities and nuances of -- as the workshop proposal states -- "putting ML at the service of people in a way that is accessible, useful, and trustworthy to all".

Answer Sentence Selection (AS2) is a critical task for designing effective retrieval-based Question Answering (QA) systems. Most advancements in AS2 focus on English due to the scarcity of annotated datasets for other languages. This lack of resources prevents the training of effective AS2 models in different languages, creating a performance gap between QA systems in English and other locales. In this paper, we introduce new high-quality datasets for AS2 in five European languages (French, German, Italian, Portuguese, and Spanish), obtained through supervised Automatic Machine Translation (AMT) of existing English AS2 datasets such as ASNQ, WikiQA, and TREC-QA using a Large Language Model (LLM). We evaluated our approach and the quality of the translated datasets through multiple experiments with different Transformer architectures. The results indicate that our datasets are pivotal in producing robust and powerful multilingual AS2 models, significantly contributing to closing the performance gap between English and other languages.

The aerospace industry relies on massive collections of complex and technical documents covering system descriptions, manuals or procedures. This paper presents a question answering (QA) system that would help aircraft pilots access information in this documentation by naturally interacting with the system and asking questions in natural language. After describing each module of the dialog system, we present a multi-task based approach for the QA module which enables performance improvement on a Flight Crew Operating Manual (FCOM) dataset. A method to combine scores from the retriever and the QA modules is also presented.

Advanced AI assistants combine frontier LLMs and tool access to autonomously perform complex tasks on behalf of users. While the helpfulness of such assistants can increase dramatically with access to user information including emails and documents, this raises privacy concerns about assistants sharing inappropriate information with third parties without user supervision. To steer information-sharing assistants to behave in accordance with privacy expectations, we propose to operationalize contextual integrity (CI), a framework that equates privacy with the appropriate flow of information in a given context. In particular, we design and evaluate a number of strategies to steer assistants' information-sharing actions to be CI compliant. Our evaluation is based on a novel form filling benchmark composed of synthetic data and human annotations, and it reveals that prompting frontier LLMs to perform CI-based reasoning yields strong results.

While research on dialogue response generation has primarily focused on generating coherent responses conditioning on textual context, the critical question of when to respond grounded on the temporal context remains underexplored. To bridge this gap, we propose a novel task called timely dialogue response generation and introduce the TimelyChat benchmark, which evaluates the capabilities of language models to predict appropriate time intervals and generate time-conditioned responses. Additionally, we construct a large-scale training dataset by leveraging unlabeled event knowledge from a temporal commonsense knowledge graph and employing a large language model (LLM) to synthesize 55K event-driven dialogues. We then train Timer, a dialogue agent designed to proactively predict time intervals and generate timely responses that align with those intervals. Experimental results show that Timer outperforms prompting-based LLMs and other fine-tuned baselines in both turn-level and dialogue-level evaluations. We publicly release our data, model, and code.

Pre-trained large language models (LLMs) can be tailored to adhere to human instructions through instruction tuning. However, due to shifts in the distribution of test-time data, they may not always execute instructions accurately, potentially generating factual errors or misaligned content when acting as chat assistants. To enhance the reliability of LLMs in following instructions, we propose the study of selective instruction following, whereby the system declines to execute instructions if the anticipated response quality is low. We train judge models that can predict numerical quality scores for model responses. To address data scarcity, we introduce Self-J, a novel self-training framework for developing judge models without needing human-annotated quality scores. Our method leverages the model's inherent self-evaluation capability to extract information about response quality from labeled instruction-tuning data. It incorporates a gold reference answer to facilitate self-evaluation and recalibrates by assessing the semantic similarity between the response sample and the gold reference. During the training phase, we implement self-distillation as a regularization technique to enhance the capability of reference-free estimation. To validate alignment evaluation on general instruction-following tasks, we collect large-scale high-quality instructions from Hugging Face for model training and evaluation. Extensive experiments on five open-source models show that our method correlates much more with GPT-4 than strong baselines, e.g., supervised models distilled from GPT-4 and GPT-3.5-turbo. Our analysis shows our model's strong generalization across domains. Additionally, our judge models serve as good reward models, e.g., boosting WizardLM-13B-V1.2 from 89.17 to 92.48 and from 12.03 to 15.90 in version v1 and v2 of AlpacaEval respectively using best-of-32 sampling with our judge models.

