Datasets:

abuzarkhan
/

bilingual-ticket-triage-dataset

text stringlengths 19 470	category stringclasses 8 values	urgency stringclasses 3 values	entities dict	_diversified bool 1 class
I missed my delivery attempt for order ORD-93811, driver call nahi pick kar raha. Ab dobara kab aayega Smart Thermostat?	shipping_delivery	medium	{ "order_id": "ORD-93811", "product_name": "Smart Thermostat", "account_email": null, "sentiment": "neutral" }	true
The app is extremely slow today. It keeps freezing and crashing when I try to scroll through categories. Please fix this soon.	technical_issue	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
میری آرڈر ہسٹری سیکشن میں کچھ بھی نظر نہیں آ رہا۔ میں نے حال ہی میں ORD-13279 نمبر کے ساتھ ایک آرڈر کیا تھا اور اب اس کا سٹیٹس چیک نہیں کر پا رہا۔ برائے مہربانی اس مسئلے کو حل کریں۔	technical_issue	medium	{ "order_id": "ORD-13279", "product_name": null, "account_email": null, "sentiment": "negative" }	true
There is an incorrect additional charge on my bill. The total should have been Rs. 1200 not Rs. 1500.	billing	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Main bas check kar raha tha ke ye message deliver ho raha hai ya nahi. Thanks!	other	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "positive" }	true
Jo hair straightener order kiya tha, uski heating plates scratch hui hain and the power cord has a cut. Lagta hai used item bheja hai. This is unacceptable.	product_complaint	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
I am trying to create a new account but it says my email is already registered. I have never used this platform before. Please help.	account_access	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
aapki website theek chal rahi hai. bus check kar raha tha ke load ho rahi hai ya nahi.	other	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "positive" }	true
Main ne express delivery select ki thi but 4 din ho gaye abhi tak nahi aaya. Extra paisay diye the express ke liye.	shipping_delivery	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Mera order ORD-46049 ka aik item missing hai. Mujhe sirf 2 cheezen mili hain jabke order mein 3 theen. Where is the third item?	product_complaint	high	{ "order_id": "ORD-46049", "product_name": null, "account_email": null, "sentiment": "negative" }	true
My account login issues aa rahay hain, but phir theek ho gaye. Pata nahi kya hua tha.	account_access	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Apni payment details update karni hain. Purana card expire ho gaya hai. Naya add karna hai.	billing	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Mera order return huye 5 din ho gaye hain, when will I receive the refund? Please check the status.	refund_return	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Quality bohat kharab hai, ek haftay mein hi color utar gaya. Paise zaya kar diye.	product_complaint	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
میرے اکاؤنٹ سے بغیر اجازت پیسے کٹ گئے ہیں۔ یہ غلط ٹرانزیکشن ہے۔ فوری واپس کریں۔	billing	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Loading spinner hi chalta rahta hai, page kabhi complete load nahi hota.	technical_issue	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
یہ میرا ایک ٹیسٹ میسج تھا، برائے مہربانی اسے نظر انداز کریں۔ شکریہ۔	other	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
میرا آرڈر واپس لینا ہے، کوالٹی اچھی نہیں ہے۔	refund_return	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
My return request was approved last week, but I haven't received my refund yet. Can you please check the status for order ORD-42099?	refund_return	medium	{ "order_id": "ORD-42099", "product_name": null, "account_email": null, "sentiment": "neutral" }	true
My payment was declined even though I have more than enough balance. Can you check why?	billing	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
hello, can you tell me what is the estimated delivery time for orders in Karachi? I want to buy a TV but need it delivered fast.	general_inquiry	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Espresso Machine leak kar raha hai base se. Pehli baar use kiya aur pani bahar nikal gaya. Dangerous hai.	product_complaint	high	{ "order_id": null, "product_name": "Espresso Machine", "account_email": null, "sentiment": "negative" }	true
My order ORD-28290 for 'Mini Projector' has been showing "Shipped" for 5 days but no further updates. Is there a problem with the courier?	shipping_delivery	medium	{ "order_id": "ORD-28290", "product_name": "Mini Projector", "account_email": null, "sentiment": "negative" }	true
Agar mein abhi order karun, toh kitne days mein ship hoga to Lahore? Product ID is PROD-001.	shipping_delivery	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
میں نے ایک شرٹ آرڈر کی تھی لیکن سائز ٹھیک نہیں آیا۔ کیا اسے بدلوانے کا کوئی طریقہ ہے؟ آپ کی واپسی اور تبادلے کی پالیسی کیا ہے؟	general_inquiry	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
The Laptop HP Pavilion I ordered stopped heating up after only two uses. This is unacceptable for a brand new product.	product_complaint	high	{ "order_id": null, "product_name": "Laptop HP Pavilion", "account_email": null, "sentiment": "negative" }	true
Mujhe SMS par OTP nahi aa raha hai, network theek hai lekin. Alternative way kya hai verify karne ka?	account_access	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
My account is locked, I tried too many times with the wrong password. Please unlock it.	account_access	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Two-factor authentication ka code nahi aa raha, ab main account mein ja nahi pa raha.	account_access	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Login nahi ho raha. mera password sahi hai but error aa raha hai.	technical_issue	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
New account create nahi ho raha, it says "Mobile number already registered" but ye mera number nahi hai.	account_access	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Refund jaldi chahiye, emergency hai. Payments stuck hain meri.	refund_return	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
