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none
none
none
6:30 am
none
none
dlg-09fb1625-dbdc-42de-962a-57a5828e64c5
none
none
John Doe
none
none
tomorrow
none
none
none
right, front side wheel bearing
morning
1993
[ { "content": "Call Intelligent Auto Solutions and schedule a repair estimate appointment.", "role": "user" }, { "content": "Which Intelligent Auto Solutions location would you like me to call?", "role": "assistant" }, { "content": "The shop on the South side of town.", "role": "user" }, { "content": "Would you like me to use John Doe as the name for the appointment?", "role": "assistant" }, { "content": "Yes.", "role": "user" }, { "content": "Which phone number do you prefer me to use?", "role": "assistant" }, { "content": "(555) 555-5555", "role": "user" }, { "content": "Great! Which auto am I scheduling the appointment for?", "role": "assistant" }, { "content": "I need to have my 1993 Lincoln Town Car checked.", "role": "user" }, { "content": "What part of the Town Car do you want checked?", "role": "assistant" }, { "content": "The wheel bearing on the right, front side of the car acts like it is about to go out.", "role": "user" }, { "content": "When would you like to have it checked?", "role": "assistant" }, { "content": "I'd like to bring it in around 5:30 this evening if that's possible.", "role": "user" }, { "content": "Intelligent Auto Solutions' earliest available time is Tuesday, at 11:15 am. Will this work for you.", "role": "assistant" }, { "content": "No, I need to bring it in this evening. I have to drive to Somewhere, USA for work in the morning. ", "role": "user" }, { "content": "Intelligent Auto says you can drop it off Monday afternoon, and they'll see if they can squeeze it in. Will that work for you?", "role": "assistant" }, { "content": "No. I use my Town Car for work. I have to have it sooner. Do they have any openings at the east side location?", "role": "user" }, { "content": "I see there is a cancellation wait-list at the east side location. Would you like me to add your name.", "role": "assistant" }, { "content": "I suppose I'll have to go that route. I want you to check every two hours to see if anything opens up.", "role": "user" }, { "content": "Okay. Oh wait. A non-cancellation time slot just opened up at the southside shop. It is available at 6:30 am, tomorrow morning. Will that time work for you?", "role": "assistant" }, { "content": "I will make it work. I want you to call my boss at 8:30 am in the morning and let him know I will be late.", "role": "user" }, { "content": "Great. I have scheduled an appointment for John Doe with the southside Intelligent Auto Solutions for tomorrow morning at 6:30 am. The contact phone number to reach you is (555) 555-5555; the appointment is a repair estimate for the right, front side wheel bearing on your 1993, Lincoln Town Car. Is that information correct?", "role": "assistant" } ]
none
none
southside
none
none
none
none
auto-repair-appt-1
Intelligent Auto Solutions
Lincoln Town Car
none
none
none
none
none
none
dlg-0a247c2b-5018-4cc0-852c-fb359eb42fbf
none
none
none
none
none
none
none
Intelligent Auto Solutions
none
none
none
none
[ { "content": "I want to make a reservation at \"Intelligent Auto Solutions\".", "role": "user" } ]
none
none
none
none
none
none
none
auto-repair-appt-1
none
none
none
none
none
none
none
none
dlg-0a247c2b-5018-4cc0-852c-fb359eb42fbf
none
none
none
none
none
none
none
none
none
none
Sat at 8 am
none
[ { "content": "I want to make a reservation at \"Intelligent Auto Solutions\".", "role": "user" }, { "content": "What time?", "role": "assistant" }, { "content": "This Sat at 8 am.", "role": "user" } ]
none
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none
none
none
none
none
auto-repair-appt-1
none
none
none
none
none
none
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none
dlg-0a247c2b-5018-4cc0-852c-fb359eb42fbf
none
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none
none
none
none
none
none
none
none
none
none
[ { "content": "I want to make a reservation at \"Intelligent Auto Solutions\".", "role": "user" }, { "content": "What time?", "role": "assistant" }, { "content": "This Sat at 8 am.", "role": "user" }, { "content": "What is the make, year and model of the car?", "role": "assistant" }, { "content": "Toyota Camry 2009", "role": "user" } ]
none
none
none
2009
none
Toyota Camry
none
auto-repair-appt-1
none
none
none
none
Front brakes
none
none
none
dlg-0a247c2b-5018-4cc0-852c-fb359eb42fbf
none
none
none
none
none
none
none
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none
[ { "content": "I want to make a reservation at \"Intelligent Auto Solutions\".", "role": "user" }, { "content": "What time?", "role": "assistant" }, { "content": "This Sat at 8 am.", "role": "user" }, { "content": "What is the make, year and model of the car?", "role": "assistant" }, { "content": "Toyota Camry 2009", "role": "user" }, { "content": "May I have the contact name ?", "role": "assistant" }, { "content": "Bob", "role": "user" }, { "content": "What is your phone number?", "role": "assistant" }, { "content": "512-7759922", "role": "user" }, { "content": "Can you describe the main reason for the visit?", "role": "assistant" }, { "content": "My brake doesn't sound right", "role": "user" }, { "content": "Front or rear?", "role": "assistant" }, { "content": "Front brakes", "role": "user" } ]
none
none
none
none
none
none
none
auto-repair-appt-1
none
none
none
none
sound
none
none
none
dlg-0a3d0752-f82c-497a-8284-267298dc1c01
none
none
none
none
none
none
none
none
none
none
none
none
[ { "content": "Good morning! Can you help me, I am driving and my car is making this crazy clicking sound. Can you make me an appointment?", "role": "user" } ]
none
none
none
none
none
none
none
auto-repair-appt-1
none
none
none
none
none
none
none
none
dlg-0a3d0752-f82c-497a-8284-267298dc1c01
none
none
none
none
none
none
none
none
none
none
none
none
[ { "content": "Good morning! Can you help me, I am driving and my car is making this crazy clicking sound. Can you make me an appointment?", "role": "user" }, { "content": "sure! Where Is your preferred repair shop?", "role": "assistant" }, { "content": "Intelligent Auto Solutions.", "role": "user" } ]
none
none
none
none
none
none
none
auto-repair-appt-1
Intelligent Auto Solutions
none
none
none
none
none
none
none
dlg-0a3d0752-f82c-497a-8284-267298dc1c01
none
none
none
none
none
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none
none
none
As soon as possible
none
[ { "content": "Good morning! Can you help me, I am driving and my car is making this crazy clicking sound. Can you make me an appointment?", "role": "user" }, { "content": "sure! Where Is your preferred repair shop?", "role": "assistant" }, { "content": "Intelligent Auto Solutions.", "role": "user" }, { "content": "okay! Great I've got there online booking right pulled up right now. When were you trying to get over there?", "role": "assistant" }, { "content": "Honestly, As soon as possible this noise is really freaking me out.", "role": "user" } ]
none
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auto-repair-appt-1
none
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tomorrow
none
dlg-0a3d0752-f82c-497a-8284-267298dc1c01
none
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7 am.
none
[ { "content": "Good morning! Can you help me, I am driving and my car is making this crazy clicking sound. Can you make me an appointment?", "role": "user" }, { "content": "sure! Where Is your preferred repair shop?", "role": "assistant" }, { "content": "Intelligent Auto Solutions.", "role": "user" }, { "content": "okay! Great I've got there online booking right pulled up right now. When were you trying to get over there?", "role": "assistant" }, { "content": "Honestly, As soon as possible this noise is really freaking me out.", "role": "user" }, { "content": "Well, it looks like they're soonest appointment is tomorrow morning at 7 am.", "role": "assistant" } ]
none
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auto-repair-appt-1
none
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tomorrow
none
dlg-0a3d0752-f82c-497a-8284-267298dc1c01
none
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none
none
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none
none
none
9 a.m
none
[ { "content": "Good morning! Can you help me, I am driving and my car is making this crazy clicking sound. Can you make me an appointment?", "role": "user" }, { "content": "sure! Where Is your preferred repair shop?", "role": "assistant" }, { "content": "Intelligent Auto Solutions.", "role": "user" }, { "content": "okay! Great I've got there online booking right pulled up right now. When were you trying to get over there?", "role": "assistant" }, { "content": "Honestly, As soon as possible this noise is really freaking me out.", "role": "user" }, { "content": "Well, it looks like they're soonest appointment is tomorrow morning at 7 am.", "role": "assistant" }, { "content": "Dang it, 7 a.m. Does not work for me do they have anything available around 9 a.m. tomorrow?", "role": "user" } ]
none
none
none
none
none
none
none
auto-repair-appt-1
none
none
none
none
none
none
none
none
dlg-0a3d0752-f82c-497a-8284-267298dc1c01
none
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9:15
none
[ { "content": "Good morning! Can you help me, I am driving and my car is making this crazy clicking sound. Can you make me an appointment?", "role": "user" }, { "content": "sure! Where Is your preferred repair shop?", "role": "assistant" }, { "content": "Intelligent Auto Solutions.", "role": "user" }, { "content": "okay! Great I've got there online booking right pulled up right now. When were you trying to get over there?", "role": "assistant" }, { "content": "Honestly, As soon as possible this noise is really freaking me out.", "role": "user" }, { "content": "Well, it looks like they're soonest appointment is tomorrow morning at 7 am.", "role": "assistant" }, { "content": "Dang it, 7 a.m. Does not work for me do they have anything available around 9 a.m. tomorrow?", "role": "user" }, { "content": "Let me check, yes around 9 a.m. At 9:15 does that work?", "role": "assistant" } ]
none
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none
auto-repair-appt-1
none
none
none
none
none
none
none
none
dlg-0a3d0752-f82c-497a-8284-267298dc1c01
none
none
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none
none
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none
the noise started yesterday evening it sounds almost like a grind when I turn the steering wheel
none
none
[ { "content": "Good morning! Can you help me, I am driving and my car is making this crazy clicking sound. Can you make me an appointment?", "role": "user" }, { "content": "sure! Where Is your preferred repair shop?", "role": "assistant" }, { "content": "Intelligent Auto Solutions.", "role": "user" }, { "content": "okay! Great I've got there online booking right pulled up right now. When were you trying to get over there?", "role": "assistant" }, { "content": "Honestly, As soon as possible this noise is really freaking me out.", "role": "user" }, { "content": "Well, it looks like they're soonest appointment is tomorrow morning at 7 am.", "role": "assistant" }, { "content": "Dang it, 7 a.m. Does not work for me do they have anything available around 9 a.m. tomorrow?", "role": "user" }, { "content": "Let me check, yes around 9 a.m. At 9:15 does that work?", "role": "assistant" }, { "content": "Perfect thank you so much!", "role": "user" }, { "content": " Of course! So can you tell me what kind of noise it's making so I can go ahead and put the details in here.", "role": "assistant" }, { "content": "So the noise started yesterday evening it sounds almost like a grind when I turn the steering wheel.", "role": "user" } ]
none
none
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none
none
none
auto-repair-appt-1
none
none
none
none
none
none
none
none
dlg-0a3d0752-f82c-497a-8284-267298dc1c01
none
none
none
none
none
none
none
none
none
none
none
2015
[ { "content": "Good morning! Can you help me, I am driving and my car is making this crazy clicking sound. Can you make me an appointment?", "role": "user" }, { "content": "sure! Where Is your preferred repair shop?", "role": "assistant" }, { "content": "Intelligent Auto Solutions.", "role": "user" }, { "content": "okay! Great I've got there online booking right pulled up right now. When were you trying to get over there?", "role": "assistant" }, { "content": "Honestly, As soon as possible this noise is really freaking me out.", "role": "user" }, { "content": "Well, it looks like they're soonest appointment is tomorrow morning at 7 am.", "role": "assistant" }, { "content": "Dang it, 7 a.m. Does not work for me do they have anything available around 9 a.m. tomorrow?", "role": "user" }, { "content": "Let me check, yes around 9 a.m. At 9:15 does that work?", "role": "assistant" }, { "content": "Perfect thank you so much!", "role": "user" }, { "content": " Of course! So can you tell me what kind of noise it's making so I can go ahead and put the details in here.", "role": "assistant" }, { "content": "So the noise started yesterday evening it sounds almost like a grind when I turn the steering wheel.", "role": "user" }, { "content": "ok, I have put that in here. What is your make, model and year?", "role": "assistant" }, { "content": "Honda Forerunner, 2015", "role": "user" } ]