Recent advancements in open-domain question answering (ODQA), i.e., finding answers from large open-domain corpus like Wikipedia, have led to human-level performance on many datasets. However, progress in QA over book stories (Book QA) lags behind despite its similar task formulation to ODQA. This work provides a comprehensive and quantitative analysis about the difficulty of Book QA: (1) We benchmark the research on the NarrativeQA dataset with extensive experiments with cutting-edge ODQA techniques. This quantifies the challenges Book QA poses, as well as advances the published state-of-the-art with a sim7\% absolute improvement on Rouge-L. (2) We further analyze the detailed challenges in Book QA through human studies.\url{https://github.com/gorov/BookQA.} Our findings indicate that the event-centric questions dominate this task, which exemplifies the inability of existing QA models to handle event-oriented scenarios.

The dream to create AI assistants as capable and versatile as the fictional J.A.R.V.I.S from Iron Man has long captivated imaginations. With the evolution of (multi-modal) large language models ((M)LLMs), this dream is closer to reality, as (M)LLM-based Agents using computing devices (e.g., computers and mobile phones) by operating within the environments and interfaces (e.g., Graphical User Interface (GUI)) provided by operating systems (OS) to automate tasks have significantly advanced. This paper presents a comprehensive survey of these advanced agents, designated as OS Agents. We begin by elucidating the fundamentals of OS Agents, exploring their key components including the environment, observation space, and action space, and outlining essential capabilities such as understanding, planning, and grounding. We then examine methodologies for constructing OS Agents, focusing on domain-specific foundation models and agent frameworks. A detailed review of evaluation protocols and benchmarks highlights how OS Agents are assessed across diverse tasks. Finally, we discuss current challenges and identify promising directions for future research, including safety and privacy, personalization and self-evolution. This survey aims to consolidate the state of OS Agents research, providing insights to guide both academic inquiry and industrial development. An open-source GitHub repository is maintained as a dynamic resource to foster further innovation in this field. We present a 9-page version of our work, accepted by ACL 2025, to provide a concise overview to the domain.

Large language models (LLMs) are revolutionizing education, with LLM-based agents playing a key role in simulating student behavior. A major challenge in student simulation is modeling the diverse learning patterns of students at various cognitive levels. However, current LLMs, typically trained as ``helpful assistants'', target at generating perfect responses. As a result, they struggle to simulate students with diverse cognitive abilities, as they often produce overly advanced answers, missing the natural imperfections that characterize student learning and resulting in unrealistic simulations. To address this issue, we propose a training-free framework for student simulation. We begin by constructing a cognitive prototype for each student using a knowledge graph, which captures their understanding of concepts from past learning records. This prototype is then mapped to new tasks to predict student performance. Next, we simulate student solutions based on these predictions and iteratively refine them using a beam search method to better replicate realistic mistakes. To validate our approach, we construct the Student\_100 dataset, consisting of 100 students working on Python programming and 5,000 learning records. Experimental results show that our method consistently outperforms baseline models, achieving 100% improvement in simulation accuracy.

The growing capabilities of large language models and multimodal systems have spurred interest in voice-first AI assistants, yet existing benchmarks are inadequate for evaluating the full range of these systems' capabilities. We introduce VoiceAssistant-Eval, a comprehensive benchmark designed to assess AI assistants across listening, speaking, and viewing. VoiceAssistant-Eval comprises 10,497 curated examples spanning 13 task categories. These tasks include natural sounds, music, and spoken dialogue for listening; multi-turn dialogue, role-play imitation, and various scenarios for speaking; and highly heterogeneous images for viewing. To demonstrate its utility, we evaluate 21 open-source models and GPT-4o-Audio, measuring the quality of the response content and speech, as well as their consistency. The results reveal three key findings: (1) proprietary models do not universally outperform open-source models; (2) most models excel at speaking tasks but lag in audio understanding; and (3) well-designed smaller models can rival much larger ones. Notably, the mid-sized Step-Audio-2-mini (7B) achieves more than double the listening accuracy of LLaMA-Omni2-32B-Bilingual. However, challenges remain: multimodal (audio plus visual) input and role-play voice imitation tasks are difficult for current models, and significant gaps persist in robustness and safety alignment. VoiceAssistant-Eval identifies these gaps and establishes a rigorous framework for evaluating and guiding the development of next-generation AI assistants. Code and data will be released at https://mathllm.github.io/VoiceAssistantEval/ .