The sorting options on the product listing page are not working correctly. When I select 'price high to low', it doesn't sort the products at all. Please look into this minor bug.	technical_issue	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Mujhe apne order history mein kuch old orders dekhne hain. Can you please guide me ke kahan se milen gay?	other	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Can I return an item if I've already opened the packaging? The product itself is unused.	refund_return	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
میرا آرڈر واپس لینا ہے، ڈلیوری بہت دیر سے ہوئی اور اب مجھے اس کی ضرورت نہیں ہے۔	refund_return	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
jo kitab bheji hai uski cover image alag hai aur thodi phati hui bhi hai. please check this.	product_complaint	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
The wrong item was delivered to me! My order ORD-21396 was for a Dress Shirt, but I received a red one. This is unacceptable.	product_complaint	high	{ "order_id": "ORD-21396", "product_name": "Dress Shirt", "account_email": null, "sentiment": "negative" }	true
I'm planning to buy a new Webcam HD. Koi instalment plan hai ya 'buy now pay later' option available hai? Is it credit card only or JazzCash bhi hai?	billing	low	{ "order_id": null, "product_name": "Webcam HD", "account_email": null, "sentiment": "neutral" }	true
Do you have any physical stores in Lahore? i want to check some items before buying online, ya pick-up option available hai?	general_inquiry	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Mere wish list items khud hi delete ho rahe hain. Jab bhi app open karta hoon to wish list empty milti hai.	technical_issue	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
میں اپنا بلنگ ایڈریس تبدیل کرنا چاہتا ہوں۔ نیا ایڈریس اپ ڈیٹ کرنے کا طریقہ بتا دیں۔ میرے اکاؤنٹ میں کون سا ایڈریس رجسٹرڈ ہے؟	billing	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
OTP code nahi aa raha mere registered mobile number par, do teen baar try kar chuka hoon.	account_access	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Can I update my payment details for future orders? Main apnay bank card ki information change karna chahta hoon. JazzCash set karna hai.	billing	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Mujhe apna current account balance janna hai aur ek brief statement. Can you send it to my registered email?	billing	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
میرے اکاؤنٹ کا ای میل تبدیل ہو گیا ہے، مجھے لاگ ان کرنے میں دشواری ہو رہی ہے۔ براہ مہربانی مدد کریں۔	account_access	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Mechanical Keyboard start hi nahi ho raha. Plugs check kar liye sab theek hain phir bhi on nahi hota.	product_complaint	high	{ "order_id": null, "product_name": "Mechanical Keyboard", "account_email": null, "sentiment": "negative" }	true
Mujhe apna account delete karna tha, but now I don't want to. Bas information chahiye thi.	other	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Subscription fees pichle mahine se zyada aa rahi hai, kyun increase hui?	billing	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Main ne galat product order kar liya, can you help me exchange it? Abhi tak use nahi kiya hai.	refund_return	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
I'm stuck in an account verification loop. It keeps asking me to verify my email, even after I've done it multiple times. This is frustrating.	technical_issue	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
New account create karna hai lekin email already registered bata raha hai. Main pehli baar signup kar raha hoon.	account_access	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Is this available in other colors? I only see black and white on the listing but I need navy blue.	general_inquiry	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Why was my card charged 5000 PKR on 2024-07-15? I did not make any purchase on that date. This is an unauthorized transaction and needs immediate attention.	billing	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Product images are not loading on product pages, specially for "Bluetooth Earbuds". Sirf placeholder dikhata hai. This is happening on my laptop and mobile both.	technical_issue	medium	{ "order_id": null, "product_name": "Bluetooth Earbuds", "account_email": null, "sentiment": "negative" }	true
میرا اکاؤنٹ کھل نہیں رہا۔ ایک مہینے سے لاگ ان نہیں کیا تھا۔ شاید غیر فعال ہو گیا ہے۔ براہ کرم اسے دوبارہ فعال کریں۔	account_access	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Mera order city mein aa gaya hai according to tracking, kab tak local delivery hogi?	shipping_delivery	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
میرا اکاؤنٹ لاک ہو گیا ہے۔ میں نے کئی بار غلط پاس ورڈ ڈالا۔ اب کیا کروں؟	account_access	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Return policy kya hai aapki? Aur refund kitne din mein milta hai?	refund_return	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Thank you for your prompt reply to my previous query. It was very helpful!	other	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "positive" }	true
I paid for priority shipping for ORD-38658. Abhi tak deliver nahi hua, jab ke kal tak ka promise tha. Where is my parcel?	shipping_delivery	high	{ "order_id": "ORD-38658", "product_name": null, "account_email": null, "sentiment": "negative" }	true
میں نے پروڈکٹ واپس کر دی ہے لیکن مجھے ابھی تک ریفنڈ نہیں ملا۔ دو ہفتے ہو گئے ہیں۔	refund_return	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Extra charges add kiye gaye hain total mein without any reason. Please check and fix karein.	billing	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Video review play nahi ho raha product page pe, thumbnail click karne par kuch nahi hota.	technical_issue	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Mere account se do dafa charges cut gaye hain order ORD-40496 ke liye. Ye theek nahi hai. Ek charge wapas karein.	billing	high	{ "order_id": "ORD-40496", "product_name": null, "account_email": null, "sentiment": "negative" }	true
Product images load nahi ho rahin app main. Sirf blank boxes nazar aa rahi hain for the new winter collection.	technical_issue	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
The product page for "Wallet" is displaying a 404 error. I can't view the details.	technical_issue	medium	{ "order_id": null, "product_name": "Wallet", "account_email": null, "sentiment": "negative" }	true