none
none
none
none
none
Honda Forerunner
none
auto-repair-appt-1
none
Forerunner
none
none
none
none
none
none
dlg-0a3d0752-f82c-497a-8284-267298dc1c01
none
none
none
none
none
none
none
none
none
none
none
none
[ { "content": "Good morning! Can you help me, I am driving and my car is making this crazy clicking sound. Can you make me an appointment?", "role": "user" }, { "content": "sure! Where Is your preferred repair shop?", "role": "assistant" }, { "content": "Intelligent Auto Solutions.", "role": "user" }, { "content": "okay! Great I've got there online booking right pulled up right now. When were you trying to get over there?", "role": "assistant" }, { "content": "Honestly, As soon as possible this noise is really freaking me out.", "role": "user" }, { "content": "Well, it looks like they're soonest appointment is tomorrow morning at 7 am.", "role": "assistant" }, { "content": "Dang it, 7 a.m. Does not work for me do they have anything available around 9 a.m. tomorrow?", "role": "user" }, { "content": "Let me check, yes around 9 a.m. At 9:15 does that work?", "role": "assistant" }, { "content": "Perfect thank you so much!", "role": "user" }, { "content": " Of course! So can you tell me what kind of noise it's making so I can go ahead and put the details in here.", "role": "assistant" }, { "content": "So the noise started yesterday evening it sounds almost like a grind when I turn the steering wheel.", "role": "user" }, { "content": "ok, I have put that in here. What is your make, model and year?", "role": "assistant" }, { "content": "Honda Forerunner, 2015", "role": "user" }, { "content": "Ok, Great. What is the name and phone number you would like the appointment for?", "role": "assistant" }, { "content": "Ginger Jacobs, 555-567-9876", "role": "user" } ]
none
none
none
none
none
none
Ginger Jacobs
auto-repair-appt-1
none
none
none
none
none
9:15 AM
none
none
dlg-0a3d0752-f82c-497a-8284-267298dc1c01
none
none
none
none
none
tomorrow
I've got your appointment
none
none
none
none
none
[ { "content": "Good morning! Can you help me, I am driving and my car is making this crazy clicking sound. Can you make me an appointment?", "role": "user" }, { "content": "sure! Where Is your preferred repair shop?", "role": "assistant" }, { "content": "Intelligent Auto Solutions.", "role": "user" }, { "content": "okay! Great I've got there online booking right pulled up right now. When were you trying to get over there?", "role": "assistant" }, { "content": "Honestly, As soon as possible this noise is really freaking me out.", "role": "user" }, { "content": "Well, it looks like they're soonest appointment is tomorrow morning at 7 am.", "role": "assistant" }, { "content": "Dang it, 7 a.m. Does not work for me do they have anything available around 9 a.m. tomorrow?", "role": "user" }, { "content": "Let me check, yes around 9 a.m. At 9:15 does that work?", "role": "assistant" }, { "content": "Perfect thank you so much!", "role": "user" }, { "content": " Of course! So can you tell me what kind of noise it's making so I can go ahead and put the details in here.", "role": "assistant" }, { "content": "So the noise started yesterday evening it sounds almost like a grind when I turn the steering wheel.", "role": "user" }, { "content": "ok, I have put that in here. What is your make, model and year?", "role": "assistant" }, { "content": "Honda Forerunner, 2015", "role": "user" }, { "content": "Ok, Great. What is the name and phone number you would like the appointment for?", "role": "assistant" }, { "content": "Ginger Jacobs, 555-567-9876", "role": "user" }, { "content": "Ok, I've got your appointment for 9:15 AM tomorrow morning.", "role": "assistant" } ]
none
none
none
none
none
none
none
auto-repair-appt-1
none
none
none
none
none
none
none
none
dlg-0a5950bb-43fe-4659-a078-587c41b202cc
none
none
none
none
none
none
none
none
none
none
none
none
[ { "content": "I need to book an appointment with Intelligent Auto Solutions", "role": "user" } ]
none
none
none
none
none
none
none
auto-repair-appt-1
Intelligent Auto Solutions
none
none
none
none
none
none
none
dlg-0a5950bb-43fe-4659-a078-587c41b202cc
none
none
none
none
none
none
none
none
none
none
none
2017
[ { "content": "I need to book an appointment with Intelligent Auto Solutions", "role": "user" }, { "content": "i can help with that", "role": "assistant" }, { "content": "great please help me take care of this", "role": "user" }, { "content": "what is the car you need serviced", "role": "assistant" }, { "content": "its a 2017 Chevrolet corvette", "role": "user" } ]
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none
none
none
none
none
none
auto-repair-appt-1
none
Chevrolet corvette
none
none
none
none
none
none
dlg-0a5950bb-43fe-4659-a078-587c41b202cc
none
none
none
none
none
none
none
none
none
none
none
none
[ { "content": "I need to book an appointment with Intelligent Auto Solutions", "role": "user" }, { "content": "i can help with that", "role": "assistant" }, { "content": "great please help me take care of this", "role": "user" }, { "content": "what is the car you need serviced", "role": "assistant" }, { "content": "its a 2017 Chevrolet corvette", "role": "user" }, { "content": "great what is your name", "role": "assistant" }, { "content": "my name is John smith", "role": "user" } ]
none
none
none
none
none
none
John smith
auto-repair-appt-1
none
none
none
none
I need my brakes repaired, they are squeaking
none
none
none
dlg-0a5950bb-43fe-4659-a078-587c41b202cc
none
none
none
none
none
none
none
none
none
my brakes repaired, they are squeaking
none
none
[ { "content": "I need to book an appointment with Intelligent Auto Solutions", "role": "user" }, { "content": "i can help with that", "role": "assistant" }, { "content": "great please help me take care of this", "role": "user" }, { "content": "what is the car you need serviced", "role": "assistant" }, { "content": "its a 2017 Chevrolet corvette", "role": "user" }, { "content": "great what is your name", "role": "assistant" }, { "content": "my name is John smith", "role": "user" }, { "content": "please provide a phone number also", "role": "assistant" }, { "content": "my number is 7815559874", "role": "user" }, { "content": "great let me take a look at appointments. ", "role": "assistant" }, { "content": "Thank you", "role": "user" }, { "content": "what is wrong with the car", "role": "assistant" }, { "content": "I need my brakes repaired, they are squeaking", "role": "user" } ]
none
none
none
none
none
none
none
auto-repair-appt-1
none
none
none
none
none
none
tomorrow
none
dlg-0a5950bb-43fe-4659-a078-587c41b202cc
none
none
none
none
none
none
none
none
none
none
afternoon
none
[ { "content": "I need to book an appointment with Intelligent Auto Solutions", "role": "user" }, { "content": "i can help with that", "role": "assistant" }, { "content": "great please help me take care of this", "role": "user" }, { "content": "what is the car you need serviced", "role": "assistant" }, { "content": "its a 2017 Chevrolet corvette", "role": "user" }, { "content": "great what is your name", "role": "assistant" }, { "content": "my name is John smith", "role": "user" }, { "content": "please provide a phone number also", "role": "assistant" }, { "content": "my number is 7815559874", "role": "user" }, { "content": "great let me take a look at appointments. ", "role": "assistant" }, { "content": "Thank you", "role": "user" }, { "content": "what is wrong with the car", "role": "assistant" }, { "content": "I need my brakes repaired, they are squeaking", "role": "user" }, { "content": "I see an appointment for tomorrow afternoon", "role": "assistant" } ]
none
none
none
none
none
none
none
auto-repair-appt-1
none
none
none
none
none
none
tomorrow
none
dlg-0a5950bb-43fe-4659-a078-587c41b202cc
none
none
none
none
none
none
none
none
none
none
morning
none
[ { "content": "I need to book an appointment with Intelligent Auto Solutions", "role": "user" }, { "content": "i can help with that", "role": "assistant" }, { "content": "great please help me take care of this", "role": "user" }, { "content": "what is the car you need serviced", "role": "assistant" }, { "content": "its a 2017 Chevrolet corvette", "role": "user" }, { "content": "great what is your name", "role": "assistant" }, { "content": "my name is John smith", "role": "user" }, { "content": "please provide a phone number also", "role": "assistant" }, { "content": "my number is 7815559874", "role": "user" }, { "content": "great let me take a look at appointments. ", "role": "assistant" }, { "content": "Thank you", "role": "user" }, { "content": "what is wrong with the car", "role": "assistant" }, { "content": "I need my brakes repaired, they are squeaking", "role": "user" }, { "content": "I see an appointment for tomorrow afternoon", "role": "assistant" }, { "content": "I need something sooner then that", "role": "user" }, { "content": "let me look again", "role": "assistant" }, { "content": "I need it for tomorrow morning at the latest", "role": "user" } ]
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auto-repair-appt-1
none
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tomorrow
none
dlg-0a5950bb-43fe-4659-a078-587c41b202cc
none
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none
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[ { "content": "I need to book an appointment with Intelligent Auto Solutions", "role": "user" }, { "content": "i can help with that", "role": "assistant" }, { "content": "great please help me take care of this", "role": "user" }, { "content": "what is the car you need serviced", "role": "assistant" }, { "content": "its a 2017 Chevrolet corvette", "role": "user" }, { "content": "great what is your name", "role": "assistant" }, { "content": "my name is John smith", "role": "user" }, { "content": "please provide a phone number also", "role": "assistant" }, { "content": "my number is 7815559874", "role": "user" }, { "content": "great let me take a look at appointments. ", "role": "assistant" }, { "content": "Thank you", "role": "user" }, { "content": "what is wrong with the car", "role": "assistant" }, { "content": "I need my brakes repaired, they are squeaking", "role": "user" }, { "content": "I see an appointment for tomorrow afternoon", "role": "assistant" }, { "content": "I need something sooner then that", "role": "user" }, { "content": "let me look again", "role": "assistant" }, { "content": "I need it for tomorrow morning at the latest", "role": "user" }, { "content": "I see tomorrow morning is open", "role": "assistant" } ]
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brake repair
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for a brake repair
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[ { "content": "I need to book an appointment with Intelligent Auto Solutions", "role": "user" }, { "content": "i can help with that", "role": "assistant" }, { "content": "great please help me take care of this", "role": "user" }, { "content": "what is the car you need serviced", "role": "assistant" }, { "content": "its a 2017 Chevrolet corvette", "role": "user" }, { "content": "great what is your name", "role": "assistant" }, { "content": "my name is John smith", "role": "user" }, { "content": "please provide a phone number also", "role": "assistant" }, { "content": "my number is 7815559874", "role": "user" }, { "content": "great let me take a look at appointments. ", "role": "assistant" }, { "content": "Thank you", "role": "user" }, { "content": "what is wrong with the car", "role": "assistant" }, { "content": "I need my brakes repaired, they are squeaking", "role": "user" }, { "content": "I see an appointment for tomorrow afternoon", "role": "assistant" }, { "content": "I need something sooner then that", "role": "user" }, { "content": "let me look again", "role": "assistant" }, { "content": "I need it for tomorrow morning at the latest", "role": "user" }, { "content": "I see tomorrow morning is open", "role": "assistant" }, { "content": "Ok please set me up for that. ", "role": "user" }, { "content": "Ok let me confirm everything for you. ", "role": "assistant" }, { "content": "please do", "role": "user" }, { "content": "I have you John smith set up for an appointment tomorrow morning for a brake repair and your phone number is 7815559874", "role": "assistant" } ]
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[ { "content": "Hi, Shelley. Can you make an appointment with Intelligent Auto Solutions for me, please?", "role": "user" } ]
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[ { "content": "Hi, Shelley. Can you make an appointment with Intelligent Auto Solutions for me, please?", "role": "user" }, { "content": "Sure, let me pull up their online scheduling details. This is for your Altima, right?", "role": "assistant" } ]
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[ { "content": "Hi, Shelley. Can you make an appointment with Intelligent Auto Solutions for me, please?", "role": "user" }, { "content": "Sure, let me pull up their online scheduling details. This is for your Altima, right?", "role": "assistant" }, { "content": "Yes, the 2019 Nissan Altima.", "role": "user" } ]
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Nissan Altima.
