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| # OPS-SOP-018: Project Kickoff Procedure | |
| **Effective Date:** 2025-04-15 | |
| **Revision:** 1.1 | |
| **Owner:** Project Management Office (PMO) | |
| ## 1. Purpose | |
| This procedure defines the mandatory steps and artifacts required to officially initiate a new project. Its goal is to ensure every project begins with a solid foundation, clear objectives, defined scope, and full alignment among all key stakeholders. | |
| ## 2. Pre-Kickoff Requirements | |
| A project is not considered active and cannot be formally kicked off until the following artifacts are completed and approved: | |
| - **Project Charter:** A formal document, approved by the project sponsor, that outlines: | |
| - **Problem Statement:** The business problem or opportunity the project addresses. | |
| - **Project Goals & Objectives:** What the project will achieve (SMART goals). | |
| - **Scope:** High-level summary of what is in and out of scope. | |
| - **Key Stakeholders:** A list of individuals or groups who are affected by the project. | |
| - **Project Sponsor:** The executive who is championing the project. | |
| - **Initial Requirements Document:** A high-level list of functional and non-functional requirements. | |
| - **Resource Approval:** Written confirmation (email is acceptable) of budget and staffing from the relevant department head(s). | |
| ## 3. The Kickoff Meeting | |
| The project manager is responsible for scheduling and running the official kickoff meeting. | |
| ### 3.1. Mandatory Attendees | |
| - Project Manager | |
| - Project Sponsor | |
| - Core Project Team Members | |
| - Key Stakeholders (at least one representative from each major group) | |
| ### 3.2. Standard Agenda | |
| 1. **Introductions:** Team members introduce themselves and their roles. | |
| 2. **Project Vision & Background:** The "why" behind the project, usually presented by the Project Sponsor. | |
| 3. **Review of Project Charter:** The Project Manager walks through the goals, scope, and deliverables. This is a time for clarification, not negotiation. | |
| 4. **High-Level Timeline & Milestones:** Present the expected major phases and target dates. | |
| 5. **Roles & Responsibilities (RACI):** Review the prepared RACI matrix to ensure everyone understands their part. | |
| 6. **Risks, Assumptions, Issues, and Dependencies (RAID):** Discuss the initial RAID log. | |
| 7. **Communication Plan:** How, when, and to whom project status will be communicated. | |
| 8. **Next Steps:** Clear action items for the first 1-2 weeks of the project. | |
| ## 4. Post-Kickoff Actions | |
| - **Meeting Minutes:** The PM must distribute meeting minutes and action items within 24 hours. | |
| - **Documentation Hub:** All project artifacts (Charter, RAID log, meeting minutes) must be uploaded to the project's designated Confluence space. The PM is responsible for creating and organizing this space. | |
| ## 5. Related Policies | |
| - **Quarterly Planning SOP (OPS-SOP-017)** | |
| - **Change Management Process (OPS-SOP-019)** | |
| ## 7. Revision History | |
| - **v1.1 (2025-10-18):** Added more detail on pre-kickoff artifacts, mandatory meeting attendees, and post-kickoff actions. | |
| - **v1.0 (2025-04-15):** Initial version. | |