Mera parcel kab tak milega? Koi confirm time bata sakte hain kya?	shipping_delivery	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
International shipping karte hain? Main Saudi Arabia mein hoon, yahan deliver ho sakta hai?	general_inquiry	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
My refund for order ORD-88908 hasn't been credited to my account yet. It's been more than two weeks since the return. This is unacceptable.	refund_return	high	{ "order_id": "ORD-88908", "product_name": null, "account_email": null, "sentiment": "negative" }	true
میرے ریفنڈ کا کیا بنا؟ دو ہفتے ہوگئے ہیں ابھی تک پیسے واپس نہیں آئے۔ آرڈر نمبر ORD-88908۔ جلد از جلد مسئلہ حل کریں۔	billing	high	{ "order_id": "ORD-88908", "product_name": null, "account_email": null, "sentiment": "negative" }	true
Refund ka status kya hai? Order return kar diya tha 5 din pehle.	refund_return	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
مجھے اپنے اکاؤنٹ کا ای میل ایڈریس تبدیل کرنا ہے، پرانا ای میل اب استعمال میں نہیں ہے۔ کیا آپ اس میں میری مدد کر سکتے ہیں؟	account_access	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
I just wanted to say your website is very user-friendly. Keep up the good work!	other	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "positive" }	true
aapki website par deals and discounts kahan milenge? i'm looking for offers on mobile phones, specially samsung models.	general_inquiry	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Mera jo shirt aaya hai, woh bohot tight hai. XL order kiya tha but it feels like a Medium. Can I exchange it for a bigger size or get a refund? Order number ORD-38658. My email is ali.farooqi@example.com	refund_return	medium	{ "order_id": "ORD-38658", "product_name": null, "account_email": "ali.farooqi@example.com", "sentiment": "neutral" }	true
order ORD-38894 mein tax itna zyada kyun charge hua hai? mujhe iski explanation chahiye.	billing	low	{ "order_id": "ORD-38894", "product_name": null, "account_email": null, "sentiment": "neutral" }	true
New account activate nahi ho raha, email verification link kaam nahi kar raha, invalid keh raha hai.	account_access	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
MERA ACCOUNT HACK HOGAYA HAI I THINK! I need urgent help! This is very serious! Please contact me immediately.	other	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Hi support, I think I clicked on something by mistake. Please ignore this message. Thanks.	other	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Agar product damaged received ho to what's your return policy? Can I get a full refund or is it only exchange available?	general_inquiry	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
The Vest has only 500GB usable space, not 1TB as advertised. This is false advertising.	product_complaint	high	{ "order_id": null, "product_name": "Vest", "account_email": null, "sentiment": "negative" }	true
کسی نے میرا اکاؤنٹ ہیک کر لیا ہے، میری پروفائل پکچر بھی چینج کر دی گئی ہے۔ فوری کارروائی کریں۔	account_access	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
The dining chair set arrived but it's missing all the assembly hardware. I can't even put them together. This is very frustrating, I need the missing parts sent immediately.	product_complaint	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Kia aap log easy installment plans provide karte hain? Salary pe jo monthly deduction ho. Credit card nahi hai.	general_inquiry	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
میرا اکاؤنٹ بیلنس غلط دکھا رہا ہے۔ میں نے ایک آرڈر کینسل کیا تھا لیکن رقم واپس نہیں آئی۔	technical_issue	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
I just saw an email for "Buy 1 Get 1 Free on Water Purifier" but when I click it says page not found. Is it active? wait, its from 2022! My bad!	other	low	{ "order_id": null, "product_name": "Water Purifier", "account_email": null, "sentiment": "neutral" }	true
Main ne product return kar diya hai lekin abhi tak confirmation nahi aayi. Please check.	refund_return	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Parcel kidhar hai? Order #ORD-10852 ka status update karo. bohat time ho gaya hai.	shipping_delivery	low	{ "order_id": "ORD-10852", "product_name": null, "account_email": null, "sentiment": "neutral" }	true
Chaadar bohat patli hai, ek dafa dhonay ke baad hi iska kapra phatnay lag gaya hai. Bohat low quality hai.	product_complaint	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
maine refund request ki thi do hafte pehle lekin abhi tak paisay wapas nahi aaye. mera order cancel ho gaya tha, kab tak milen ge refund ke?	billing	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
MERA ACCOUNT DEACTIVATE KYUN HO GAYA HAI? i'm not getting any explanation. i need to access my orders.	account_access	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Product images are not loading on the app. It's just showing blank placeholders. I can't decide what to buy.	technical_issue	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Product ki tasveeren load nahi ho rahi hain. Sirf text nazar aa raha hai, pictures missing hain.	technical_issue	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
جو کتاب میں نے منگوائی تھی اس کے صفحات پھٹے ہوئے ہیں اور binding بھی ڈھیلی ہے۔ بالکل خراب حالت میں پہنچی ہے۔	product_complaint	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
I am trying to create a new account, but it says "invalid phone number format" every time. What's the issue?	account_access	medium	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Someone tried to log in to my account from a different city. I got a security alert but couldn't change the password in time.	account_access	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
Main apna payment method change karna chahta hoon. Credit card ki jagah JazzCash use karna hai.	billing	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true
My account has been temporarily suspended for unusual activity. I need urgent access to my orders. Please reactivate it.	account_access	high	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "negative" }	true
I need to initiate a return for a gift I received. How do I proceed without the original invoice?	refund_return	low	{ "order_id": null, "product_name": null, "account_email": null, "sentiment": "neutral" }	true