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check engine light is on and I'm having trouble rolling the passenger window up. Also I need the fluids and the brakes checked.
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[ { "content": "Hi, Shelley. Can you make an appointment with Intelligent Auto Solutions for me, please?", "role": "user" }, { "content": "Sure, let me pull up their online scheduling details. This is for your Altima, right?", "role": "assistant" }, { "content": "Yes, the 2019 Nissan Altima.", "role": "user" }, { "content": "Okay. What should I say the problem is?", "role": "assistant" }, { "content": "The check engine light is on and I'm having trouble rolling the passenger window up. Also I need the fluids and the brakes checked.", "role": "user" } ]
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[ { "content": "Hi, Shelley. Can you make an appointment with Intelligent Auto Solutions for me, please?", "role": "user" }, { "content": "Sure, let me pull up their online scheduling details. This is for your Altima, right?", "role": "assistant" }, { "content": "Yes, the 2019 Nissan Altima.", "role": "user" }, { "content": "Okay. What should I say the problem is?", "role": "assistant" }, { "content": "The check engine light is on and I'm having trouble rolling the passenger window up. Also I need the fluids and the brakes checked.", "role": "user" }, { "content": "Okay. I'll make a note of that. From what I'm seeing here, you can bring it in Friday morning.", "role": "assistant" } ]
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[ { "content": "Hi, Shelley. Can you make an appointment with Intelligent Auto Solutions for me, please?", "role": "user" }, { "content": "Sure, let me pull up their online scheduling details. This is for your Altima, right?", "role": "assistant" }, { "content": "Yes, the 2019 Nissan Altima.", "role": "user" }, { "content": "Okay. What should I say the problem is?", "role": "assistant" }, { "content": "The check engine light is on and I'm having trouble rolling the passenger window up. Also I need the fluids and the brakes checked.", "role": "user" }, { "content": "Okay. I'll make a note of that. From what I'm seeing here, you can bring it in Friday morning.", "role": "assistant" }, { "content": "No, that won't work. I need it checked sooner, preferably before i go out of town this weekend.", "role": "user" }, { "content": "Okay, no problem. It says here you can drop it by this afternoon.", "role": "assistant" } ]
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[ { "content": "Hi, Shelley. Can you make an appointment with Intelligent Auto Solutions for me, please?", "role": "user" }, { "content": "Sure, let me pull up their online scheduling details. This is for your Altima, right?", "role": "assistant" }, { "content": "Yes, the 2019 Nissan Altima.", "role": "user" }, { "content": "Okay. What should I say the problem is?", "role": "assistant" }, { "content": "The check engine light is on and I'm having trouble rolling the passenger window up. Also I need the fluids and the brakes checked.", "role": "user" }, { "content": "Okay. I'll make a note of that. From what I'm seeing here, you can bring it in Friday morning.", "role": "assistant" }, { "content": "No, that won't work. I need it checked sooner, preferably before i go out of town this weekend.", "role": "user" }, { "content": "Okay, no problem. It says here you can drop it by this afternoon.", "role": "assistant" }, { "content": "Perfect. And how much is the fee?", "role": "user" }, { "content": "The inspection fee is $75. Does that work?", "role": "assistant" }, { "content": "That's fine, yes. Go ahead and make the appointment.", "role": "user" }, { "content": "Okay, I'll make you an appointment for this afternoon.", "role": "assistant" } ]
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2019
[ { "content": "Hi, Shelley. Can you make an appointment with Intelligent Auto Solutions for me, please?", "role": "user" }, { "content": "Sure, let me pull up their online scheduling details. This is for your Altima, right?", "role": "assistant" }, { "content": "Yes, the 2019 Nissan Altima.", "role": "user" }, { "content": "Okay. What should I say the problem is?", "role": "assistant" }, { "content": "The check engine light is on and I'm having trouble rolling the passenger window up. Also I need the fluids and the brakes checked.", "role": "user" }, { "content": "Okay. I'll make a note of that. From what I'm seeing here, you can bring it in Friday morning.", "role": "assistant" }, { "content": "No, that won't work. I need it checked sooner, preferably before i go out of town this weekend.", "role": "user" }, { "content": "Okay, no problem. It says here you can drop it by this afternoon.", "role": "assistant" }, { "content": "Perfect. And how much is the fee?", "role": "user" }, { "content": "The inspection fee is $75. Does that work?", "role": "assistant" }, { "content": "That's fine, yes. Go ahead and make the appointment.", "role": "user" }, { "content": "Okay, I'll make you an appointment for this afternoon.", "role": "assistant" }, { "content": "Great, thank you.", "role": "user" }, { "content": "To confirm the details: your appointment with intelligent Auto Solutions is today at 4pm for your 2019 Nissan Altima.", "role": "assistant" } ]
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check the fluids and brakes, assess the check engine light trouble, and take a look at the passenger window.
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[ { "content": "Hi, Shelley. Can you make an appointment with Intelligent Auto Solutions for me, please?", "role": "user" }, { "content": "Sure, let me pull up their online scheduling details. This is for your Altima, right?", "role": "assistant" }, { "content": "Yes, the 2019 Nissan Altima.", "role": "user" }, { "content": "Okay. What should I say the problem is?", "role": "assistant" }, { "content": "The check engine light is on and I'm having trouble rolling the passenger window up. Also I need the fluids and the brakes checked.", "role": "user" }, { "content": "Okay. I'll make a note of that. From what I'm seeing here, you can bring it in Friday morning.", "role": "assistant" }, { "content": "No, that won't work. I need it checked sooner, preferably before i go out of town this weekend.", "role": "user" }, { "content": "Okay, no problem. It says here you can drop it by this afternoon.", "role": "assistant" }, { "content": "Perfect. And how much is the fee?", "role": "user" }, { "content": "The inspection fee is $75. Does that work?", "role": "assistant" }, { "content": "That's fine, yes. Go ahead and make the appointment.", "role": "user" }, { "content": "Okay, I'll make you an appointment for this afternoon.", "role": "assistant" }, { "content": "Great, thank you.", "role": "user" }, { "content": "To confirm the details: your appointment with intelligent Auto Solutions is today at 4pm for your 2019 Nissan Altima.", "role": "assistant" }, { "content": "Yes, that's right.", "role": "user" }, { "content": "And you're having them check the fluids and brakes, assess the check engine light trouble, and take a look at the passenger window.", "role": "assistant" } ]
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[ { "content": "My car is acting up", "role": "user" }, { "content": "What's the matter with it.", "role": "assistant" }, { "content": "The check engine light comes on", "role": "user" } ]
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[ { "content": "My car is acting up", "role": "user" }, { "content": "What's the matter with it.", "role": "assistant" }, { "content": "The check engine light comes on", "role": "user" }, { "content": "How long has this been happening?", "role": "assistant" }, { "content": "It started yesterday", "role": "user" }, { "content": "I see. Is there anything else?", "role": "assistant" }, { "content": "That's all", "role": "user" }, { "content": "A check engine light can signify several different things.", "role": "assistant" } ]
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[ { "content": "My car is acting up", "role": "user" }, { "content": "What's the matter with it.", "role": "assistant" }, { "content": "The check engine light comes on", "role": "user" }, { "content": "How long has this been happening?", "role": "assistant" }, { "content": "It started yesterday", "role": "user" }, { "content": "I see. Is there anything else?", "role": "assistant" }, { "content": "That's all", "role": "user" }, { "content": "A check engine light can signify several different things.", "role": "assistant" }, { "content": "What should I do?", "role": "user" }, { "content": "I suggest you have a mechanic check it out.", "role": "assistant" }, { "content": "OK can you recommend one.", "role": "user" }, { "content": "Yes but I have some questions first.", "role": "assistant" }, { "content": "Go ahead", "role": "user" }, { "content": "What is the year, make and model of your car?", "role": "assistant" }, { "content": "2005 BMW 528i", "role": "user" } ]
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BMW 528i
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[ { "content": "My car is acting up", "role": "user" }, { "content": "What's the matter with it.", "role": "assistant" }, { "content": "The check engine light comes on", "role": "user" }, { "content": "How long has this been happening?", "role": "assistant" }, { "content": "It started yesterday", "role": "user" }, { "content": "I see. Is there anything else?", "role": "assistant" }, { "content": "That's all", "role": "user" }, { "content": "A check engine light can signify several different things.", "role": "assistant" }, { "content": "What should I do?", "role": "user" }, { "content": "I suggest you have a mechanic check it out.", "role": "assistant" }, { "content": "OK can you recommend one.", "role": "user" }, { "content": "Yes but I have some questions first.", "role": "assistant" }, { "content": "Go ahead", "role": "user" }, { "content": "What is the year, make and model of your car?", "role": "assistant" }, { "content": "2005 BMW 528i", "role": "user" }, { "content": "Good and what city are you in?", "role": "assistant" }, { "content": "Roseville CA", "role": "user" } ]
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Roseville CA
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Bertini's German Motors
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[ { "content": "My car is acting up", "role": "user" }, { "content": "What's the matter with it.", "role": "assistant" }, { "content": "The check engine light comes on", "role": "user" }, { "content": "How long has this been happening?", "role": "assistant" }, { "content": "It started yesterday", "role": "user" }, { "content": "I see. Is there anything else?", "role": "assistant" }, { "content": "That's all", "role": "user" }, { "content": "A check engine light can signify several different things.", "role": "assistant" }, { "content": "What should I do?", "role": "user" }, { "content": "I suggest you have a mechanic check it out.", "role": "assistant" }, { "content": "OK can you recommend one.", "role": "user" }, { "content": "Yes but I have some questions first.", "role": "assistant" }, { "content": "Go ahead", "role": "user" }, { "content": "What is the year, make and model of your car?", "role": "assistant" }, { "content": "2005 BMW 528i", "role": "user" }, { "content": "Good and what city are you in?", "role": "assistant" }, { "content": "Roseville CA", "role": "user" }, { "content": "Excellent, Bertini's German Motors . is highly recommended for German cars and they are in your city.", "role": "assistant" } ]
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[ { "content": "My car is acting up", "role": "user" }, { "content": "What's the matter with it.", "role": "assistant" }, { "content": "The check engine light comes on", "role": "user" }, { "content": "How long has this been happening?", "role": "assistant" }, { "content": "It started yesterday", "role": "user" }, { "content": "I see. Is there anything else?", "role": "assistant" }, { "content": "That's all", "role": "user" }, { "content": "A check engine light can signify several different things.", "role": "assistant" }, { "content": "What should I do?", "role": "user" }, { "content": "I suggest you have a mechanic check it out.", "role": "assistant" }, { "content": "OK can you recommend one.", "role": "user" }, { "content": "Yes but I have some questions first.", "role": "assistant" }, { "content": "Go ahead", "role": "user" }, { "content": "What is the year, make and model of your car?", "role": "assistant" }, { "content": "2005 BMW 528i", "role": "user" }, { "content": "Good and what city are you in?", "role": "assistant" }, { "content": "Roseville CA", "role": "user" }, { "content": "Excellent, Bertini's German Motors . is highly recommended for German cars and they are in your city.", "role": "assistant" }, { "content": "Can you schedule an appointment.", "role": "user" }, { "content": "Certainly, when is convenient for you.", "role": "assistant" }, { "content": "How about Friday afternoon.", "role": "user" } ]
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3PM
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[ { "content": "My car is acting up", "role": "user" }, { "content": "What's the matter with it.", "role": "assistant" }, { "content": "The check engine light comes on", "role": "user" }, { "content": "How long has this been happening?", "role": "assistant" }, { "content": "It started yesterday", "role": "user" }, { "content": "I see. Is there anything else?", "role": "assistant" }, { "content": "That's all", "role": "user" }, { "content": "A check engine light can signify several different things.", "role": "assistant" }, { "content": "What should I do?", "role": "user" }, { "content": "I suggest you have a mechanic check it out.", "role": "assistant" }, { "content": "OK can you recommend one.", "role": "user" }, { "content": "Yes but I have some questions first.", "role": "assistant" }, { "content": "Go ahead", "role": "user" }, { "content": "What is the year, make and model of your car?", "role": "assistant" }, { "content": "2005 BMW 528i", "role": "user" }, { "content": "Good and what city are you in?", "role": "assistant" }, { "content": "Roseville CA", "role": "user" }, { "content": "Excellent, Bertini's German Motors . is highly recommended for German cars and they are in your city.", "role": "assistant" }, { "content": "Can you schedule an appointment.", "role": "user" }, { "content": "Certainly, when is convenient for you.", "role": "assistant" }, { "content": "How about Friday afternoon.", "role": "user" }, { "content": "Ok, I can get you in at 3PM on Friday", "role": "assistant" } ]
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morning at 9
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Thursday
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[ { "content": "My car is acting up", "role": "user" }, { "content": "What's the matter with it.", "role": "assistant" }, { "content": "The check engine light comes on", "role": "user" }, { "content": "How long has this been happening?", "role": "assistant" }, { "content": "It started yesterday", "role": "user" }, { "content": "I see. Is there anything else?", "role": "assistant" }, { "content": "That's all", "role": "user" }, { "content": "A check engine light can signify several different things.", "role": "assistant" }, { "content": "What should I do?", "role": "user" }, { "content": "I suggest you have a mechanic check it out.", "role": "assistant" }, { "content": "OK can you recommend one.", "role": "user" }, { "content": "Yes but I have some questions first.", "role": "assistant" }, { "content": "Go ahead", "role": "user" }, { "content": "What is the year, make and model of your car?", "role": "assistant" }, { "content": "2005 BMW 528i", "role": "user" }, { "content": "Good and what city are you in?", "role": "assistant" }, { "content": "Roseville CA", "role": "user" }, { "content": "Excellent, Bertini's German Motors . is highly recommended for German cars and they are in your city.", "role": "assistant" }, { "content": "Can you schedule an appointment.", "role": "user" }, { "content": "Certainly, when is convenient for you.", "role": "assistant" }, { "content": "How about Friday afternoon.", "role": "user" }, { "content": "Ok, I can get you in at 3PM on Friday", "role": "assistant" }, { "content": "Actually can I get in sooner.", "role": "user" }, { "content": "Well there is an opening on Thursday morning at 9", "role": "assistant" } ]
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Okay I booked you.