An important task for designing QA systems is answer sentence selection (AS2): selecting the sentence containing (or constituting) the answer to a question from a set of retrieved relevant documents. In this paper, we propose three novel sentence-level transformer pre-training objectives that incorporate paragraph-level semantics within and across documents, to improve the performance of transformers for AS2, and mitigate the requirement of large labeled datasets. Specifically, the model is tasked to predict whether: (i) two sentences are extracted from the same paragraph, (ii) a given sentence is extracted from a given paragraph, and (iii) two paragraphs are extracted from the same document. Our experiments on three public and one industrial AS2 datasets demonstrate the empirical superiority of our pre-trained transformers over baseline models such as RoBERTa and ELECTRA for AS2.

Question answering (QA) has become an important application in the advanced development of large language models. General pre-trained large language models for question-answering are not trained to properly understand the knowledge or terminology for a specific domain, such as finance, healthcare, education, and customer service for a product. To better cater to domain-specific understanding, we build an in-house question-answering system for Adobe products. We propose a novel framework to compile a large question-answer database and develop the approach for retrieval-aware finetuning of a Large Language model. We showcase that fine-tuning the retriever leads to major improvements in the final generation. Our overall approach reduces hallucinations during generation while keeping in context the latest retrieval information for contextual grounding.

Large Language Model (LLM)-based applications are graduating from research prototypes to products serving millions of users, influencing how people write and consume information. A prominent example is the appearance of Answer Engines: LLM-based generative search engines supplanting traditional search engines. Answer engines not only retrieve relevant sources to a user query but synthesize answer summaries that cite the sources. To understand these systems' limitations, we first conducted a study with 21 participants, evaluating interactions with answer vs. traditional search engines and identifying 16 answer engine limitations. From these insights, we propose 16 answer engine design recommendations, linked to 8 metrics. An automated evaluation implementing our metrics on three popular engines (You.com, Perplexity.ai, BingChat) quantifies common limitations (e.g., frequent hallucination, inaccurate citation) and unique features (e.g., variation in answer confidence), with results mirroring user study insights. We release our Answer Engine Evaluation benchmark (AEE) to facilitate transparent evaluation of LLM-based applications.

Given the rapid adoption of generative AI and its potential to impact a wide range of tasks, understanding the effects of AI on the economy is one of society's most important questions. In this work, we take a step toward that goal by analyzing the work activities people do with AI, how successfully and broadly those activities are done, and combine that with data on what occupations do those activities. We analyze a dataset of 200k anonymized and privacy-scrubbed conversations between users and Microsoft Bing Copilot, a publicly available generative AI system. We find the most common work activities people seek AI assistance for involve gathering information and writing, while the most common activities that AI itself is performing are providing information and assistance, writing, teaching, and advising. Combining these activity classifications with measurements of task success and scope of impact, we compute an AI applicability score for each occupation. We find the highest AI applicability scores for knowledge work occupation groups such as computer and mathematical, and office and administrative support, as well as occupations such as sales whose work activities involve providing and communicating information. Additionally, we characterize the types of work activities performed most successfully, how wage and education correlate with AI applicability, and how real-world usage compares to predictions of occupational AI impact.

Some Question Answering (QA) systems rely on knowledge bases (KBs) to provide accurate answers. Entity Linking (EL) plays a critical role in linking natural language mentions to KB entries. However, most existing EL methods are designed for long contexts and do not perform well on short, ambiguous user questions in QA tasks. We propose an entity linking agent for QA, based on a Large Language Model that simulates human cognitive workflows. The agent actively identifies entity mentions, retrieves candidate entities, and makes decision. To verify the effectiveness of our agent, we conduct two experiments: tool-based entity linking and QA task evaluation. The results confirm the robustness and effectiveness of our agent.