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bilingual-ticket-triage-dataset

Fully synthetic support-ticket dataset used to fine-tune bilingual-ticket-triage-adapter (QLoRA, Qwen2.5-3B-Instruct). Tickets are written in Roman Urdu, Urdu script, English, and code-mixed variants, mirroring how Pakistani customers actually write support emails.

No real customer data. All personas, names, addresses, and order numbers are fabricated. No real email addresses appear in the source seeds.

Content

Each record:

{
  "text": "I missed my delivery attempt for order ORD-93811, driver call nahi pick kar raha. Ab dobara kab aayega Smart Thermostat?",
  "category": "shipping_delivery",
  "urgency": "medium",
  "entities": {
    "order_id": "ORD-93811",
    "product_name": "Smart Thermostat",
    "account_email": null,
    "sentiment": "neutral"
  }
}

category — one of 8: billing, shipping_delivery, refund_return, technical_issue, account_access, product_complaint, general_inquiry, other
urgency — low / medium / high
entities — order_id, product_name, account_email (null when absent), and sentiment (positive / neutral / negative)

Splits

Split	Records
train	1,414
val	151
test	148

Provenance (as-trained note)

The dataset is kept byte-identical to what the model trained on so the reported evaluation numbers stay exact. Two things that follow from this:

Personas are fabricated, but example addresses may use real-looking domains (e.g. gmail.com) — this is intentional to match real-world ticket distributions; no such address is a real customer.
A _diversified flag appears on some records — a data-augmentation artifact from the generation pipeline; it is not a label.

Seeds were written manually per category, then programmatically expanded and diversified (scripts in support-ticket-automation, see data/raw/*_seed.txt and src/data_prep/).

Usage

from datasets import load_dataset
ds = load_dataset("abuzarkhan/bilingual-ticket-triage-dataset")

License

MIT. The model fine-tuned on this data is separately licensed under the Qwen research license.

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Models trained or fine-tuned on abuzarkhan/bilingual-ticket-triage-dataset

abuzarkhan/bilingual-ticket-triage-adapter

Text Generation • Updated Aug 3 • 19