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[ { "content": "My car is acting up", "role": "user" }, { "content": "What's the matter with it.", "role": "assistant" }, { "content": "The check engine light comes on", "role": "user" }, { "content": "How long has this been happening?", "role": "assistant" }, { "content": "It started yesterday", "role": "user" }, { "content": "I see. Is there anything else?", "role": "assistant" }, { "content": "That's all", "role": "user" }, { "content": "A check engine light can signify several different things.", "role": "assistant" }, { "content": "What should I do?", "role": "user" }, { "content": "I suggest you have a mechanic check it out.", "role": "assistant" }, { "content": "OK can you recommend one.", "role": "user" }, { "content": "Yes but I have some questions first.", "role": "assistant" }, { "content": "Go ahead", "role": "user" }, { "content": "What is the year, make and model of your car?", "role": "assistant" }, { "content": "2005 BMW 528i", "role": "user" }, { "content": "Good and what city are you in?", "role": "assistant" }, { "content": "Roseville CA", "role": "user" }, { "content": "Excellent, Bertini's German Motors . is highly recommended for German cars and they are in your city.", "role": "assistant" }, { "content": "Can you schedule an appointment.", "role": "user" }, { "content": "Certainly, when is convenient for you.", "role": "assistant" }, { "content": "How about Friday afternoon.", "role": "user" }, { "content": "Ok, I can get you in at 3PM on Friday", "role": "assistant" }, { "content": "Actually can I get in sooner.", "role": "user" }, { "content": "Well there is an opening on Thursday morning at 9", "role": "assistant" }, { "content": "I'll take it.", "role": "user" }, { "content": "Okay I booked you.", "role": "assistant" } ]
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oil change and tires rotated
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dlg-0afd4663-d3de-4913-8a1b-2e496b0eea85
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Intelligent Auto Solutions
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[ { "content": "Hi, please book me an appointment with Intelligent Auto Solutions to get my oil change and tires rotated.", "role": "user" } ]
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auto-repair-appt-1
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today
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dlg-0afd4663-d3de-4913-8a1b-2e496b0eea85
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[ { "content": "Hi, please book me an appointment with Intelligent Auto Solutions to get my oil change and tires rotated.", "role": "user" }, { "content": "When do you want it from the office to the repair shop.", "role": "assistant" }, { "content": "I would like it done today, if possible.", "role": "user" } ]
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2008
[ { "content": "Hi, please book me an appointment with Intelligent Auto Solutions to get my oil change and tires rotated.", "role": "user" }, { "content": "When do you want it from the office to the repair shop.", "role": "assistant" }, { "content": "I would like it done today, if possible.", "role": "user" }, { "content": "What is the make, model and year of the car?", "role": "assistant" }, { "content": "It's a Honda Accord 2008 LX.", "role": "user" } ]
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auto-repair-appt-1
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LX
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routine maintenance
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dlg-0afd4663-d3de-4913-8a1b-2e496b0eea85
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[ { "content": "Hi, please book me an appointment with Intelligent Auto Solutions to get my oil change and tires rotated.", "role": "user" }, { "content": "When do you want it from the office to the repair shop.", "role": "assistant" }, { "content": "I would like it done today, if possible.", "role": "user" }, { "content": "What is the make, model and year of the car?", "role": "assistant" }, { "content": "It's a Honda Accord 2008 LX.", "role": "user" }, { "content": "Is there any other repair that needs to be done on the car?", "role": "assistant" }, { "content": "No, it should a routine maintenance. I do not want them to touch the filter.", "role": "user" } ]
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auto-repair-appt-1
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dlg-0afd4663-d3de-4913-8a1b-2e496b0eea85
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2PM
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[ { "content": "Hi, please book me an appointment with Intelligent Auto Solutions to get my oil change and tires rotated.", "role": "user" }, { "content": "When do you want it from the office to the repair shop.", "role": "assistant" }, { "content": "I would like it done today, if possible.", "role": "user" }, { "content": "What is the make, model and year of the car?", "role": "assistant" }, { "content": "It's a Honda Accord 2008 LX.", "role": "user" }, { "content": "Is there any other repair that needs to be done on the car?", "role": "assistant" }, { "content": "No, it should a routine maintenance. I do not want them to touch the filter.", "role": "user" }, { "content": "Noted, I will put that in. Do you want it towed or do you want to drive it there.", "role": "assistant" }, { "content": "I plan on driving it there. What times are available. ", "role": "user" }, { "content": "They have openings at 1PM and 2PM.", "role": "assistant" } ]
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auto-repair-appt-1
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dlg-0afd4663-d3de-4913-8a1b-2e496b0eea85
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1PM
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[ { "content": "Hi, please book me an appointment with Intelligent Auto Solutions to get my oil change and tires rotated.", "role": "user" }, { "content": "When do you want it from the office to the repair shop.", "role": "assistant" }, { "content": "I would like it done today, if possible.", "role": "user" }, { "content": "What is the make, model and year of the car?", "role": "assistant" }, { "content": "It's a Honda Accord 2008 LX.", "role": "user" }, { "content": "Is there any other repair that needs to be done on the car?", "role": "assistant" }, { "content": "No, it should a routine maintenance. I do not want them to touch the filter.", "role": "user" }, { "content": "Noted, I will put that in. Do you want it towed or do you want to drive it there.", "role": "assistant" }, { "content": "I plan on driving it there. What times are available. ", "role": "user" }, { "content": "They have openings at 1PM and 2PM.", "role": "assistant" }, { "content": "Let's do 1PM. Can they drive me back to work or give me a rental?", "role": "user" } ]
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1PM
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dlg-0afd4663-d3de-4913-8a1b-2e496b0eea85
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oil change and tire rotation
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[ { "content": "Hi, please book me an appointment with Intelligent Auto Solutions to get my oil change and tires rotated.", "role": "user" }, { "content": "When do you want it from the office to the repair shop.", "role": "assistant" }, { "content": "I would like it done today, if possible.", "role": "user" }, { "content": "What is the make, model and year of the car?", "role": "assistant" }, { "content": "It's a Honda Accord 2008 LX.", "role": "user" }, { "content": "Is there any other repair that needs to be done on the car?", "role": "assistant" }, { "content": "No, it should a routine maintenance. I do not want them to touch the filter.", "role": "user" }, { "content": "Noted, I will put that in. Do you want it towed or do you want to drive it there.", "role": "assistant" }, { "content": "I plan on driving it there. What times are available. ", "role": "user" }, { "content": "They have openings at 1PM and 2PM.", "role": "assistant" }, { "content": "Let's do 1PM. Can they drive me back to work or give me a rental?", "role": "user" }, { "content": "It appears they can give you a rental.", "role": "assistant" }, { "content": "Is it included?", "role": "user" }, { "content": "It appears so, we have the special partnership with the company.", "role": "assistant" }, { "content": "Really? When was this implemented?", "role": "user" }, { "content": "I believe last year sir.", "role": "assistant" }, { "content": "That is unbelievable! Any other services included?", "role": "user" }, { "content": "No. We just do their taxes, they can't offer us more than that.", "role": "assistant" }, { "content": "Alright.", "role": "user" }, { "content": "So I just entered the information. Make sure to get your car to Intelligent Auto Solutions at 1PM for routine work, oil change and tire rotation. You need to go to the help desk and they should be able to get you the rental car. May take 10-15 minutes to do so.", "role": "assistant" } ]
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auto-repair-appt-1
Intelligent Auto Solutions
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dlg-0b2b719b-2463-4131-b703-0dcacf7a10ed
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Intelligent Auto Solutions
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[ { "content": "I'd like to make an appointment for my car at Intelligent Auto Solutions", "role": "user" } ]
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auto-repair-appt-1
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John Doe
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[ { "content": "I'd like to make an appointment for my car at Intelligent Auto Solutions", "role": "user" }, { "content": "What is your name?", "role": "assistant" }, { "content": "John Doe", "role": "user" } ]
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[ { "content": "I'd like to make an appointment for my car at Intelligent Auto Solutions", "role": "user" }, { "content": "What is your name?", "role": "assistant" }, { "content": "John Doe", "role": "user" }, { "content": "And phone number?", "role": "assistant" }, { "content": "123-456-7890", "role": "user" }, { "content": "What is the make, model, and year of the car?", "role": "assistant" }, { "content": "Ford Mustang 2016", "role": "user" } ]
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2016
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Ford Mustang
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auto-repair-appt-1
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engine light has been on
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[ { "content": "I'd like to make an appointment for my car at Intelligent Auto Solutions", "role": "user" }, { "content": "What is your name?", "role": "assistant" }, { "content": "John Doe", "role": "user" }, { "content": "And phone number?", "role": "assistant" }, { "content": "123-456-7890", "role": "user" }, { "content": "What is the make, model, and year of the car?", "role": "assistant" }, { "content": "Ford Mustang 2016", "role": "user" }, { "content": "And what issues are you having?", "role": "assistant" }, { "content": "My engine light has been on", "role": "user" } ]
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auto-repair-appt-1
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Tomorrow
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morning
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[ { "content": "I'd like to make an appointment for my car at Intelligent Auto Solutions", "role": "user" }, { "content": "What is your name?", "role": "assistant" }, { "content": "John Doe", "role": "user" }, { "content": "And phone number?", "role": "assistant" }, { "content": "123-456-7890", "role": "user" }, { "content": "What is the make, model, and year of the car?", "role": "assistant" }, { "content": "Ford Mustang 2016", "role": "user" }, { "content": "And what issues are you having?", "role": "assistant" }, { "content": "My engine light has been on", "role": "user" }, { "content": "Ok, and when would you like to bring the car in?", "role": "assistant" }, { "content": "Tomorrow morning if possible", "role": "user" } ]
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9 am,
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[ { "content": "I'd like to make an appointment for my car at Intelligent Auto Solutions", "role": "user" }, { "content": "What is your name?", "role": "assistant" }, { "content": "John Doe", "role": "user" }, { "content": "And phone number?", "role": "assistant" }, { "content": "123-456-7890", "role": "user" }, { "content": "What is the make, model, and year of the car?", "role": "assistant" }, { "content": "Ford Mustang 2016", "role": "user" }, { "content": "And what issues are you having?", "role": "assistant" }, { "content": "My engine light has been on", "role": "user" }, { "content": "Ok, and when would you like to bring the car in?", "role": "assistant" }, { "content": "Tomorrow morning if possible", "role": "user" }, { "content": "There's a slot available at 9 am, is that OK?", "role": "assistant" } ]
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auto-repair-appt-1
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engine light
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9 am
2016
[ { "content": "I'd like to make an appointment for my car at Intelligent Auto Solutions", "role": "user" }, { "content": "What is your name?", "role": "assistant" }, { "content": "John Doe", "role": "user" }, { "content": "And phone number?", "role": "assistant" }, { "content": "123-456-7890", "role": "user" }, { "content": "What is the make, model, and year of the car?", "role": "assistant" }, { "content": "Ford Mustang 2016", "role": "user" }, { "content": "And what issues are you having?", "role": "assistant" }, { "content": "My engine light has been on", "role": "user" }, { "content": "Ok, and when would you like to bring the car in?", "role": "assistant" }, { "content": "Tomorrow morning if possible", "role": "user" }, { "content": "There's a slot available at 9 am, is that OK?", "role": "assistant" }, { "content": "Yes", "role": "user" }, { "content": "So to confirm, you want a 9 am appointment at Intelligent Auto Solutions for an engine light in your 2016 Ford Mustang?", "role": "assistant" } ]
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Ford Mustang
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auto-repair-appt-1
Intelligent Auto Solutions
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dlg-0b2b719b-2463-4131-b703-0dcacf7a10ed
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Your appointment has been booked