Rationality and emotion are two fundamental elements of humans. Endowing agents with rationality and emotion has been one of the major milestones in AI. However, in the field of conversational AI, most existing models only specialize in one aspect and neglect the other, which often leads to dull or unrelated responses. In this paper, we hypothesize that combining rationality and emotion into conversational agents can improve response quality. To test the hypothesis, we focus on one fundamental aspect of rationality, i.e., commonsense, and propose CARE, a novel model for commonsense-aware emotional response generation. Specifically, we first propose a framework to learn and construct commonsense-aware emotional latent concepts of the response given an input message and a desired emotion. We then propose three methods to collaboratively incorporate the latent concepts into response generation. Experimental results on two large-scale datasets support our hypothesis and show that our model can produce more accurate and commonsense-aware emotional responses and achieve better human ratings than state-of-the-art models that only specialize in one aspect.

Audio question answering (AQA) is a multimodal translation task where a system analyzes an audio signal and a natural language question, to generate a desirable natural language answer. In this paper, we introduce Clotho-AQA, a dataset for Audio question answering consisting of 1991 audio files each between 15 to 30 seconds in duration selected from the Clotho dataset. For each audio file, we collect six different questions and corresponding answers by crowdsourcing using Amazon Mechanical Turk. The questions and answers are produced by different annotators. Out of the six questions for each audio, two questions each are designed to have 'yes' and 'no' as answers, while the remaining two questions have other single-word answers. For each question, we collect answers from three different annotators. We also present two baseline experiments to describe the usage of our dataset for the AQA task - an LSTM-based multimodal binary classifier for 'yes' or 'no' type answers and an LSTM-based multimodal multi-class classifier for 828 single-word answers. The binary classifier achieved an accuracy of 62.7% and the multi-class classifier achieved a top-1 accuracy of 54.2% and a top-5 accuracy of 93.7%. Clotho-AQA dataset is freely available online at https://zenodo.org/record/6473207.

We present our systems submitted for the shared tasks of Acronym Identification (AI) and Acronym Disambiguation (AD) held under Workshop on SDU. We mainly experiment with BERT and SciBERT. In addition, we assess the effectiveness of "BIOless" tagging and blending along with the prowess of ensembling in AI. For AD, we formulate the problem as a span prediction task, experiment with different training techniques and also leverage the use of external data. Our systems rank 11th and 3rd in AI and AD tasks respectively.

We study secret elicitation: discovering knowledge that an AI possesses but does not explicitly verbalize. As a testbed, we train three families of large language models (LLMs) to possess specific knowledge that they apply downstream but deny knowing when asked directly. For example, in one setting, we train an LLM to generate replies that are consistent with knowing the user is female, while denying this knowledge when asked directly. We then design various black-box and white-box secret elicitation techniques and evaluate them based on whether they can help an LLM auditor successfully guess the secret knowledge. Many of our techniques improve on simple baselines. Our most effective techniques (performing best in 2/3 settings) are based on prefill attacks, a black-box technique where the LLM reveals secret knowledge when generating a completion from a predefined prefix. In our remaining setting, white-box techniques based on logit lens and sparse autoencoders (SAEs) are most effective. We release our models and code, establishing a public benchmark for evaluating secret elicitation methods.

User prompts for generative AI models are often underspecified, leading to sub-optimal responses. This problem is particularly evident in text-to-image (T2I) generation, where users commonly struggle to articulate their precise intent. This disconnect between the user's vision and the model's interpretation often forces users to painstakingly and repeatedly refine their prompts. To address this, we propose a design for proactive T2I agents equipped with an interface to (1) actively ask clarification questions when uncertain, and (2) present their understanding of user intent as an understandable belief graph that a user can edit. We build simple prototypes for such agents and verify their effectiveness through both human studies and automated evaluation. We observed that at least 90% of human subjects found these agents and their belief graphs helpful for their T2I workflow. Moreover, we develop a scalable automated evaluation approach using two agents, one with a ground truth image and the other tries to ask as few questions as possible to align with the ground truth. On DesignBench, a benchmark we created for artists and designers, the COCO dataset (Lin et al., 2014), and ImageInWords (Garg et al., 2024), we observed that these T2I agents were able to ask informative questions and elicit crucial information to achieve successful alignment with at least 2 times higher VQAScore (Lin et al., 2024) than the standard single-turn T2I generation. Demo: https://github.com/google-deepmind/proactive_t2i_agents.