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[ { "content": "I'd like to make an appointment for my car at Intelligent Auto Solutions", "role": "user" }, { "content": "What is your name?", "role": "assistant" }, { "content": "John Doe", "role": "user" }, { "content": "And phone number?", "role": "assistant" }, { "content": "123-456-7890", "role": "user" }, { "content": "What is the make, model, and year of the car?", "role": "assistant" }, { "content": "Ford Mustang 2016", "role": "user" }, { "content": "And what issues are you having?", "role": "assistant" }, { "content": "My engine light has been on", "role": "user" }, { "content": "Ok, and when would you like to bring the car in?", "role": "assistant" }, { "content": "Tomorrow morning if possible", "role": "user" }, { "content": "There's a slot available at 9 am, is that OK?", "role": "assistant" }, { "content": "Yes", "role": "user" }, { "content": "So to confirm, you want a 9 am appointment at Intelligent Auto Solutions for an engine light in your 2016 Ford Mustang?", "role": "assistant" }, { "content": "Yes", "role": "user" }, { "content": "There's also a $70 service fee. Would you like me to book the appointment?", "role": "assistant" }, { "content": "Yes", "role": "user" }, { "content": "Your appointment has been booked, good luck!", "role": "assistant" } ]
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dlg-0b5443a8-2c7c-4c88-80e9-140dc381a552
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Intelligent Auto Solutions
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[ { "content": "Hey, I'm looking to get my car into the shop", "role": "user" }, { "content": "Would you like me to book it with Intelligent Auto Solutions?", "role": "assistant" } ]
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auto-repair-appt-1
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dlg-0b5443a8-2c7c-4c88-80e9-140dc381a552
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[ { "content": "Hey, I'm looking to get my car into the shop", "role": "user" }, { "content": "Would you like me to book it with Intelligent Auto Solutions?", "role": "assistant" }, { "content": "Yes", "role": "user" }, { "content": "To help them get ready for you, what is the make, model, and year of your car?", "role": "assistant" }, { "content": "A 2011 Honda Civic", "role": "user" } ]
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2011
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Honda Civic
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auto-repair-appt-1
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check engine light is on
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dlg-0b5443a8-2c7c-4c88-80e9-140dc381a552
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[ { "content": "Hey, I'm looking to get my car into the shop", "role": "user" }, { "content": "Would you like me to book it with Intelligent Auto Solutions?", "role": "assistant" }, { "content": "Yes", "role": "user" }, { "content": "To help them get ready for you, what is the make, model, and year of your car?", "role": "assistant" }, { "content": "A 2011 Honda Civic", "role": "user" }, { "content": "Is it a Hybrid?", "role": "assistant" }, { "content": "No, just a normal car. ", "role": "user" }, { "content": "What seems to be the issue?", "role": "assistant" }, { "content": "A check engine light is on, I'm not sure what the issue is as it seems to be running fine", "role": "user" } ]
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dlg-0b5443a8-2c7c-4c88-80e9-140dc381a552
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[ { "content": "Hey, I'm looking to get my car into the shop", "role": "user" }, { "content": "Would you like me to book it with Intelligent Auto Solutions?", "role": "assistant" }, { "content": "Yes", "role": "user" }, { "content": "To help them get ready for you, what is the make, model, and year of your car?", "role": "assistant" }, { "content": "A 2011 Honda Civic", "role": "user" }, { "content": "Is it a Hybrid?", "role": "assistant" }, { "content": "No, just a normal car. ", "role": "user" }, { "content": "What seems to be the issue?", "role": "assistant" }, { "content": "A check engine light is on, I'm not sure what the issue is as it seems to be running fine", "role": "user" }, { "content": "Have you been in with Intelligent Auto Solutions before?", "role": "assistant" } ]
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auto-repair-appt-1
Intelligent Auto Solutions
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dlg-0b5443a8-2c7c-4c88-80e9-140dc381a552
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check engine light on
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2011
[ { "content": "Hey, I'm looking to get my car into the shop", "role": "user" }, { "content": "Would you like me to book it with Intelligent Auto Solutions?", "role": "assistant" }, { "content": "Yes", "role": "user" }, { "content": "To help them get ready for you, what is the make, model, and year of your car?", "role": "assistant" }, { "content": "A 2011 Honda Civic", "role": "user" }, { "content": "Is it a Hybrid?", "role": "assistant" }, { "content": "No, just a normal car. ", "role": "user" }, { "content": "What seems to be the issue?", "role": "assistant" }, { "content": "A check engine light is on, I'm not sure what the issue is as it seems to be running fine", "role": "user" }, { "content": "Have you been in with Intelligent Auto Solutions before?", "role": "assistant" }, { "content": "Yes a year ago?", "role": "user" }, { "content": "What for?", "role": "assistant" }, { "content": "Installing a new starter solenoid.", "role": "user" }, { "content": "Okay, when will you be bringing it in", "role": "assistant" }, { "content": "As soon as possible", "role": "user" }, { "content": "What time will you be bringing it in?", "role": "assistant" }, { "content": "Again, now if possible", "role": "user" }, { "content": "Is there anything else I should note for the mechanics?", "role": "assistant" }, { "content": "Nope, like I said the car is functioning properly", "role": "user" }, { "content": "Okay, I have informed them that you will be coming in right away with a 2011 Honda Civic with a check engine light on,", "role": "assistant" } ]
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auto-repair-appt-1
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Honda Civic
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I’m having car trouble
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dlg-0c587bd8-9661-4143-8e33-da74f70008b0
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[ { "content": "Hi, it’s me. I’m having car trouble.", "role": "user" } ]
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auto-repair-appt-1
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dlg-0c587bd8-9661-4143-8e33-da74f70008b0
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car is very shaky when it’s idling
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[ { "content": "Hi, it’s me. I’m having car trouble.", "role": "user" }, { "content": "Uh-oh. What’s wrong?", "role": "assistant" }, { "content": "My car is very shaky when it’s idling.", "role": "user" } ]
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auto-repair-appt-1
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dlg-0c587bd8-9661-4143-8e33-da74f70008b0
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It seems like it’s going to die but it never quite shuts down completely
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[ { "content": "Hi, it’s me. I’m having car trouble.", "role": "user" }, { "content": "Uh-oh. What’s wrong?", "role": "assistant" }, { "content": "My car is very shaky when it’s idling.", "role": "user" }, { "content": "Ok.", "role": "assistant" }, { "content": "It seems like it’s going to die but it never quite shuts down completely.", "role": "user" } ]
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auto-repair-appt-1
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dlg-0c587bd8-9661-4143-8e33-da74f70008b0
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[ { "content": "Hi, it’s me. I’m having car trouble.", "role": "user" }, { "content": "Uh-oh. What’s wrong?", "role": "assistant" }, { "content": "My car is very shaky when it’s idling.", "role": "user" }, { "content": "Ok.", "role": "assistant" }, { "content": "It seems like it’s going to die but it never quite shuts down completely.", "role": "user" }, { "content": "Got it. Who should I call?", "role": "assistant" }, { "content": "Reach out to Intelligent Auto Solutions and tell them I need to come in now.", "role": "user" } ]
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Intelligent Auto Solutions
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today
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7:00am
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[ { "content": "Hi, it’s me. I’m having car trouble.", "role": "user" }, { "content": "Uh-oh. What’s wrong?", "role": "assistant" }, { "content": "My car is very shaky when it’s idling.", "role": "user" }, { "content": "Ok.", "role": "assistant" }, { "content": "It seems like it’s going to die but it never quite shuts down completely.", "role": "user" }, { "content": "Got it. Who should I call?", "role": "assistant" }, { "content": "Reach out to Intelligent Auto Solutions and tell them I need to come in now.", "role": "user" }, { "content": "I’ll get them on the line. They’re saying you’ll need an appointment.", "role": "assistant" }, { "content": "Can I get one in the next hour?", "role": "user" }, { "content": "They have nothing left for today but they can schedule one for 7:00am tomorrow, when they open.", "role": "assistant" } ]
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five minutes
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[ { "content": "Hi, it’s me. I’m having car trouble.", "role": "user" }, { "content": "Uh-oh. What’s wrong?", "role": "assistant" }, { "content": "My car is very shaky when it’s idling.", "role": "user" }, { "content": "Ok.", "role": "assistant" }, { "content": "It seems like it’s going to die but it never quite shuts down completely.", "role": "user" }, { "content": "Got it. Who should I call?", "role": "assistant" }, { "content": "Reach out to Intelligent Auto Solutions and tell them I need to come in now.", "role": "user" }, { "content": "I’ll get them on the line. They’re saying you’ll need an appointment.", "role": "assistant" }, { "content": "Can I get one in the next hour?", "role": "user" }, { "content": "They have nothing left for today but they can schedule one for 7:00am tomorrow, when they open.", "role": "assistant" }, { "content": "I can’t wait that long. Can you tell them I can bring it in in five minutes and that it’s an emergency?", "role": "user" } ]
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[ { "content": "Hi, it’s me. I’m having car trouble.", "role": "user" }, { "content": "Uh-oh. What’s wrong?", "role": "assistant" }, { "content": "My car is very shaky when it’s idling.", "role": "user" }, { "content": "Ok.", "role": "assistant" }, { "content": "It seems like it’s going to die but it never quite shuts down completely.", "role": "user" }, { "content": "Got it. Who should I call?", "role": "assistant" }, { "content": "Reach out to Intelligent Auto Solutions and tell them I need to come in now.", "role": "user" }, { "content": "I’ll get them on the line. They’re saying you’ll need an appointment.", "role": "assistant" }, { "content": "Can I get one in the next hour?", "role": "user" }, { "content": "They have nothing left for today but they can schedule one for 7:00am tomorrow, when they open.", "role": "assistant" }, { "content": "I can’t wait that long. Can you tell them I can bring it in in five minutes and that it’s an emergency?", "role": "user" }, { "content": "Hold on. Ok, they’ll squeeze you in if you can come over immediately.", "role": "assistant" }, { "content": "Terrific.", "role": "user" }, { "content": "Can I get your car’s information?", "role": "assistant" }, { "content": "Sure, it’s a 2018 BMW X1", "role": "user" } ]
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2018
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BMW X1
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auto-repair-appt-1
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idling problems
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dlg-0c587bd8-9661-4143-8e33-da74f70008b0
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2018
[ { "content": "Hi, it’s me. I’m having car trouble.", "role": "user" }, { "content": "Uh-oh. What’s wrong?", "role": "assistant" }, { "content": "My car is very shaky when it’s idling.", "role": "user" }, { "content": "Ok.", "role": "assistant" }, { "content": "It seems like it’s going to die but it never quite shuts down completely.", "role": "user" }, { "content": "Got it. Who should I call?", "role": "assistant" }, { "content": "Reach out to Intelligent Auto Solutions and tell them I need to come in now.", "role": "user" }, { "content": "I’ll get them on the line. They’re saying you’ll need an appointment.", "role": "assistant" }, { "content": "Can I get one in the next hour?", "role": "user" }, { "content": "They have nothing left for today but they can schedule one for 7:00am tomorrow, when they open.", "role": "assistant" }, { "content": "I can’t wait that long. Can you tell them I can bring it in in five minutes and that it’s an emergency?", "role": "user" }, { "content": "Hold on. Ok, they’ll squeeze you in if you can come over immediately.", "role": "assistant" }, { "content": "Terrific.", "role": "user" }, { "content": "Can I get your car’s information?", "role": "assistant" }, { "content": "Sure, it’s a 2018 BMW X1", "role": "user" }, { "content": "Ok, a 2018 BMW X1 with idling problems.", "role": "assistant" } ]
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BMW X1
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[ { "content": "hey, can you schedule an appointment to repair my car?", "role": "user" }, { "content": "yes. do you prefer a certain shop?", "role": "assistant" }, { "content": "it's called intelligent auto solutions and they only have the one location.", "role": "user" } ]
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intelligent auto solutions
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[ { "content": "hey, can you schedule an appointment to repair my car?", "role": "user" }, { "content": "yes. do you prefer a certain shop?", "role": "assistant" }, { "content": "it's called intelligent auto solutions and they only have the one location.", "role": "user" }, { "content": "alright i have it pulled up. they need the make, model and year of your car.", "role": "assistant" }, { "content": "it's a 2016 jeep wrangler.", "role": "user" } ]
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2016
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jeep wrangler.
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auto-repair-appt-1
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pulling to the right recently. sometimes if i drive straight down a highway and take my hands off the steering wheel i end up having to realign myself within the lane within a few seconds.
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it might be my imagination but i feel like it's been pulling to the right recently. sometimes if i drive straight down a highway and take my hands off the steering wheel i end up having to realign myself within the lane within a few seconds.
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[ { "content": "hey, can you schedule an appointment to repair my car?", "role": "user" }, { "content": "yes. do you prefer a certain shop?", "role": "assistant" }, { "content": "it's called intelligent auto solutions and they only have the one location.", "role": "user" }, { "content": "alright i have it pulled up. they need the make, model and year of your car.", "role": "assistant" }, { "content": "it's a 2016 jeep wrangler.", "role": "user" }, { "content": "what seems to be the issue with it?", "role": "assistant" }, { "content": "it might be my imagination but i feel like it's been pulling to the right recently. sometimes if i drive straight down a highway and take my hands off the steering wheel i end up having to realign myself within the lane within a few seconds.", "role": "user" } ]
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morning
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[ { "content": "hey, can you schedule an appointment to repair my car?", "role": "user" }, { "content": "yes. do you prefer a certain shop?", "role": "assistant" }, { "content": "it's called intelligent auto solutions and they only have the one location.", "role": "user" }, { "content": "alright i have it pulled up. they need the make, model and year of your car.", "role": "assistant" }, { "content": "it's a 2016 jeep wrangler.", "role": "user" }, { "content": "what seems to be the issue with it?", "role": "assistant" }, { "content": "it might be my imagination but i feel like it's been pulling to the right recently. sometimes if i drive straight down a highway and take my hands off the steering wheel i end up having to realign myself within the lane within a few seconds.", "role": "user" }, { "content": "they'll want you to bring it in the morning.", "role": "assistant" } ]
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[ { "content": "hey, can you schedule an appointment to repair my car?", "role": "user" }, { "content": "yes. do you prefer a certain shop?", "role": "assistant" }, { "content": "it's called intelligent auto solutions and they only have the one location.", "role": "user" }, { "content": "alright i have it pulled up. they need the make, model and year of your car.", "role": "assistant" }, { "content": "it's a 2016 jeep wrangler.", "role": "user" }, { "content": "what seems to be the issue with it?", "role": "assistant" }, { "content": "it might be my imagination but i feel like it's been pulling to the right recently. sometimes if i drive straight down a highway and take my hands off the steering wheel i end up having to realign myself within the lane within a few seconds.", "role": "user" }, { "content": "they'll want you to bring it in the morning.", "role": "assistant" }, { "content": "this is urgent; i want them to look at it now if they are willing.", "role": "user" }, { "content": "they don't have any more open spots to see you today, they have other appointments all day until closing.", "role": "assistant" } ]
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tomorrow
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7 AM
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[ { "content": "hey, can you schedule an appointment to repair my car?", "role": "user" }, { "content": "yes. do you prefer a certain shop?", "role": "assistant" }, { "content": "it's called intelligent auto solutions and they only have the one location.", "role": "user" }, { "content": "alright i have it pulled up. they need the make, model and year of your car.", "role": "assistant" }, { "content": "it's a 2016 jeep wrangler.", "role": "user" }, { "content": "what seems to be the issue with it?", "role": "assistant" }, { "content": "it might be my imagination but i feel like it's been pulling to the right recently. sometimes if i drive straight down a highway and take my hands off the steering wheel i end up having to realign myself within the lane within a few seconds.", "role": "user" }, { "content": "they'll want you to bring it in the morning.", "role": "assistant" }, { "content": "this is urgent; i want them to look at it now if they are willing.", "role": "user" }, { "content": "they don't have any more open spots to see you today, they have other appointments all day until closing.", "role": "assistant" }, { "content": "okay i'll bring it in the morning tomorrow, at 7 AM.", "role": "user" } ]
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8
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[ { "content": "hey, can you schedule an appointment to repair my car?", "role": "user" }, { "content": "yes. do you prefer a certain shop?", "role": "assistant" }, { "content": "it's called intelligent auto solutions and they only have the one location.", "role": "user" }, { "content": "alright i have it pulled up. they need the make, model and year of your car.", "role": "assistant" }, { "content": "it's a 2016 jeep wrangler.", "role": "user" }, { "content": "what seems to be the issue with it?", "role": "assistant" }, { "content": "it might be my imagination but i feel like it's been pulling to the right recently. sometimes if i drive straight down a highway and take my hands off the steering wheel i end up having to realign myself within the lane within a few seconds.", "role": "user" }, { "content": "they'll want you to bring it in the morning.", "role": "assistant" }, { "content": "this is urgent; i want them to look at it now if they are willing.", "role": "user" }, { "content": "they don't have any more open spots to see you today, they have other appointments all day until closing.", "role": "assistant" }, { "content": "okay i'll bring it in the morning tomorrow, at 7 AM.", "role": "user" }, { "content": "They don't open until 8.", "role": "assistant" } ]
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7:45
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[ { "content": "hey, can you schedule an appointment to repair my car?", "role": "user" }, { "content": "yes. do you prefer a certain shop?", "role": "assistant" }, { "content": "it's called intelligent auto solutions and they only have the one location.", "role": "user" }, { "content": "alright i have it pulled up. they need the make, model and year of your car.", "role": "assistant" }, { "content": "it's a 2016 jeep wrangler.", "role": "user" }, { "content": "what seems to be the issue with it?", "role": "assistant" }, { "content": "it might be my imagination but i feel like it's been pulling to the right recently. sometimes if i drive straight down a highway and take my hands off the steering wheel i end up having to realign myself within the lane within a few seconds.", "role": "user" }, { "content": "they'll want you to bring it in the morning.", "role": "assistant" }, { "content": "this is urgent; i want them to look at it now if they are willing.", "role": "user" }, { "content": "they don't have any more open spots to see you today, they have other appointments all day until closing.", "role": "assistant" }, { "content": "okay i'll bring it in the morning tomorrow, at 7 AM.", "role": "user" }, { "content": "They don't open until 8.", "role": "assistant" }, { "content": "Oh no. I have to be at work at 7:45 so I can only go before work.", "role": "user" } ]
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3 o'clock.
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[ { "content": "hey, can you schedule an appointment to repair my car?", "role": "user" }, { "content": "yes. do you prefer a certain shop?", "role": "assistant" }, { "content": "it's called intelligent auto solutions and they only have the one location.", "role": "user" }, { "content": "alright i have it pulled up. they need the make, model and year of your car.", "role": "assistant" }, { "content": "it's a 2016 jeep wrangler.", "role": "user" }, { "content": "what seems to be the issue with it?", "role": "assistant" }, { "content": "it might be my imagination but i feel like it's been pulling to the right recently. sometimes if i drive straight down a highway and take my hands off the steering wheel i end up having to realign myself within the lane within a few seconds.", "role": "user" }, { "content": "they'll want you to bring it in the morning.", "role": "assistant" }, { "content": "this is urgent; i want them to look at it now if they are willing.", "role": "user" }, { "content": "they don't have any more open spots to see you today, they have other appointments all day until closing.", "role": "assistant" }, { "content": "okay i'll bring it in the morning tomorrow, at 7 AM.", "role": "user" }, { "content": "They don't open until 8.", "role": "assistant" }, { "content": "Oh no. I have to be at work at 7:45 so I can only go before work.", "role": "user" }, { "content": "this type of job can take up to 2 hours so it would not be fixed in time for you to drive it work anyway.", "role": "assistant" }, { "content": "it'll have to wait until after work then. i can be there at 3 o'clock.", "role": "user" } ]
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3:00
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[ { "content": "hey, can you schedule an appointment to repair my car?", "role": "user" }, { "content": "yes. do you prefer a certain shop?", "role": "assistant" }, { "content": "it's called intelligent auto solutions and they only have the one location.", "role": "user" }, { "content": "alright i have it pulled up. they need the make, model and year of your car.", "role": "assistant" }, { "content": "it's a 2016 jeep wrangler.", "role": "user" }, { "content": "what seems to be the issue with it?", "role": "assistant" }, { "content": "it might be my imagination but i feel like it's been pulling to the right recently. sometimes if i drive straight down a highway and take my hands off the steering wheel i end up having to realign myself within the lane within a few seconds.", "role": "user" }, { "content": "they'll want you to bring it in the morning.", "role": "assistant" }, { "content": "this is urgent; i want them to look at it now if they are willing.", "role": "user" }, { "content": "they don't have any more open spots to see you today, they have other appointments all day until closing.", "role": "assistant" }, { "content": "okay i'll bring it in the morning tomorrow, at 7 AM.", "role": "user" }, { "content": "They don't open until 8.", "role": "assistant" }, { "content": "Oh no. I have to be at work at 7:45 so I can only go before work.", "role": "user" }, { "content": "this type of job can take up to 2 hours so it would not be fixed in time for you to drive it work anyway.", "role": "assistant" }, { "content": "it'll have to wait until after work then. i can be there at 3 o'clock.", "role": "user" }, { "content": "they have a 3:00 open, i will book it for you.", "role": "assistant" } ]
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auto-repair-appt-1
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dlg-0d1a15db-113e-4a0e-8171-6ffa9c97321f
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Maisel
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[ { "content": "hey, can you schedule an appointment to repair my car?", "role": "user" }, { "content": "yes. do you prefer a certain shop?", "role": "assistant" }, { "content": "it's called intelligent auto solutions and they only have the one location.", "role": "user" }, { "content": "alright i have it pulled up. they need the make, model and year of your car.", "role": "assistant" }, { "content": "it's a 2016 jeep wrangler.", "role": "user" }, { "content": "what seems to be the issue with it?", "role": "assistant" }, { "content": "it might be my imagination but i feel like it's been pulling to the right recently. sometimes if i drive straight down a highway and take my hands off the steering wheel i end up having to realign myself within the lane within a few seconds.", "role": "user" }, { "content": "they'll want you to bring it in the morning.", "role": "assistant" }, { "content": "this is urgent; i want them to look at it now if they are willing.", "role": "user" }, { "content": "they don't have any more open spots to see you today, they have other appointments all day until closing.", "role": "assistant" }, { "content": "okay i'll bring it in the morning tomorrow, at 7 AM.", "role": "user" }, { "content": "They don't open until 8.", "role": "assistant" }, { "content": "Oh no. I have to be at work at 7:45 so I can only go before work.", "role": "user" }, { "content": "this type of job can take up to 2 hours so it would not be fixed in time for you to drive it work anyway.", "role": "assistant" }, { "content": "it'll have to wait until after work then. i can be there at 3 o'clock.", "role": "user" }, { "content": "they have a 3:00 open, i will book it for you.", "role": "assistant" }, { "content": "fantastic thanks.", "role": "user" }, { "content": "they are asking for your name and a good contact number to reach you to finalize the appointment.", "role": "assistant" }, { "content": "make it under Maisel at 876-876-0876", "role": "user" } ]
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auto-repair-appt-1
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3 pm tomorrow
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tomorrow
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wheel alignment
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2016
[ { "content": "hey, can you schedule an appointment to repair my car?", "role": "user" }, { "content": "yes. do you prefer a certain shop?", "role": "assistant" }, { "content": "it's called intelligent auto solutions and they only have the one location.", "role": "user" }, { "content": "alright i have it pulled up. they need the make, model and year of your car.", "role": "assistant" }, { "content": "it's a 2016 jeep wrangler.", "role": "user" }, { "content": "what seems to be the issue with it?", "role": "assistant" }, { "content": "it might be my imagination but i feel like it's been pulling to the right recently. sometimes if i drive straight down a highway and take my hands off the steering wheel i end up having to realign myself within the lane within a few seconds.", "role": "user" }, { "content": "they'll want you to bring it in the morning.", "role": "assistant" }, { "content": "this is urgent; i want them to look at it now if they are willing.", "role": "user" }, { "content": "they don't have any more open spots to see you today, they have other appointments all day until closing.", "role": "assistant" }, { "content": "okay i'll bring it in the morning tomorrow, at 7 AM.", "role": "user" }, { "content": "They don't open until 8.", "role": "assistant" }, { "content": "Oh no. I have to be at work at 7:45 so I can only go before work.", "role": "user" }, { "content": "this type of job can take up to 2 hours so it would not be fixed in time for you to drive it work anyway.", "role": "assistant" }, { "content": "it'll have to wait until after work then. i can be there at 3 o'clock.", "role": "user" }, { "content": "they have a 3:00 open, i will book it for you.", "role": "assistant" }, { "content": "fantastic thanks.", "role": "user" }, { "content": "they are asking for your name and a good contact number to reach you to finalize the appointment.", "role": "assistant" }, { "content": "make it under Maisel at 876-876-0876", "role": "user" }, { "content": "to confirm, you have an appointment set to repair the wheel alignment on a 2016 jeep wrangler. it will be at 3 pm tomorrow.", "role": "assistant" } ]
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auto-repair-appt-1
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jeep wrangler
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check engine light is on
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dlg-0d27bdd5-3737-4535-bb4f-d9a9b4c7583a
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[ { "content": "Hi, can you do me a favor since I am driving, and there is a number I cannot pull up?", "role": "user" }, { "content": "Sure. What can I help you with?", "role": "assistant" }, { "content": "I need to get an appointment with my mechanic to look at my car as soon as possible. ", "role": "user" }, { "content": "Ok. Let me get some information before I call. ", "role": "assistant" }, { "content": "Ok. No problem. ", "role": "user" }, { "content": "What is going on with the vehicle? ", "role": "assistant" }, { "content": "The check engine light is on. It is driving fine, but I want to make sure I get that checked out.", "role": "user" } ]
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auto-repair-appt-1
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check engine light been on
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dlg-0d27bdd5-3737-4535-bb4f-d9a9b4c7583a
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[ { "content": "Hi, can you do me a favor since I am driving, and there is a number I cannot pull up?", "role": "user" }, { "content": "Sure. What can I help you with?", "role": "assistant" }, { "content": "I need to get an appointment with my mechanic to look at my car as soon as possible. ", "role": "user" }, { "content": "Ok. Let me get some information before I call. ", "role": "assistant" }, { "content": "Ok. No problem. ", "role": "user" }, { "content": "What is going on with the vehicle? ", "role": "assistant" }, { "content": "The check engine light is on. It is driving fine, but I want to make sure I get that checked out.", "role": "user" }, { "content": "Ok. How long has the check engine light been on?", "role": "assistant" } ]
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auto-repair-appt-1
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dlg-0d27bdd5-3737-4535-bb4f-d9a9b4c7583a
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Intelligent Auto Solutions
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[ { "content": "Hi, can you do me a favor since I am driving, and there is a number I cannot pull up?", "role": "user" }, { "content": "Sure. What can I help you with?", "role": "assistant" }, { "content": "I need to get an appointment with my mechanic to look at my car as soon as possible. ", "role": "user" }, { "content": "Ok. Let me get some information before I call. ", "role": "assistant" }, { "content": "Ok. No problem. ", "role": "user" }, { "content": "What is going on with the vehicle? ", "role": "assistant" }, { "content": "The check engine light is on. It is driving fine, but I want to make sure I get that checked out.", "role": "user" }, { "content": "Ok. How long has the check engine light been on?", "role": "assistant" }, { "content": "It just came on when I started to drive home from my meeting. ", "role": "user" }, { "content": "Ok. Can you remind me the name of the garage you usually take it to?", "role": "assistant" }, { "content": "Yes. It is called Intelligent Auto Solutions.", "role": "user" } ]
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auto-repair-appt-1
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dlg-0d27bdd5-3737-4535-bb4f-d9a9b4c7583a
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[ { "content": "Hi, can you do me a favor since I am driving, and there is a number I cannot pull up?", "role": "user" }, { "content": "Sure. What can I help you with?", "role": "assistant" }, { "content": "I need to get an appointment with my mechanic to look at my car as soon as possible. ", "role": "user" }, { "content": "Ok. Let me get some information before I call. ", "role": "assistant" }, { "content": "Ok. No problem. ", "role": "user" }, { "content": "What is going on with the vehicle? ", "role": "assistant" }, { "content": "The check engine light is on. It is driving fine, but I want to make sure I get that checked out.", "role": "user" }, { "content": "Ok. How long has the check engine light been on?", "role": "assistant" }, { "content": "It just came on when I started to drive home from my meeting. ", "role": "user" }, { "content": "Ok. Can you remind me the name of the garage you usually take it to?", "role": "assistant" }, { "content": "Yes. It is called Intelligent Auto Solutions.", "role": "user" }, { "content": "Ok. I will pull up the number. Can you remind me the year, make, and model again?", "role": "assistant" }, { "content": "It is a 2012 Honda Civic EX sedan. They should have record of it already.", "role": "user" } ]
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2012
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Honda Civic EX sedan
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auto-repair-appt-1
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check engine light
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dlg-0d27bdd5-3737-4535-bb4f-d9a9b4c7583a
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[ { "content": "Hi, can you do me a favor since I am driving, and there is a number I cannot pull up?", "role": "user" }, { "content": "Sure. What can I help you with?", "role": "assistant" }, { "content": "I need to get an appointment with my mechanic to look at my car as soon as possible. ", "role": "user" }, { "content": "Ok. Let me get some information before I call. ", "role": "assistant" }, { "content": "Ok. No problem. ", "role": "user" }, { "content": "What is going on with the vehicle? ", "role": "assistant" }, { "content": "The check engine light is on. It is driving fine, but I want to make sure I get that checked out.", "role": "user" }, { "content": "Ok. How long has the check engine light been on?", "role": "assistant" }, { "content": "It just came on when I started to drive home from my meeting. ", "role": "user" }, { "content": "Ok. Can you remind me the name of the garage you usually take it to?", "role": "assistant" }, { "content": "Yes. It is called Intelligent Auto Solutions.", "role": "user" }, { "content": "Ok. I will pull up the number. Can you remind me the year, make, and model again?", "role": "assistant" }, { "content": "It is a 2012 Honda Civic EX sedan. They should have record of it already.", "role": "user" }, { "content": "Ok. I have entered the information on their website, and there was an option for the check engine light. It displayed a prompt asking if you have checked to make sure your gas door is shut tightly.", "role": "assistant" } ]
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auto-repair-appt-1
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1:00 PM
morning
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dlg-0d27bdd5-3737-4535-bb4f-d9a9b4c7583a
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tonight
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[ { "content": "Hi, can you do me a favor since I am driving, and there is a number I cannot pull up?", "role": "user" }, { "content": "Sure. What can I help you with?", "role": "assistant" }, { "content": "I need to get an appointment with my mechanic to look at my car as soon as possible. ", "role": "user" }, { "content": "Ok. Let me get some information before I call. ", "role": "assistant" }, { "content": "Ok. No problem. ", "role": "user" }, { "content": "What is going on with the vehicle? ", "role": "assistant" }, { "content": "The check engine light is on. It is driving fine, but I want to make sure I get that checked out.", "role": "user" }, { "content": "Ok. How long has the check engine light been on?", "role": "assistant" }, { "content": "It just came on when I started to drive home from my meeting. ", "role": "user" }, { "content": "Ok. Can you remind me the name of the garage you usually take it to?", "role": "assistant" }, { "content": "Yes. It is called Intelligent Auto Solutions.", "role": "user" }, { "content": "Ok. I will pull up the number. Can you remind me the year, make, and model again?", "role": "assistant" }, { "content": "It is a 2012 Honda Civic EX sedan. They should have record of it already.", "role": "user" }, { "content": "Ok. I have entered the information on their website, and there was an option for the check engine light. It displayed a prompt asking if you have checked to make sure your gas door is shut tightly.", "role": "assistant" }, { "content": "Yes. I already pulled into a parking lot and double checked that. It is fully closed, so something else is causing the warning. ", "role": "user" }, { "content": "Ok, I will proceed with the forum then. It says they estimate they can diagnose it some time tomorrow afternoon. They can book you a 1:00 PM appointment, or they offer the option of dropping it off in the morning or tonight, and they have a drop box for your keys if it is after hours.", "role": "assistant" } ]
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auto-repair-appt-1
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morning
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dlg-0d27bdd5-3737-4535-bb4f-d9a9b4c7583a
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[ { "content": "Hi, can you do me a favor since I am driving, and there is a number I cannot pull up?", "role": "user" }, { "content": "Sure. What can I help you with?", "role": "assistant" }, { "content": "I need to get an appointment with my mechanic to look at my car as soon as possible. ", "role": "user" }, { "content": "Ok. Let me get some information before I call. ", "role": "assistant" }, { "content": "Ok. No problem. ", "role": "user" }, { "content": "What is going on with the vehicle? ", "role": "assistant" }, { "content": "The check engine light is on. It is driving fine, but I want to make sure I get that checked out.", "role": "user" }, { "content": "Ok. How long has the check engine light been on?", "role": "assistant" }, { "content": "It just came on when I started to drive home from my meeting. ", "role": "user" }, { "content": "Ok. Can you remind me the name of the garage you usually take it to?", "role": "assistant" }, { "content": "Yes. It is called Intelligent Auto Solutions.", "role": "user" }, { "content": "Ok. I will pull up the number. Can you remind me the year, make, and model again?", "role": "assistant" }, { "content": "It is a 2012 Honda Civic EX sedan. They should have record of it already.", "role": "user" }, { "content": "Ok. I have entered the information on their website, and there was an option for the check engine light. It displayed a prompt asking if you have checked to make sure your gas door is shut tightly.", "role": "assistant" }, { "content": "Yes. I already pulled into a parking lot and double checked that. It is fully closed, so something else is causing the warning. ", "role": "user" }, { "content": "Ok, I will proceed with the forum then. It says they estimate they can diagnose it some time tomorrow afternoon. They can book you a 1:00 PM appointment, or they offer the option of dropping it off in the morning or tonight, and they have a drop box for your keys if it is after hours.", "role": "assistant" }, { "content": "I will drop it off in the morning and take an uber to my meeting. They can take the time they need to diagnose it. ", "role": "user" } ]
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auto-repair-appt-1
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dlg-0d27bdd5-3737-4535-bb4f-d9a9b4c7583a
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diagnose check engine light
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[ { "content": "Hi, can you do me a favor since I am driving, and there is a number I cannot pull up?", "role": "user" }, { "content": "Sure. What can I help you with?", "role": "assistant" }, { "content": "I need to get an appointment with my mechanic to look at my car as soon as possible. ", "role": "user" }, { "content": "Ok. Let me get some information before I call. ", "role": "assistant" }, { "content": "Ok. No problem. ", "role": "user" }, { "content": "What is going on with the vehicle? ", "role": "assistant" }, { "content": "The check engine light is on. It is driving fine, but I want to make sure I get that checked out.", "role": "user" }, { "content": "Ok. How long has the check engine light been on?", "role": "assistant" }, { "content": "It just came on when I started to drive home from my meeting. ", "role": "user" }, { "content": "Ok. Can you remind me the name of the garage you usually take it to?", "role": "assistant" }, { "content": "Yes. It is called Intelligent Auto Solutions.", "role": "user" }, { "content": "Ok. I will pull up the number. Can you remind me the year, make, and model again?", "role": "assistant" }, { "content": "It is a 2012 Honda Civic EX sedan. They should have record of it already.", "role": "user" }, { "content": "Ok. I have entered the information on their website, and there was an option for the check engine light. It displayed a prompt asking if you have checked to make sure your gas door is shut tightly.", "role": "assistant" }, { "content": "Yes. I already pulled into a parking lot and double checked that. It is fully closed, so something else is causing the warning. ", "role": "user" }, { "content": "Ok, I will proceed with the forum then. It says they estimate they can diagnose it some time tomorrow afternoon. They can book you a 1:00 PM appointment, or they offer the option of dropping it off in the morning or tonight, and they have a drop box for your keys if it is after hours.", "role": "assistant" }, { "content": "I will drop it off in the morning and take an uber to my meeting. They can take the time they need to diagnose it. ", "role": "user" }, { "content": "It says they offer a shuttle if you need a ride while your car is in service as long as it is within 5 miles. ", "role": "assistant" }, { "content": "Ok. Check that option for me please.", "role": "user" }, { "content": "Ok. I have submitted for an appointment on their website with the reason \"diagnose check engine light.\" I have checked the options for dropping off during hours and requiring a shuttle during the repairs.", "role": "assistant" } ]
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dlg-0d96895c-6e28-4ac1-aade-2be3298ef82d
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Intelligent Auto Solution
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[ { "content": "There's something wrong with my car. Can you schedule an appointment to have it looked at?", "role": "user" }, { "content": "With pleasure. Where would you like to schedule an appointment?", "role": "assistant" }, { "content": "I'd like to send it to Intelligent Auto Solutions please.", "role": "user" } ]
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auto-repair-appt-1
Intelligent Auto Solutions
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dlg-0d96895c-6e28-4ac1-aade-2be3298ef82d
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[ { "content": "There's something wrong with my car. Can you schedule an appointment to have it looked at?", "role": "user" }, { "content": "With pleasure. Where would you like to schedule an appointment?", "role": "assistant" }, { "content": "I'd like to send it to Intelligent Auto Solutions please.", "role": "user" }, { "content": "Can I please get the name and contact phone number for the appointment?", "role": "assistant" }, { "content": "Gary Soleil. My binder is (342)654-3443", "role": "user" } ]
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Gary Soleil
auto-repair-appt-1
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dlg-0d96895c-6e28-4ac1-aade-2be3298ef82d
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[ { "content": "There's something wrong with my car. Can you schedule an appointment to have it looked at?", "role": "user" }, { "content": "With pleasure. Where would you like to schedule an appointment?", "role": "assistant" }, { "content": "I'd like to send it to Intelligent Auto Solutions please.", "role": "user" }, { "content": "Can I please get the name and contact phone number for the appointment?", "role": "assistant" }, { "content": "Gary Soleil. My binder is (342)654-3443", "role": "user" }, { "content": "Got it. What car are we going to get looked at?", "role": "assistant" }, { "content": "2016 Honda CR-V LX", "role": "user" } ]
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2016
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CR-V LX
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auto-repair-appt-1
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locks won't engage
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dlg-0d96895c-6e28-4ac1-aade-2be3298ef82d
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[ { "content": "There's something wrong with my car. Can you schedule an appointment to have it looked at?", "role": "user" }, { "content": "With pleasure. Where would you like to schedule an appointment?", "role": "assistant" }, { "content": "I'd like to send it to Intelligent Auto Solutions please.", "role": "user" }, { "content": "Can I please get the name and contact phone number for the appointment?", "role": "assistant" }, { "content": "Gary Soleil. My binder is (342)654-3443", "role": "user" }, { "content": "Got it. What car are we going to get looked at?", "role": "assistant" }, { "content": "2016 Honda CR-V LX", "role": "user" }, { "content": "Ok. What seems to be the problem?", "role": "assistant" }, { "content": "The locks won't engage when I use the remote clicker", "role": "user" } ]
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auto-repair-appt-1
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over the weekend
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dlg-0d96895c-6e28-4ac1-aade-2be3298ef82d
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[ { "content": "There's something wrong with my car. Can you schedule an appointment to have it looked at?", "role": "user" }, { "content": "With pleasure. Where would you like to schedule an appointment?", "role": "assistant" }, { "content": "I'd like to send it to Intelligent Auto Solutions please.", "role": "user" }, { "content": "Can I please get the name and contact phone number for the appointment?", "role": "assistant" }, { "content": "Gary Soleil. My binder is (342)654-3443", "role": "user" }, { "content": "Got it. What car are we going to get looked at?", "role": "assistant" }, { "content": "2016 Honda CR-V LX", "role": "user" }, { "content": "Ok. What seems to be the problem?", "role": "assistant" }, { "content": "The locks won't engage when I use the remote clicker", "role": "user" }, { "content": "That's no good. When would you like to make an appointment?", "role": "assistant" }, { "content": "I have free time over the weekend", "role": "user" } ]
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auto-repair-appt-1
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Saturday
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dlg-0d96895c-6e28-4ac1-aade-2be3298ef82d
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[ { "content": "There's something wrong with my car. Can you schedule an appointment to have it looked at?", "role": "user" }, { "content": "With pleasure. Where would you like to schedule an appointment?", "role": "assistant" }, { "content": "I'd like to send it to Intelligent Auto Solutions please.", "role": "user" }, { "content": "Can I please get the name and contact phone number for the appointment?", "role": "assistant" }, { "content": "Gary Soleil. My binder is (342)654-3443", "role": "user" }, { "content": "Got it. What car are we going to get looked at?", "role": "assistant" }, { "content": "2016 Honda CR-V LX", "role": "user" }, { "content": "Ok. What seems to be the problem?", "role": "assistant" }, { "content": "The locks won't engage when I use the remote clicker", "role": "user" }, { "content": "That's no good. When would you like to make an appointment?", "role": "assistant" }, { "content": "I have free time over the weekend", "role": "user" }, { "content": "Apologies. They are closed on Sunday and have no slots open on Saturday", "role": "assistant" } ]
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auto-repair-appt-1
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Monday
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dlg-0d96895c-6e28-4ac1-aade-2be3298ef82d
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morning
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[ { "content": "There's something wrong with my car. Can you schedule an appointment to have it looked at?", "role": "user" }, { "content": "With pleasure. Where would you like to schedule an appointment?", "role": "assistant" }, { "content": "I'd like to send it to Intelligent Auto Solutions please.", "role": "user" }, { "content": "Can I please get the name and contact phone number for the appointment?", "role": "assistant" }, { "content": "Gary Soleil. My binder is (342)654-3443", "role": "user" }, { "content": "Got it. What car are we going to get looked at?", "role": "assistant" }, { "content": "2016 Honda CR-V LX", "role": "user" }, { "content": "Ok. What seems to be the problem?", "role": "assistant" }, { "content": "The locks won't engage when I use the remote clicker", "role": "user" }, { "content": "That's no good. When would you like to make an appointment?", "role": "assistant" }, { "content": "I have free time over the weekend", "role": "user" }, { "content": "Apologies. They are closed on Sunday and have no slots open on Saturday", "role": "assistant" }, { "content": "That doesn't work out with my schedule. ", "role": "user" }, { "content": "Would you like to drop it off Monday morning?", "role": "assistant" } ]
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auto-repair-appt-1
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Monday
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dlg-0d96895c-6e28-4ac1-aade-2be3298ef82d
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morning
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[ { "content": "There's something wrong with my car. Can you schedule an appointment to have it looked at?", "role": "user" }, { "content": "With pleasure. Where would you like to schedule an appointment?", "role": "assistant" }, { "content": "I'd like to send it to Intelligent Auto Solutions please.", "role": "user" }, { "content": "Can I please get the name and contact phone number for the appointment?", "role": "assistant" }, { "content": "Gary Soleil. My binder is (342)654-3443", "role": "user" }, { "content": "Got it. What car are we going to get looked at?", "role": "assistant" }, { "content": "2016 Honda CR-V LX", "role": "user" }, { "content": "Ok. What seems to be the problem?", "role": "assistant" }, { "content": "The locks won't engage when I use the remote clicker", "role": "user" }, { "content": "That's no good. When would you like to make an appointment?", "role": "assistant" }, { "content": "I have free time over the weekend", "role": "user" }, { "content": "Apologies. They are closed on Sunday and have no slots open on Saturday", "role": "assistant" }, { "content": "That doesn't work out with my schedule. ", "role": "user" }, { "content": "Would you like to drop it off Monday morning?", "role": "assistant" }, { "content": "I have to be to work early on Monday morning. Are there any other available times before that?", "role": "user" } ]
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auto-repair-appt-1
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Friday
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dlg-0d96895c-6e28-4ac1-aade-2be3298ef82d
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4:30 in the afternoon
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[ { "content": "There's something wrong with my car. Can you schedule an appointment to have it looked at?", "role": "user" }, { "content": "With pleasure. Where would you like to schedule an appointment?", "role": "assistant" }, { "content": "I'd like to send it to Intelligent Auto Solutions please.", "role": "user" }, { "content": "Can I please get the name and contact phone number for the appointment?", "role": "assistant" }, { "content": "Gary Soleil. My binder is (342)654-3443", "role": "user" }, { "content": "Got it. What car are we going to get looked at?", "role": "assistant" }, { "content": "2016 Honda CR-V LX", "role": "user" }, { "content": "Ok. What seems to be the problem?", "role": "assistant" }, { "content": "The locks won't engage when I use the remote clicker", "role": "user" }, { "content": "That's no good. When would you like to make an appointment?", "role": "assistant" }, { "content": "I have free time over the weekend", "role": "user" }, { "content": "Apologies. They are closed on Sunday and have no slots open on Saturday", "role": "assistant" }, { "content": "That doesn't work out with my schedule. ", "role": "user" }, { "content": "Would you like to drop it off Monday morning?", "role": "assistant" }, { "content": "I have to be to work early on Monday morning. Are there any other available times before that?", "role": "user" }, { "content": "Yes. They have times open at 3:00, 4:00 & 4:30 in the afternoon on Friday.", "role": "assistant" } ]
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auto-repair-appt-1
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dlg-0d96895c-6e28-4ac1-aade-2be3298ef82d
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4:30pm
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[ { "content": "There's something wrong with my car. Can you schedule an appointment to have it looked at?", "role": "user" }, { "content": "With pleasure. Where would you like to schedule an appointment?", "role": "assistant" }, { "content": "I'd like to send it to Intelligent Auto Solutions please.", "role": "user" }, { "content": "Can I please get the name and contact phone number for the appointment?", "role": "assistant" }, { "content": "Gary Soleil. My binder is (342)654-3443", "role": "user" }, { "content": "Got it. What car are we going to get looked at?", "role": "assistant" }, { "content": "2016 Honda CR-V LX", "role": "user" }, { "content": "Ok. What seems to be the problem?", "role": "assistant" }, { "content": "The locks won't engage when I use the remote clicker", "role": "user" }, { "content": "That's no good. When would you like to make an appointment?", "role": "assistant" }, { "content": "I have free time over the weekend", "role": "user" }, { "content": "Apologies. They are closed on Sunday and have no slots open on Saturday", "role": "assistant" }, { "content": "That doesn't work out with my schedule. ", "role": "user" }, { "content": "Would you like to drop it off Monday morning?", "role": "assistant" }, { "content": "I have to be to work early on Monday morning. Are there any other available times before that?", "role": "user" }, { "content": "Yes. They have times open at 3:00, 4:00 & 4:30 in the afternoon on Friday.", "role": "assistant" }, { "content": "Great. 4:30pm would be great. What's the inspection fee?", "role": "user" } ]
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